Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Yes, this property has 3 outdoor pools. Pool access is from 6:00 AM–8:00 PM.
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 11 lbs per pet. There's a deposit of MXN 3680 per stay and a fee of MXN 3680 per pet, per night. Service animals are exempt from fees.
Self parking and valet parking are free at this property.
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Yes, there's an airport shuttle that runs on request. A fee of MXN 2827 per vehicle applies.
Nestled on the beach, this Playa del Carmen aparthotel is within 12 mi (20 km) of El Camaleon Mayakoba Golf Course, Quinta Avenida, and Puerto Morelos Town Square. Puerto Morelos Reef and Xcaret Eco Theme Park are also within 25 mi (40 km).
Yes, Maroma, A Belmond Hotel, Riviera Maya offers free cancellation on select room rates, because flexibility matters! Please refer to Maroma, A Belmond Hotel, Riviera Maya cancellation policy on our site for more details about any exclusions or requirements.