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Ana y Jose Hotel & Spa Tulum

Photo gallery for Ana y Jose Hotel & Spa Tulum

Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Ana y Jose Hotel & Spa Tulum

VIP Access

Ana y Jose Hotel & Spa Tulum

4.5 star property

9.0/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
Map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture7 min walk
  • Popular LocationSFER IK9 min drive
  • AirportTulum, Quintana Roo (TUY)24 min drive

Room options

About this area

Tulum

Located in Tulum, Ana y Jose Hotel & Spa Tulum is on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 7 min walk
  • SFER IK - 9 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 17 min drive

Restaurants

  • Safari - 4 min walk
  • Cenzontle - 9 min walk
  • Juanita Diavola - 9 min walk
  • Mur Mur - 11 min walk
  • Posada margherita - 11 min walk

About this property

Ana y Jose Hotel & Spa Tulum

4.5-star luxury hotel, rejuvenated in 2021
Located close to Playa Paraiso and Tulum Beach, Ana y Jose Hotel & Spa Tulum provides free continental breakfast, a roundtrip airport shuttle, and a beach bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Indulge in a facial, a body treatment, and a manicure/pedicure at OM SPA, the onsite spa. Enjoy international cuisine, a poolside location, and ocean views at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
You'll also enjoy perks such as:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • A beach club on site, wedding services, and coworking spaces
  • Concierge services, multilingual staff, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 32 individually furnished rooms feature thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Baby baths, art supplies, and free infant beds
  • Recycling and LED light bulbs
  • Heated floors, rainfall showers, and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, balconies, and free extra beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • 1 beach bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • ANA Y JOSE
  • EMBLEMA

Things to do

  • Beach club (surcharge)
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed
  • Travel crib

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (1507 square feet)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Double-glazed windows
  • Renovated entire property - January 2021
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 52 per day
  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
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Ana y Jose Hotel Spa Tulum
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Ana y Jose Hotel & Spa Tulum Hotel
Ana y Jose Hotel & Spa Tulum Tulum
Ana y Jose Hotel & Spa Tulum Hotel Tulum

Frequently asked questions

Does Ana y Jose Hotel & Spa Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ana y Jose Hotel & Spa Tulum?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Ana y Jose Hotel & Spa Tulum on Feb 5, 2023 start from CA $659.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ana y Jose Hotel & Spa Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ana y Jose Hotel & Spa Tulum?

Self parking and valet parking are free at this property.

What time is check-in at Ana y Jose Hotel & Spa Tulum?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Ana y Jose Hotel & Spa Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ana y Jose Hotel & Spa Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 220 per vehicle applies.

Where is Ana y Jose Hotel & Spa Tulum located?

Nestled on the beach, this Tulum hotel is within 3 mi (5 km) of Tulum Beach, Sian Ka'an Biosphere Reserve, and Tulum National Park. Playa Paraiso and Tulum Mayan Ruins are also within 6 mi (10 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 169 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 41 out of 169 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 11 out of 169 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 5 out of 169 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 169 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again

8/10 Good

Agustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, but unfortunately it has increased in price significantly.
Stayed 3 nights in Mar 2022

6/10 Okay

Tabassom

Travelled with group
Liked: Cleanliness, staff & service
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
Stayed 4 nights in Feb 2022

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property with very friendly staffs. good location. the only issue was , included breakfast is not what we expected. it's basic.
Stayed 4 nights in Feb 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Best go to in tulum
Ana y Jose is the consistent standby in Tulum…Ive stayed many many times… the location, rooms and staff are great-
Stayed 1 night in Jan 2022

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
Stayed 3 nights in Jan 2022

10/10 Excellent

Silvia De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful rooms, very clean, ultra friendly staff. We will be going back for sure!
Stayed 7 nights in Dec 2021

10/10 Excellent

Avery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Ana y Jose made this trip really special for us. Would absolutely go back. Our room was great, the continental breakfast was perfect every day and the conditions of the hotel itself was really well kept. Loved our experience here and would love to return.
Stayed 7 nights in Nov 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent location!
Stayed 4 nights in Jun 2021