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Overview of Best Western Plus Wine Country Hotel & Suites

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Featured Image
Indoor pool
Indoor pool
Indoor Spa Tub
Pillowtop beds, in-room safe, desk, laptop workspace

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationWestbank Centre Park4 min drive
    Popular LocationShannon Lake Golf Course6 min drive
    Popular LocationMission Hill Family Estate7 min drive
    AirportKelowna, BC (YLW-Kelowna Intl.)37 min drive
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  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 366 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Golf View (Pet Friendly)

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Balcony, Golf View (Pet Friendly)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Family Suite, Multiple Beds, Non Smoking, Golf View (with Sofabed)

    5/5 guest room rating

    Room amenities

    • Golf view
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More detailsFamily Suite, Multiple Beds, Non Smoking, Golf View (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Honeymoon Suite, 1 King Bed, Jetted Tub, Golf View

    Room amenities

    • 366 sq ft
    • Golf view
    • Sleeps 2
    • 1 King Bed
    More detailsHoneymoon Suite, 1 King Bed, Jetted Tub, Golf View
  • Standard Room, 1 King Bed, Non Smoking, Golf View

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Golf View
  • Romantic Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsRomantic Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

    Room amenities

    • 364 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Golf View (with Sofabed)

    Room amenities

    • 298 sq ft
    • Golf view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed, Non Smoking, Golf View (with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Golf View

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Balcony, Golf View

About this area

West Kelowna

Located in West Kelowna, Best Western Plus Wine Country Hotel & Suites is connected to a shopping center. Capri Mall and Orchard Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Okanagan Lake and Columbia Mountains. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.
Visit our West Kelowna travel guide
Popular Location

What's nearby

  • Westbank Centre Park - 4 min drive
  • Willow Beach - 4 min drive
  • Quails' Gate Estate Winery - 6 min drive
  • Shannon Lake Golf Course - 6 min drive
  • Mission Hill Family Estate - 7 min drive

Getting around

  • AirportKelowna Intl. Airport (YLW) - 37 min drive

Restaurants

  • Ginza Sushi — 13 min walk
  • Pepper Pot Grill — 3 min drive
  • Old Vines Restaurant — 5 min drive
  • Quails Gate Winery — 5 min drive
  • Blu Saffron Bistro — 6 min drive

About this property

Best Western Plus Wine Country Hotel & Suites

Winery hotel connected to a shopping center in West Kelowna with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free continental breakfast and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. All 99 rooms provide conveniences like refrigerators and microwaves, plus pillowtop beds and flat-screen TVs with cable channels. MP3 docks, coffee makers, and free local calls are among the other amenities available to guests.
Best Western Plus Wine Country Hotel & Suites offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (300 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Linens
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe

See similar properties

Policies

Check-in

Check-in from 4 PM - 6:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 4 2020 to December 13 2020 (dates subject to change):
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 100 per stay)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Best Plus Wine & Suites
Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel & Suites Hotel
Best Western Plus Wine Country Hotel & Suites West Kelowna
Best Western Plus Wine Country Hotel & Suites Hotel West Kelowna

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Wine Country Hotel & Suites and receive a full refund?
Yes, Best Western Plus Wine Country Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Wine Country Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Wine Country Hotel & Suites?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at Best Western Plus Wine Country Hotel & Suites on Dec 17, 2020 start from CA $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western Plus Wine Country Hotel & Suites have a pool?
Yes, this property has an indoor pool.
Is Best Western Plus Wine Country Hotel & Suites pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per night.
How much is parking at Best Western Plus Wine Country Hotel & Suites?
Self parking is free at this property.
What time is check-in at Best Western Plus Wine Country Hotel & Suites?
Check-in is from 4 PM - 6:00 AM.
What time is check-out at Best Western Plus Wine Country Hotel & Suites?
Check-out is at 11 AM.
Where is Best Western Plus Wine Country Hotel & Suites located?
Located in Westbank, this eco-friendly hotel is 0.1 mi (0.1 km) from Columbia Mountains and 1.8 mi (2.9 km) from Okanagan Lake. Two Eagles Golf Course and Westbank Centre Park are also within 2 mi (3 km).
4.4
Excellent
5 - Excellent
509
4 - Good
374
3 - Okay
74
2 - Poor
15
1 - Terrible
10

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! The staff was friendly and helpful, the pool was really fun and the room was clean and spacious.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Clean and modern as well as convenient.
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Second time staying at this hotel. Lots of restaurants and shopping in walking distance.
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, spacious rooms, excellent value!
Stayed 2 nights in Oct 2020

3/5 Okay

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, amenities
We did not get the room we booked for. On a busy road. Not enough staff and had to wait a long time for service of any kind
Stayed 1 night in Sep 2020

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