Title: Mezzanine by La Zebra, an SLH Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mezzanine by La Zebra, an SLH Hotel Travelers relax poolside with convenient beach towels at Mezzanine Tulum Colibri Boutique Hotels, where breakfast and cocktails come with ocean panoramas ## Photo gallery for Mezzanine by La Zebra, an SLH Hotel ![Breakfast, lunch, dinner served; Thai cuisine, ocean views - Mezzanine by La Zebra, an SLH Hotel (Tulum)](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/9fe08195.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sea View Room - Mezzanine by La Zebra, an SLH Hotel (Tulum)](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/96884b79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers - Mezzanine by La Zebra, an SLH Hotel (Tulum)](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/5bf75d36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Mezzanine by La Zebra, an SLH Hotel (Tulum)](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/8ec4ead7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Mezzanine by La Zebra, an SLH Hotel (Tulum)](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/0c8c976c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The white sand beach at this adults-only boutique hotel offers a perfect tropical retreat. Guests enjoy the sunny terrace, savor meals at the on-site restaurant, and appreciate practical amenities like dry cleaning and luggage storage services. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9197811&PinnedHotelID=9197811&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Penthouse with Plunge Pool ![Penthouse with Plunge Pool](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/44ccea83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse with Plunge Pool 10.0 Exceptional 2 reviews ### Highlights Private plunge pool Air conditioning Pillow menu Premium bedding Ceiling fan Separate bedroom Hair dryer Designer toiletries - 645 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Sea View Room ![Sea View Room](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/bb756e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sea View Room 10.0 Exceptional 1 review ### Highlights Air conditioning Premium bedding Ceiling fan Hair dryer Rainfall showerhead Designer toiletries Private bathroom Bathrobes - 249 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Interior Room ![Interior Room](https://images.trvl-media.com/lodging/10000000/9200000/9197900/9197811/4978ab50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interior Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Premium bedding Ceiling fan Hair dryer Rainfall showerhead Designer toiletries Private bathroom Bathrobes - 237 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19744%2C-87.43747&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oLXCp6EVSgoMnPOmkIZwsljjMKU=) Carretera Tulum-Boca Paila km 1.5, Tulum, QROO, 77780 #### What's nearby - Tulum National Park \- 1 min walk \- 0.0 km - Jaguar Park \- 1 min walk \- 0.0 km - Las Palmas Public Beach \- 1 min walk \- 0.1 km - Playa Paraiso \- 10 min walk \- 0.9 km - Tulum Mayan Ruins \- 8 min drive \- 2.2 km #### Getting around - Tulum Intl. Airport (TQO) - 57 min drive #### Restaurants - ‪Carl's Jr. - ‬5 min drive - ‪Playa Pescadores - ‬15 min walk - ‪Panza Tulum - ‬6 min drive - ‪Cinco Playa Paraiso Tulum - ‬5 min walk - ‪Villa Pescadores - ‬15 min walk ## About this property ### Mezzanine by La Zebra, an SLH Hotel Luxury upscale resort near Las Palmas Public Beach Located close to Playa Paraiso and Tulum National Park, Mezzanine by La Zebra, an SLH Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests. Other perks include: - An outdoor pool along with sun loungers - Cooked-to-order breakfast (surcharge), luggage storage, and a 24-hour front desk - Tour/ticket assistance, multilingual staff, and smoke-free premises - Concierge services, a front-desk safe, and beach towels Room features All guestrooms at Mezzanine by La Zebra, an SLH Hotel boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with rainfall showers and designer toiletries - Coffee/tea makers and daily housekeeping ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/10000000/9230000/9227300/9227252/fa299736.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mi Amor by La Zebra, an SLH Hotel Zona Hotelera - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 412 reviews CA $399 CA $585 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9227252&PinnedHotelID=9227252&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach towels](https://images.trvl-media.com/lodging/43000000/42610000/42607300/42607249/9fc1f123.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nest Tulum Zona Hotelera - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 85 reviews CA $403 CA $533 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=42607249&PinnedHotelID=42607249&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach Front Upper | Terrace/patio](https://images.trvl-media.com/lodging/17000000/16890000/16881700/16881665/09a5adee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 127 reviews CA $783 CA $993 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=16881665&PinnedHotelID=16881665&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/42000000/41510000/41502100/41502088/fefd4228.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 137 reviews CA $365 CA $488 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=41502088&PinnedHotelID=41502088&HadPinnedHotel=true®ionId=-1&adults=2) ![Beachfront Rooftop - Beach View | View from room](https://images.trvl-media.com/lodging/7000000/6730000/6727200/6727174/0b3d2ffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beach Tulum Hotel Zona Hotelera - On private beach - Pool - Hot tub - Breakfast included 9.8 Exceptional 166 reviews CA $829 CA $1,032 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6727174&PinnedHotelID=6727174&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9200000/9197700/9197627/178b06ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Zebra Tulum - a Small Luxury Hotel Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 415 reviews CA $339 CA $489 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9197627&PinnedHotelID=9197627&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/37000000/36190000/36180900/36180839/3e57c01c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanan Tulum Hotel & Spa Adults Only Playground Zona Hotelera - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 367 reviews CA $329 CA $402 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=36180839&PinnedHotelID=36180839&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17880000/17876800/17876764/b4daca13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 373 reviews CA $316 CA $387 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Cabin, 1 King Bed, Terrace, Ocean View](https://images.trvl-media.com/lodging/46000000/45710000/45707900/45707806/8236241e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Libelula Tulum Beachfront Hotel Zona Hotelera - On private beach - Spa - Pet friendly - Parking included 9.2 Wonderful 42 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=45707806&PinnedHotelID=45707806&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/09bf560c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ma'xanab Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 376 reviews CA $861 CA $1,046 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 500 per person - A bar/lounge - A restaurant - Couples/private dining ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Outdoors - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 1 floor - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Additional fee: MXN 415 per person, per night We have included all charges provided to us by the property. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 250 to 500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Guests under 16 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as Mezzanine Tulum Hotel Mezzanine Hotel Mezzanine Tulum Colibri Boutique Hotels Adults Mezzanine Hotel Tulum Mezzanine Colibri Boutique Hotels Adults Mezzanine Tulum Colibri Boutique Adults Mezzanine Colibri Boutique Adults Mezzanine Tulum Adults only Mezzanine Tulum by Colibri Boutique Hotels Adults only Mezzanine Tulum Colibri Boutique Hotels Adults only Mezzanine Tulum a Colibri Boutique Hotels Adults only Mezzanine Tulum Colibri s Adu Mezzanine Tulum, A Small Tulum Mezzanine Tulum Colibri Boutique Hotels Adults only Mezzanine Tulum, a Small Luxury Hotel - Adults Only Tulum Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort Tulum ## Frequently asked questions ### Does Mezzanine by La Zebra, an SLH Hotel have a pool? ### How much does it cost to stay at Mezzanine by La Zebra, an SLH Hotel? ### Is Mezzanine by La Zebra, an SLH Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mezzanine by La Zebra, an SLH Hotel? ### What time is check-out at Mezzanine by La Zebra, an SLH Hotel? ### Where is Mezzanine by La Zebra, an SLH Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mezzanine by La Zebra, an SLH Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 176 8 - Good 26 6 - Okay 4 4 - Poor 6 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Rosemary Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful, safe, peaceful, laid back luxury! Food and drinks were top notch! Absolutely would return for a quiet getaway. ![](https://a.travel-assets.com/ugc/hotel-reviews/cc9f78ed-7303-4f5f-a3b2-905fe3e345b3-1767153956307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3d65aa6b-5abd-457a-83d1-f0485894864b-1767153956786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23946f12-3711-4d77-ae9e-642dbb692730-1767153958988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9571bf6e-269c-4571-822c-245eaec2ef77-1767153960035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosemary Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### John Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing botique hotel that provides a romantic quiet dream setting. ![](https://a.travel-assets.com/ugc/hotel-reviews/b85c7abb-2c62-4cf4-87d7-8103a0687165-1764613470777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Gary Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids! ![](https://a.travel-assets.com/ugc/hotel-reviews/d053b11d-ae84-47b4-bfc2-058f84ced71c-1756841318974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5de2e1c7-aad7-4e8c-b8aa-26e6d9812357-1756841322085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/118f7b2f-e541-4a13-8fbb-ec877b1bdbb4-1756841288524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4080709-6231-4533-aa3c-0e1807c75eee-1756841209804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gary Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Gigi Mar 3, 2025 Great location for a 3-night stay ##### Gigi Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Maria Carmen Ines Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday. ##### Maria Carmen Ines Stayed 2 nights in May 2025 ### 10/10 Excellent #### Alexander Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍 ![](https://a.travel-assets.com/ugc/hotel-reviews/5F623B86BDB85D07C093D2FAB16C638FFA7E76B81732556221843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6390761C3F96AB0A306DF546520232247AF709081732556220593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Andrea May 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk! ##### Andrea Stayed 5 nights in May 2024 ### 10/10 Excellent #### JORGE Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/6ef704c5-9737-44ef-88dc-43fd3c150c83-1751801684765.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3db5f119-1d28-4da8-834b-a73af3577809-1751801685269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/740eb571-b382-4d47-89ca-361c233cf841-1751801684779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8f471612-027c-40e0-9859-fb91f2b6393f-1751801685758.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JORGE Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Mariana Jun 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is the best!!! ##### Mariana Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Michelle Nov 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Set in calm and relaxed surroundings Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure. ##### Michelle Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Suzanna Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant. ##### Suzanna Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Carlos Mar 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars! ##### Carlos Stayed 1 night in Mar 2024 ### 8/10 Good #### shaily Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1\. The service is good 2\. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3\. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us. ##### shaily Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Denise Oct 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff ##### Denise Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Daniela Nov 8, 2025 Liked: Cleanliness, property conditions & facilities Great ##### Daniela Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Trent Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location. ![](https://a.travel-assets.com/ugc/hotel-reviews/36ac6f66-aa54-4a65-bae1-6dfbf4cebba8-1752689326780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trent Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### carlos Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifull place ##### carlos Stayed 1 night in Jan 2025 ### 10/10 Excellent #### ELAN May 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Easy beach access and staff was very attentive.. ##### ELAN Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Nidia Jun 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible. ##### Nidia Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Lucy-Helen Oct 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel. Very small and beautiful. Would come back. ##### Lucy-Helen Stayed 1 night in Sep 2024 ### 10/10 Excellent #### James Mar 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the ambiance. ##### James Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sean Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Don't look any further! The perfect hotel! 10/10 ##### Sean Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Roberto Nov 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and Attitude ##### Roberto Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Cozy Jul 7, 2024 Liked: Amenities Disliked: Cleanliness Staff wasn’t that pleasant ##### Cozy Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### DARIUSZ Oct 11, 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Not Adults Only !!!!! The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off. ##### DARIUSZ Stayed 4 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Naala Tulum](https://www.expedia.ca/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Layla Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [IIK Tulum by The Spot Rentals](https://www.expedia.ca/Tulum-Hotels-IIK-Tulum-By-The-Spot-Rentals.h76877138.Hotel-Information)