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Best Western Plus Wine Country Hotel & Suites

Photo gallery for Best Western Plus Wine Country Hotel & Suites

Exterior
Indoor pool
Indoor spa tub
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace
Room amenity

Overview of Best Western Plus Wine Country Hotel & Suites

Best Western Plus Wine Country Hotel & Suites

2.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
3460 Carrington Road, West Kelowna, BC, V4T3C1

Explore the area

  • Popular LocationWestbank Centre Park4 min drive
  • Popular LocationShannon Lake Golf Course6 min drive
  • Popular LocationMission Hill Family Estate7 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)38 min drive

Room options

About this area

West Kelowna

Located in Westbank neighborhood, Best Western Plus Wine Country Hotel & Suites is connected to a shopping center. Capri Mall and Orchard Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia Mountains and Gellatly Dog Beach. Looking to enjoy an event or a game while in town? See what's happening at Royal LePage Place or Prospera Place. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Westbank Centre Park - 4 min drive
  • Willow Beach - 4 min drive
  • Royal LePage Place - 5 min drive
  • Shannon Lake Golf Course - 6 min drive
  • Mission Hill Family Estate - 7 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 36 min drive

Restaurants

  • Kekuli Cafe Westbank - 6 min walk
  • Kaiso Japanese and Thai Restaurant - 9 min walk
  • Bamboo Chopsticks - 10 min walk
  • Buy the Sea - 11 min walk
  • Ginza Sushi - 12 min walk

About this property

Best Western Plus Wine Country Hotel & Suites

Eco-friendly hotel located in Westbank
Consider a stay at Best Western Plus Wine Country Hotel & Suites and take advantage of free continental breakfast, a grocery/convenience store, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Additional perks include:
  • An indoor pool with a waterslide
  • Free self parking
  • An area shuttle, a water dispenser, and a 24-hour front desk
  • An elevator, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 99 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 6:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 11 2022 to December 31 2022 (dates subject to change):
  • Business center
  • Fitness facilities
This property is undergoing renovations from January 11 2022 to November 30 2022 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Children under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Plus Wine & Suites
Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel & Suites Hotel
Best Western Plus Wine Country Hotel & Suites West Kelowna
Best Western Plus Wine Country Hotel & Suites Hotel West Kelowna

Frequently asked questions

Does Best Western Plus Wine Country Hotel & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Wine Country Hotel & Suites?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Wine Country Hotel & Suites on Dec 21, 2022 start from CA $125.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Wine Country Hotel & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Best Western Plus Wine Country Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Wine Country Hotel & Suites?

Check-in is from 4 PM - 6:00 AM.

What time is check-out at Best Western Plus Wine Country Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Wine Country Hotel & Suites located?

Located in Westbank, this eco-friendly hotel is steps from Columbia Mountains and Two Eagles Golf Course. Gellatly Dog Beach and Westbank Centre Park are also within 2 mi (3 km).

Can I cancel my reservation for free at Best Western Plus Wine Country Hotel & Suites and receive a full refund?

Yes, Best Western Plus Wine Country Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Wine Country Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 330 out of 1000 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 80 out of 1000 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 28 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 16 out of 1000 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Good

steven
Travelled with partner
Liked: Cleanliness, staff & service
Continuous ongoing slow renovation work
Stayed 8 nights in Nov 2022

6/10 Okay

Pam
Liked: Staff & service, amenities
Do construction during stat
Stayed 2 nights in Nov 2022

8/10 Good

Gordon
Liked: Cleanliness, staff & service, amenities
Large container units in parking lot taking up space
Stayed 2 nights in Nov 2022

10/10 Excellent

Debra
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had all the stuff we love pool, slide, breakfast, big rooms and great staff!

10/10 Excellent

Ben
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9-11pm pool time just for adults
Stayed 3 nights in Oct 2022

10/10 Excellent

Sharon
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was amazing.i had no complaints at all. Would definitely go bac and stay there. Staff were amazing as well.
Stayed 7 nights in Oct 2022

8/10 Good

Lech
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, building, cleanness, pool...all ok...but breakfast is rather of poor quality. Weak coffee, eggs are not really scrambled, some yellow substance. Oatmeal...some processed substance - no taste. Bring real butter. In general...you need to improve the menu...and with quality ingredients. Les Jeziorowski
Stayed 3 nights in Oct 2022

2/10 Terrible

jenica
Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities
We have stayed here before and it’s a great family property. In the morning, the breakfast staff with pink hair was extremely rude and unprofessional. When asked about the pancake machine she scoffed. Was yelling across the common area at my husband because he tried turning up the toaster which was apparently not allowed however there was so signage stating that he couldn’t. Our son (5) mistakenly opened the bacon heater and went to grab a piece of bacon without his fork and she yelled at him. The staff member yelled at me from across the room. I calmly suggested that she retreat to the staff area and take a break to gather herself as she was being very unprofessional. Very disappointed in an adult acting this way in front of children and other guests.
Stayed 1 night in Oct 2022

10/10 Excellent

Steven
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to add more variety to breakfast menu
Stayed 5 nights in Oct 2022

8/10 Good

Stephen
Travelled with partner
Liked: Cleanliness, staff & service
The property is under renovation but our room had already been done and was very nice. The included breakfast had a large variety of items and was a good start to our day
Stayed 1 night in Oct 2022