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Best Western Plus Wine Country Hotel & Suites

Photo gallery for Best Western Plus Wine Country Hotel & Suites

Featured Image
Indoor pool
Indoor pool
Indoor Spa Tub
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of Best Western Plus Wine Country Hotel & Suites

Best Western Plus Wine Country Hotel & Suites

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
3460 Carrington Road, West Kelowna, BC, V4T3C1

Explore the area

  • Popular LocationWestbank Centre Park4 min drive
  • Popular LocationShannon Lake Golf Course6 min drive
  • Popular LocationMission Hill Family Estate7 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)27 min drive

Choose dates to view prices

About this area

West Kelowna

Located in West Kelowna, Best Western Plus Wine Country Hotel & Suites is connected to a shopping center. Capri Mall and Orchard Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia Mountains and Constable Neil Bruce Sport Fields. Looking to enjoy an event or a game while in town? See what's happening at Royal LePage Place or Prospera Place. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Westbank Centre Park - 4 min drive
  • Willow Beach - 4 min drive
  • Royal LePage Place - 5 min drive
  • Shannon Lake Golf Course - 6 min drive
  • Mission Hill Family Estate - 7 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 27 min drive

Restaurants

  • Ginza Sushi — 13 min walk
  • Pepper Pot Grill — 3 min drive
  • Old Vines Restaurant — 5 min drive
  • Quails Gate Winery — 5 min drive
  • Blu Saffron Bistro — 6 min drive

About this property

Best Western Plus Wine Country Hotel & Suites

Winery hotel connected to a shopping center in West Kelowna with free breakfast
This hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 99 rooms provide conveniences like refrigerators and microwaves, plus pillowtop beds and flat-screen TVs with cable channels. MP3 docks, coffee makers, and free local calls are among the other amenities available to guests.
Best Western Plus Wine Country Hotel & Suites offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 6:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 100 per stay)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Plus Wine & Suites
Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel & Suites Hotel
Best Western Plus Wine Country Hotel & Suites West Kelowna
Best Western Plus Wine Country Hotel & Suites Hotel West Kelowna

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 519 out of 985 reviews
5 - Excellent 53%
Rating 4 - Good. 359 out of 985 reviews
4 - Good 36%
Rating 3 - Okay. 80 out of 985 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 985 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 985 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was awful. Need to get more comfortable beds mattress was terrible
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but has been well used so that you could see the wear on the furniture. The lighting was not sufficient. Time for an upgrade. The bathtub drain was clogged. Had to stand in ankle deep water while showering. The door to our balcony had dirty fingerprints all around the door knob. I had to wipe it down with clorox wipes to feel it was safe to touch. Otherwise we enjoyed our stay and the staff were pleasant and attentive when we asked for more towels. I would stay there again as it is in a good location but was expecting the furnishing to be more up to date.
Stayed 5 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really attentive at front desk. Hotel has strict policies for noise, smoking & mask wearing… appreciated all 3
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Sep 2021