Title: Toto Blue Hotel Boutique - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toto Blue Hotel Boutique Guests can relax in a peaceful garden, soak up city views from the rooftop terrace, or borrow bikes to discover the surrounding attractions ## Photo gallery for Toto Blue Hotel Boutique ![Luxury Room, 1 King Bed with Sofa bed, Bathtub, Garden View (Master Suite) | View from room - Toto Blue Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/503d0a84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Toto Blue Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/3b316b90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 1 King Bed with Sofa bed, Bathtub, Garden View (Master Suite) - Toto Blue Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/d1a8221a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Toto Blue Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/9d56ee63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Toto Blue Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/75ea2163.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Toto Blue Hotel Boutique, in the city center, offers a tranquil escape with a garden retreat and scenic rooftop terrace. Guests enjoy public WiFi, convenient bike rentals, and a helpful 24-hour front desk team that consistently impresses. ## Reviews 8.2 Very good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Breakfast available - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Suite ![Egyptian cotton sheets, premium bedding, memory foam beds](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/e69182f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Egyptian cotton linens Memory foam bed - Sleeps 2 - 1 Queen Bed ### View all photos for Palapa Suite ![View from room](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/2dc97e34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palapa Suite 7.8 Good 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Egyptian cotton linens Memory foam bed - Sleeps 2 - 1 King Bed ### View all photos for Family Suite ![Egyptian cotton sheets, premium bedding, memory foam beds](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/2be8acd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Egyptian cotton linens Memory foam bed - Sleeps 4 - 2 Queen Beds ### View all photos for Master Suite ![Egyptian cotton sheets, premium bedding, memory foam beds](https://images.trvl-media.com/lodging/10000000/9610000/9605300/9605239/6833e8e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Individually furnished Individually decorated Air conditioning Kitchenette Flat-screen TV Hypo-allergenic bedding Free extra futon mattress Blackout drapes/curtains - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Toto-Blue-Hotel-Boutique.h9605239.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Toto-Blue-Hotel-Boutique.h9605239.Hotel-Information) ## About the area Located in Bacalar, Toto Blue Hotel Boutique is in the city center and near a boardwalk/promenade. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67707%2C-88.39192&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n4ViKTVhIdNoib_lHeLyI5vQRT8=) Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930 ### What's nearby - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 5 min walk \- 0.4 km - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 10 min walk \- 0.8 km - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 11 min walk \- 1.0 km - Zócalo 3 min walk \- 0.3 km - Municipal Spa of Bacalar 8 min walk \- 0.7 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 38 min drive ### Restaurants - Enamora 2 min walk - Las Marquesitas 4 min walk - fruta 3 min walk - I Scream Bar 3 min walk - Mr. Taco 3 min walk ## About this property ### Toto Blue Hotel Boutique Boutique hotel near Laguna Bacalar Ecological Park Toto Blue Hotel Boutique provides amenities like a rooftop terrace and a garden. Guests can connect to free WiFi in public areas. Other perks include: - Cooked-to-order breakfast (surcharge), bike rentals, and express check-out - Express check-in, a 24-hour front desk, and tour/ticket assistance - Luggage storage, concierge services, and smoke-free premises Room features All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks like room service. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Bathrooms with showers and hair dryers - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, daily housekeeping, and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/105000000/104470000/104463900/104463856/fbbc8934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soi Bacalar Bacalar - Free WiFi - Air conditioning - Laundry - Housekeeping 9.6 Exceptional 16 reviews CA $60 CA $77 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=104463856&PinnedHotelID=104463856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/83000000/82670000/82667600/82667553/00fcc0dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma de Zorro Bacalar - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 61 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=82667553&PinnedHotelID=82667553&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 1 Double Bed, Pool View](https://images.trvl-media.com/lodging/31000000/30320000/30317400/30317326/d526494e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bacalar 102 Hotel Bacalar - 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Parking included - Free WiFi - Air conditioning - 24/7 front desk 9.4 Exceptional 68 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=89677770&PinnedHotelID=89677770&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/71000000/70450000/70443600/70443538/e3d5ccf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Makech Diego Rojas Zapata - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=70443538&PinnedHotelID=70443538&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92730000/92723100/92723055/f12c5ce5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hokab Inn Bacalar Bacalar - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 25 reviews CA $57 CA $73 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=92723055&PinnedHotelID=92723055&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=9605239&PinnedHotelID=9605239&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9605239,104463856,82667553,30317326,99921155) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 95 to 160 for adults and USD 65 to 85 for children ### Things to do - Bicycle rentals ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - No elevator ### More - 2 floors - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 175 per stay Welcoming dogs and cats only Up to 15 lbs per pet Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 95 to 160 for adults, and USD 65 to 85 for children - Pet deposit: USD 175 per stay - Pet fee: USD 10 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators ### Property is also known as Toto Blue Hotel Boutique Bacalar Toto Blue Hotel Boutique Toto Blue Boutique Bacalar Toto Blue Boutique Toto Blue Hotel Boutique Hotel Toto Blue Hotel Boutique Bacalar Toto Blue Hotel Boutique Hotel Bacalar ## Frequently asked questions ### Is Toto Blue Hotel Boutique pet-friendly? ### How much is parking? ### What time is check-in at Toto Blue Hotel Boutique? ### What time is check-out at Toto Blue Hotel Boutique? ### Where is Toto Blue Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Toto Blue Hotel Boutique Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 75 8 - Good 42 6 - Okay 22 4 - Poor 9 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Frank Feb 21, 2025 Liked: Cleanliness, staff & service, room comfort #### Close to the centre Great location and very helpful front desk. Older property but very comfortable ##### Frank Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Carlos Nov 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location, in the heart of it all!! ##### Carlos Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Paolo Feb 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend. The cleanliness level of this hotel is definitely below acceptable standards. The bed sheets and towels were not clean, which made the stay uncomfortable. That being said, the staff is friendly and welcoming. While the price is reasonable, it does not justify such poor hygiene. I would not stay here again. ##### Paolo Stayed 1 night in Feb 2025 ### 4/10 Poor #### Danielle Nov 4, 2023 Liked: Staff & service Disliked: Cleanliness Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too. So all and all I wouldn’t recommend you stay here. But the people are nice though 😒 ##### Danielle Stayed 3 nights in Oct 2023 ### 6/10 Okay #### Nicole Apr 25, 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part. ##### Nicole ### 10/10 Excellent #### Cesar Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great place and close to the downtown square. Ask for Andre he can help you out with local he can help you with local recommendations. Please speak English and Spanish and is a local so he knows what he’s really talking about. ##### Cesar Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Carlos Y. Jan 3, 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Need update ##### Carlos Y. Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Martijn Nov 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff & checkin in a minute, tour organized in a second 👌 ##### Martijn Stayed 1 night in Nov 2022 ### 8/10 Good #### Jose Aug 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property in the plaza of Bacalar , walking distance to everything very safe ##### Jose Stayed 1 night in Aug 2022 ### 6/10 Okay #### Lot Aug 15, 2025 Liked: Staff & service . ##### Lot Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Kathy Dec 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful tropical plants all around ##### Kathy Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Verified traveller Dec 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Haven Great service. Little haven in Bacalar ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### marinus Nov 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly people and helping us out any way they can. I would definitely come back! ##### marinus Stayed 1 night in Nov 2022 ### 8/10 Good #### Julie Feb 11, 2023 Liked: Cleanliness, staff & service Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap. ##### Julie Stayed 1 night in Feb 2023 ### 6/10 Okay #### Graciela Mar 14, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The place needs an update. Everything looks old including the towels no warm blanket only bedspread ##### Graciela Stayed 1 night in Mar 2025 ### 8/10 Good #### Andrea Nov 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small family hotel, it was good for sleeping but could use some improvements. Only one plug in the room in the bathrrom. ##### Andrea ### 10/10 Excellent #### Verified traveller Jan 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this hotel. Very new and clean. Room was cute, with lots of space. The breakfast area was in the middle of a Hacienda style layout and the breakfast was plenty of fruit, bread and eggs. Upstairs deck had a sitting area. Location was right in the middle of the town, and we walked everywhere from there. Quick walk to water front. We will stay again. A little gem in Bacalar. ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### natalie Feb 11, 2023 Disliked: Cleanliness, property conditions & facilities We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice. ##### natalie Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Terrence R Dec 26, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### One of the worst Cockroaches the size of mice. Confusion at front desk over checkin. Barking hostile dog. Sound of Loud falling objects late at night. Poor shower. ##### Terrence R Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### jacqueline Mar 31, 2024 Disliked: Amenities, property conditions & facilities Looks nothing like photos. There is no restaurant, bar or cafe on the premises as stated in the ad. Poor water pressure in the shower. Outrageous price for what you get. ##### jacqueline Stayed 1 night in Mar 2024 ### 8/10 Good #### Yvonne Oct 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place for a short stay. The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived. I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity. ##### Yvonne Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Ilia Feb 12, 2023 Liked: Cleanliness, staff & service Disliked: Amenities The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either. ##### Ilia Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Marco Jan 12, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Das Zimmer war grausam. In unserem Zimmer war ein feuchter modernder Teppich, dreckige Bettwäsche, dreckige Vorhänge, eine Kakerlake & Schimmel an den Wänden. Auf die Anfrage ob ein anderes Zimmer zur Verfügung stehen würde, bekamen wir die Info dass erst am folgenden Tag ein anderes Zimmer frei werden würde unser Zimmer jedoch auch gereinigt wird sodass wie uns dann entscheiden können in welchem Zimmer wir bleiben wollen. - Am darauffolgenden Tag wurde uns weder ein anderes Zimmer zur Verfügung gestellt, noch war ein Zimmermädchen in unserem Zimmer. Die Lage ist sehr gut, jedoch ist ein Aufenthalt in diesem Zimmer aus gesundheitlicher Sicht definitv zu meiden! ![](https://a.travel-assets.com/ugc/hotel-reviews/1b689474-582e-4b76-81cb-fda6b55cc8fc-1768223828562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2eeeaba3-46f1-40c9-bf20-2a8a3725eda0-1768223829350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/108da00e-336c-4bc8-a7b0-65ecf0d81102-1768223829094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/962fdb01-f904-4496-9ad5-82c0daa76eae-1768223829714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marco Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Rafael Galicia Dec 29, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Les quiero comentar que todo muy mal. Es lamentable que Expedia con corrobore la información que publica el hotel: Cuarto abandonado. Arañas y telarañas en rincones y polvo. Despúes de las 8 pm sin agua. Aire acondicionado sin funcionar. Cama sucia con polvo de dias. Regadera del baño la tuve que limpiar. Toallas nunca las cambiarón. El responsable de la noche me comentó que no colocaba la bomba de agua porque hacia ruido y otra huesped se molestaba y tenia prioridad. Estoy pensando en colocar una denuncia con todos los videos que tengo, porque la estancia fue muuuy cara vs. el cuarto sucio que nos diaron (habitación 7). Lamentable. ##### Rafael Galicia Stayed 2 nights in Dec 2025 ### 6/10 Okay #### alberto Dec 25, 2025 Disliked: Amenities, property conditions & facilities Creo que el hotel es bonito y tiene mucho potencial con. 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