Title: Be Playa Hotel Boutique & Rooftop Bar - Adults Only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3898657&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Be Playa Hotel Boutique & Rooftop Bar - Adults Only Guests can enjoy exotic meals at the hotel's Sushi Club restaurant before lounging by the pool or exploring the nearby Mamitas Beach area ## Photo gallery for Be Playa Hotel Boutique & Rooftop Bar - Adults Only ![Master Suite | Jetted tub - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/0f219f69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/56897f58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | View from room - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/e66cab68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Be Playa Hotel Boutique & Rooftop Bar - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/63520e43.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Quinta Avenida, Be Playa Hotel offers full breakfast and lunch or dinner at its Sushi Club restaurant. Guests can enjoy cocktails at the poolside bar, ocean views from the terrace, and complimentary WiFi throughout their stay. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Suite ![Standard Suite](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/e61211e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite 7.8 Good 11 reviews ### Highlights Air conditioning Separate bedroom Blackout drapes/curtains Rainfall showerhead Private bathroom Daily housekeeping Desk Wardrobe or closet - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/4fd8af93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.8 Good 8 reviews ### Highlights Balcony Air conditioning Separate bedroom Blackout drapes/curtains Rainfall showerhead Private bathroom Daily housekeeping Desk - 484 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Master Suite](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/7de2fd0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.4 Exceptional 6 reviews ### Highlights Balcony Air conditioning Separate bedroom Blackout drapes/curtains Rainfall showerhead Private bathroom Daily housekeeping Desk - 700 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.4 Very good 7 reviews CA $222 CA $272 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e0ee7005-74bc-452f-9634-5d657ef291e1&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/992200/992175/d4613274_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,003 reviews CA $581 CA $755 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e0ee7005-74bc-452f-9634-5d657ef291e1&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2406400/2406344/e4aa7f0b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 944 reviews CA $1,426 CA $1,729 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e0ee7005-74bc-452f-9634-5d657ef291e1&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1380000/1370100/1370022/0bfe96d7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,576 reviews CA $563 CA $685 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e0ee7005-74bc-452f-9634-5d657ef291e1&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,885 reviews CA $405 CA $494 total includes taxes & fees Jan 14 - Jan 15 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e0ee7005-74bc-452f-9634-5d657ef291e1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Be-Playa-Hotel-Boutique-Rooftop-Bar.h3898657.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Be-Playa-Hotel-Boutique-Rooftop-Bar.h3898657.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63255%2C-87.06945&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OIHvuer-FggJwUA4qHrjsx1qOP4=) Playa del Carmen, QROO #### What's nearby - Quinta Avenida \- 2 min walk \- 0.2 km - Quinta Alegría Shopping Mall \- 3 min walk \- 0.3 km - Playa del Carmen Main Beach \- 6 min walk \- 0.6 km - Mamitas Beach \- 6 min walk \- 0.6 km - Central Square \- 10 min walk \- 0.9 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪La Vagabunda - ‬2 min walk - ‪Trattoria del Centro - ‬1 min walk - ‪Pizza Renzo - ‬2 min walk - ‪Sushiclub - ‬1 min walk - ‪Wings Factory - ‬1 min walk ## About this property ### Be Playa Hotel Boutique & Rooftop Bar - Adults Only Luxury boutique hotel near Quinta Avenida Playa del Carmen Main Beach and Mamitas Beach are located near Be Playa Hotel Boutique & Rooftop Bar - Adults Only, which provides a poolside bar, concerts and live shows, and a terrace. The on-site Asian cuisine restaurant, Sushi Club, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - A roundtrip airport shuttle (surcharge), a music library, and a 24-hour front desk - Wedding services, an elevator, and multilingual staff - Tour/ticket assistance, luggage storage, and concierge services - Guest reviews say great things about the helpful staff Room features All guestrooms at Be Playa Hotel Boutique & Rooftop Bar - Adults Only offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and tubs or showers - Daily housekeeping and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,265 reviews CA $59 CA $75 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/8000000/7230000/7229300/7229300/0c40f52d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Quinta Avenida By Artisan Adults Only Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 8.0 Very good 485 reviews CA $119 CA $148 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7229300&PinnedHotelID=7229300&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/31f11ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IT Boutique Hotel & Restaurant Zazil-ha - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 446 reviews CA $128 CA $159 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/773feecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 7.8 Good 1,030 reviews CA $81 CA $102 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/22000000/21400000/21395400/21395365/94d53067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MARQUEE Playa Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 266 reviews CA $131 CA $163 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=21395365&PinnedHotelID=21395365&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/35353a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 320 reviews CA $86 CA $108 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/f4fd5a59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 617 reviews CA $104 CA $130 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9794206&PinnedHotelID=9794206&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/cb208860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet friendly - Restaurant - Air conditioning 9.0 Wonderful 502 reviews CA $116 CA $144 total includes taxes & fees Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/261e37f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Playa Hotel Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 8.6 Excellent 705 reviews CA $73 CA $92 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 1,001 reviews CA $82 CA $103 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) during limited hours on request ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Sushi Club ### Things to do - Concerts/live shows - Music library - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Accessibility - Elevator ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Be Hotel Playa Be Playa Be Playa Hotel Hotel Be Playa Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico Be Playa Hotel Playa del Carmen Be Playa Playa del Carmen ## Frequently asked questions ### Does Be Playa Hotel Boutique & Rooftop Bar - Adults Only have a pool? ### How much does it cost to stay at Be Playa Hotel Boutique & Rooftop Bar - Adults Only? ### Is Be Playa Hotel Boutique & Rooftop Bar - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at Be Playa Hotel Boutique & Rooftop Bar - Adults Only? ### What time is check-out at Be Playa Hotel Boutique & Rooftop Bar - Adults Only? ### Does Be Playa Hotel Boutique & Rooftop Bar - Adults Only provide a shuttle to the airport? ### Where is Be Playa Hotel Boutique & Rooftop Bar - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Be Playa Hotel Boutique & Rooftop Bar - Adults Only Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 457 8 - Good 209 6 - Okay 86 4 - Poor 37 2 - Terrible 42 ## Reviews ### 10/10 Excellent #### Sian Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely love my stay at playa boutique the staff has amazing customer service and always willing to accommodate it's very secure the rooms are very nice then I absolutely love this staff Karen and Danny have been absolutely amazing I would recommend it to my friends and family thank you to Karen and Danny we're amazing outstanding customer service 😊! ##### Sian Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Joe Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We will be back Great hotel, perfect location to enjoy the city within walking distance of everything ##### Joe Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### sandra lucrecia guerra Feb 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, near 5ta avenida and the beach, frienbly staff and excellent breakfast ##### sandra lucrecia guerra Stayed 4 nights in Feb 2024 ### 4/10 Poor #### Brandi May 21, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities This botique has a nice location. and is very safe. The rooftop pool is nice however the cleanliness is so so and the breakfast was no options just given a plate. This is still a decent place to sleep and use for visiting the area. ##### Brandi Stayed 2 nights in May 2025 ### 10/10 Excellent #### Amy Jun 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional. ##### Amy Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Carol Feb 11, 2025 Liked: Cleanliness, staff & service, amenities I really like the hotel, it's a bit in need of repair and refresh especially the roof top pool area. But it wouldn't prevent me from staying there again. Personal is lovely its located in a good area. Loved it ##### Carol Stayed 4 nights in Jan 2025 ### 8/10 Good #### PATRICK JR Nov 15, 2024 Liked: Cleanliness, amenities I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street ##### PATRICK JR Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me ##### Verified traveller Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Shaina Jan 3, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property. ##### Shaina Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Joseph Aug 7, 2023 Liked: Property conditions & facilities, communication Friendly service ##### Joseph Stayed 2 nights in Aug 2023 ### 8/10 Good #### John Feb 18, 2024 Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean ##### John Stayed 7 nights in Feb 2024 ### 4/10 Poor #### Mandy Dec 10, 2024 Disliked: Staff & service, property conditions & facilities Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more. ##### Mandy Stayed 1 night in Dec 2024 ### 6/10 Okay #### RACHELLE Jan 24, 2025 Liked: Cleanliness, staff & service The staff was very kind and helpful. The hot water situation could be better. I had a six day stay: two days the water was cold, two days it was luke warm, and the last two days it was much better, but not hot. The lights were off in the first floor hallway. Even though I reported it on the first night, they were never fixed. I also asked and was granted a room change due to a mold smell in my room. ##### RACHELLE Stayed 6 nights in Jan 2025 ### 4/10 Poor #### Jason Aug 10, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Significant maintenance issues AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return. ##### Jason Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Moshud Jan 28, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Bad staff Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service ##### Moshud Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Gabriela Jan 3, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind. ##### Gabriela Stayed 6 nights in Dec 2023 ### 6/10 Okay #### Diane Aug 13, 2023 Liked: Cleanliness, property conditions & facilities, communication Overall our stay was nice. Close proximity to 5th Ave shopping and vendors. Your stay includes breakfast but not a buffet, more so one juice, one plate of food and that’s it. They give you a boxed lunch if you’re going to spend the day out on excursions, but you can’t have breakfast ABD a boxed lunch to go, it’s one or the other. The hot tub in room takes about 45 mins to fill up and doesn’t get too hot, but other than that it was cool. The TV doesn’t have any English channels so don’t expect to chill out and watch some good ole American TV. Safe place to stay overall, I would stay here again. ##### Diane Stayed 4 nights in Aug 2023 ### 4/10 Poor #### Jose Feb 10, 2025 Liked: Amenities Disliked: Property conditions & facilities The place needs to be updated for sure. It’s nice because it’s right around the corner from the strip and walking distance of all the restaurants. We got our room upgraded when we got there but it wasn’t great. As soon as we walked in the room the smell of sewage pipes hits you. The curtains were torn lots of holes. The rain shower head most def needs to be changed. The water spits out everywhere but straight down. The tube in the room did not hold the water so a useless “hot tube” in the room. The bartender Danny was great super friendly very talkative! The whats up app is useless they take forever to answer to a message. This was my second time staying here and I def wouldn’t stay here again. ##### Jose Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Chad Dec 2, 2024 Disliked: Property conditions & facilities #### Disappointed I have stayed here before over past 3 years 3 or 4 times .The maintenance and updates have suffered .First the elevator wasnt working ,and no one to help ,if i didnt expect an elevator,that is ok but had to carry 5 bags up the stairs ,thankfully only 1 flight for me .The silicone around shower floor was old and cracked and water leaked all over floor ,the toilet quit flushing within 30 minutes .The overall condition of the room needed attention .Bed was acceptable although also could use a new mattress soon .Rooftop bar had no food because of elevator (understandable).Service was good for what they have to work with .location is good .Probably wont stay there again . ##### Chad Stayed 1 night in Nov 2024 ### 4/10 Poor #### iris Feb 2, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Let me preface by saying despite all the things that went wrong with the room, the staff at the front desk like Ros and the others were great and friendly and tried to do everything they could to help. The upper management however was lacking. I've never taken the time to write a review on a place but this was a sitcom level debacle - So here's what happened - I entered the beautiful room only to find a condom wrapper (yep, you read that right) on the floor by the bed, they did not have an equivalent room to stay in that night so I was offered a free Americano or Continental breakfast during my stay which I only used once because it was supposed to start at 8 am but in reality the kitchen only opened at 9:30 then there was no hot water in the room so I waited for that to be fixed, then there was no water pressure to fill the jacuzzi tub that is the highlight of the room so I waited for a maintenance guy to fix that and he told me apparently my room was literally the ONLY one with this issue, but at this point the hotel was full so I could not be moved rooms until the 3rd night THEN the safe died with my stuff inside so I waited for someone to open and replace the safe... finally I moved to an equivalent room on the third night (was only there for four nights). When asked for refund I was refused by management saying "we moved you rooms, you got breakfast". Not a great policy considering this was not just one thing. At least the staff were great. ##### iris Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### juan Dec 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Yonatan was very helpful and nice to us. ##### juan Stayed 1 night in Dec 2025 ### 8/10 Good #### Pablo Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option, location, cool roof bar, would definitely stay there again ##### Pablo Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Ricky Nov 19, 2025 Toilet would not flush, tv had no remote control and WiFi would not connect ##### Ricky Stayed 1 night in Nov 2025 ### 8/10 Good #### Ricardo Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Ricardo Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Juan C May 8, 2023 Liked: Cleanliness, room comfort, communication #### Great stay Location is great, the hotel is in a very good condition and the the vibe is fun and relaxed. Definitely would stay there again. ##### Juan C Stayed 3 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information)