Title: Fairmont Empress (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=4138&destination=Victoria%2C+British+Columbia%2C+Canada&selected=8478&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fairmont Empress A peaceful eco-certified sanctuary in Victoria where travelers can relax their bodies and minds while enjoying the natural surroundings ## Photo gallery for Fairmont Empress ![Ocean views, serves lunch and dinner - Fairmont Empress (Victoria)](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/77dea0c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Fairmont Empress (Victoria)](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/0b622e6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Fairmont Empress (Victoria)](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/b3af306f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Fairmont Empress (Victoria)](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/f5130908.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Fairmont Empress (Victoria)](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/84140d35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Fairmont Empress offers a serene escape amidst Victoria's natural beauty. Guests can enjoy the Willow Stream Spa, dine at two restaurants, and relax by the indoor pool with sun loungers. The property also features an on-site garden and shopping options. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Free WiFi ## Room options ### Check availability for these dates Tonight [Apr. 5 - Apr. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 6 - Apr. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8478&PinnedHotelID=8478&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed City view Harbour view Showing 20 of 20 rooms ### View all photos for Fairmont City View 2 Double ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/a5ec2c5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont City View 2 Double 8.8 Excellent 105 reviews - City view - 240 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe City View 2 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/160d0131.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View 2 Queen 8.8 Excellent 50 reviews - City view - 334 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Fairmont Gold Harbour View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/5edaf595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold Harbour View 1 King 9.8 Exceptional 27 reviews - Harbor view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Fairmont City View 1 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/0a635d9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont City View 1 Queen 9.2 Wonderful 88 reviews - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe City View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/0d03dd09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View 1 King 9.2 Wonderful 37 reviews - City view - 382 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Fairmont Gold City View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/2cb53969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold City View 1 King 9.4 Exceptional 19 reviews - City view - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite City View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/d75fa67a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite City View 1 King 9.4 Exceptional 6 reviews - City view - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Fairmont City View 1 King ![Fairmont City View 1 King](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/553213b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont City View 1 King 9.2 Wonderful 149 reviews - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe City View 1 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/160d0131.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View 1 Queen 9.0 Wonderful 10 reviews - City view - 382 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Executive Suite City View 1 King ![32-inch flat-screen TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/2b99ea56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite City View 1 King 9.8 Exceptional 7 reviews - City view - 474 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Fairmont Gold Deluxe City View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/9a09b7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold Deluxe City View 1 King 9.6 Exceptional 11 reviews - City view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Fairmont Gold Deluxe City View 2 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/9a09b7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold Deluxe City View 2 Queen 10.0 Exceptional 9 reviews - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Fairmont Gold One Bedroom Suite City View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/c9356966.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold One Bedroom Suite City View 1 King 9.8 Exceptional 7 reviews - 522 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Fairmont Gold Deluxe Harbour View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/5edaf595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold Deluxe Harbour View 1 King 9.6 Exceptional 9 reviews - Harbor view - 323 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Fairmont Harbour View 1 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/e934be31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Harbour View 1 Queen 9.0 Wonderful 26 reviews - Harbor view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Harbour View 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/160d0131.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Harbour View 1 King 9.8 Exceptional 24 reviews - Harbor view - 382 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Fairmont Gold City View 1 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/52792b08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold City View 1 Queen 10.0 Exceptional 4 reviews - City view - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Fairmont Gold Harbour View Executive Suite 1 King ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/w8295h5787x0y0-41cdcb86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fairmont Gold Harbour View Executive Suite 1 King - Harbor view - 420 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Signature Harbour View 1 King ![32-inch flat-screen TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/2b99ea56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Harbour View 1 King 10.0 Exceptional 2 reviews - Harbor view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Harbour View 2 Queen ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/e934be31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Harbour View 2 Queen 8.0 Very good 2 reviews - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVictoria-Hotels-Fairmont-Empress.h8478.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVictoria-Hotels-Fairmont-Empress.h8478.Hotel-Information) ## About the area Located on the waterfront, Fairmont Empress is in Downtown Victoria neighborhood and is connected to the convention center. Victoria Harbour and Victoria Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Market Square and Chinatown. Traveling with kids? Don't miss Victoria Bug Zoo and Butchart Gardens. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the hotel's location for the sightseeing. [Visit our Victoria travel guide](https://www.expedia.ca/Victoria.dx4138) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.42170%2C-123.36829&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vBRu7qQTWCUvAt49DLZWaIxYJuU=) 721 Government St, Victoria, BC, V8W1W5 ### What's nearby - ![Government Street](https://images.trvl-media.com/place/6253629/30fb57ed-e3df-4562-98e8-71eaf694ccd8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Government Street 1 min walk \- 0.0 km - ![Royal BC Museum](https://images.trvl-media.com/place/6072301/a55b22a5-be1a-454c-98cf-f585538f0c15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal BC Museum 3 min walk \- 0.3 km - ![British Columbia Parliament Building](https://images.trvl-media.com/place/6072307/c8c89bfd-d274-4789-bb53-79a2c9d4d2f4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) British Columbia Parliament Building 3 min walk \- 0.3 km - ![Victoria Harbour](https://images.trvl-media.com/place/6225284/300baa09-eb95-498d-86b3-362f2b4a323f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Victoria Harbour 4 min walk \- 0.4 km - ![Victoria_VictoriaClipperFerryTerminal_6163183-5](https://images.trvl-media.com/place/6163183/389daf94-e089-4cba-883d-b5df03306a89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Victoria Clipper Ferry Terminal 6 min walk \- 0.5 km ### Getting around - Victoria Intl. Airport (YYJ) 32 min drive ### Restaurants - The Sticky Wicket Bar & Restaurant 6 min walk - Starbucks 4 min walk - Tractor 2 min walk - Q At The Empress 1 min walk - Milestones 2 min walk ## About this property ### Fairmont Empress Luxury family-friendly hotel near British Columbia Parliament Building Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, an art gallery on site, and a shopping mall on site. Adventurous travelers may like the cycling at this hotel. Treat yourself to a body treatment, aromatherapy, or a sports massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon. Other perks include: - An indoor pool and a children's pool, along with sun loungers - Limo/town car service, full breakfast (surcharge), and bike rentals - Valet parking (surcharge), an electric car charging station, and access to a nearby indoor pool - Express check-out, express check-in, and meeting rooms - Guest reviews give top marks for the helpful staff, proximity to shopping, and first-rate property condition Room features All 431 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with designer toiletries and tubs or showers - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, electric kettles, and portable fans ### Awards and affiliations Eco-Certified Property This property participates in the Biosphere and Green Key Global, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property is a member of Historic Hotels of the World. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/790000/788700/788618/87251da6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Pacific Inner Harbour - Pool - Hot tub - Pet friendly - Kids pool 9.2 Wonderful 3,428 reviews CA $308 CA $360 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=788618&PinnedHotelID=788618&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/10000/7700/7677/219eb2fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chateau Victoria Hotel and Suites Downtown Victoria - Pool - Hot tub - Pet friendly - Free WiFi 9.2 Wonderful 2,646 reviews CA $223 CA $261 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=7677&PinnedHotelID=7677&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/210000/201100/201024/b20b2508.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Magnolia Hotel and Spa Downtown Victoria - 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2 restaurants - A bar/lounge - Coffee and tea in common areas ### Restaurants on site - Lobby Lounge - Q at the Empress - Q Bar ### Things to do - Art gallery - Bicycle rentals - Children's pool - Designer stores - Full-service spa - Health club - Hot tub - Indoor pool - Indoor pool (guest access) - Sauna - Shopping mall - Steam room ### Family friendly - Children's pool - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Conference center (22,600 square feet of space) - Meeting rooms ### Outdoors - Garden - On the waterfront - Picnic area - Pool loungers - Terrace - Vegetable garden ### Full-service spa - 11 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - No elevator ### More - 100% renewable energy - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1908 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Edwardian architecture - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - Pay movies ### Food and drink - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Portable fan - Recycling - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 19 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees 2 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children - Fee for in-room wireless internet: CAD 14.95 per night (rates may vary) - Self parking fee: CAD 39.00 per day (in/out privileges) - Valet parking fee: CAD 53.00 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property uses solar energy, plus a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The photos are representative of rooms offered and may differ from the actual room received. ### We should mention This property does not have elevators Pool access available from 5:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Empress Fairmont Fairmont Empress Fairmont Empress Hotel Fairmont Empress Hotel Victoria Fairmont Empress Victoria Empress Hotel Victoria Fairmont Hotel Empress Fairmont Hotel Victoria Fairmont Victoria The Fairmont Empress Hotel Victoria Victoria Fairmont The Fairmont Empress Fairmont Empress Hotel Fairmont Empress Victoria Fairmont Empress Hotel Victoria ## Frequently asked questions ### Does Fairmont Empress have a pool? ### How much does it cost to stay at Fairmont Empress? ### Is Fairmont Empress pet-friendly? ### How much is parking? ### What time is check-in at Fairmont Empress? ### What time is check-out at Fairmont Empress? ### Where is Fairmont Empress located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fairmont Empress Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 2,004 8 - Good 384 6 - Okay 179 4 - Poor 61 2 - Terrible 52 ## Reviews Verified ### 10/10 Excellent #### James Mar 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with great staff and amenities ##### James Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Robert Feb 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Outstanding stay!!!! Beautiful property, great restaurants and staff. ##### Robert Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Kristen Mar 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, staff were very friendly and helpful. Great atmosphere in the lounge. ##### Kristen Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Ricamarie Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff! Geraldine and the valet staff were super accommodating and welcoming . Would definitely come back! ![Our defender car @theempress hotel with our lil chuchay](https://a.travel-assets.com/ugc/hotel-reviews/8478ad5d-5621-48b7-8048-b307bf46d81e-1774293689964.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ricamarie Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Keith Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room and facilities were exceptional. All the Staff very friendly and courteous. Would highly recommend. ##### Keith Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Kyle Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing room and great location! ##### Kyle Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Bryan Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was goo, staff helpful, great location ##### Bryan Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Wayne Mar 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic room and amenities! ![Empress Terrace](https://a.travel-assets.com/ugc/hotel-reviews/842256e9-e941-4f71-a268-92999abe9b2e-1772518110092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Empress Terrace](https://a.travel-assets.com/ugc/hotel-reviews/6290e4d9-f38e-4026-ba64-7d4aa1bba708-1772518115177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![High Tea](https://a.travel-assets.com/ugc/hotel-reviews/d374aab8-c711-4a31-8135-0c828d235c5b-1772518117666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fairmont Empress](https://a.travel-assets.com/ugc/hotel-reviews/bd07b971-f085-486d-81b7-d006ea5906cc-1772518120033.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wayne Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Brittlyn Mar 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience from check in. Scavenger hunt for my daughter, lovely staff, so clean. Will come here again and again. ##### Brittlyn Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Danyelle Mar 29, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, a little construction going on, but it wasn’t too loud. The best part about the place was the staff. They were very attentive and friendly. Best service I have had at a hotel in a long time! ##### Danyelle Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Gerald Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property with very friendly and considerate staff. ##### Gerald Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Karensa Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, friendly staff, and very clean. ##### Karensa Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### MEGAN Mar 28, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was even better than I expected. The staff was so friendly, they went above and beyond to be helpful, the food was delicious. We will be back. ##### MEGAN Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Kyle Feb 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Exceptional Canadian hospitality and delicious finger licking good food! ##### Kyle Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Marianne Feb 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff , clean room and amenities ##### Marianne Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Will Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was excellent, staff was outstanding. We had a great stay and made a lasting impression. ##### Will Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Paul Mar 17, 2026 Liked: Cleanliness Historic property with up to date facilities. Spent two nights. Used the pool and fitness facility. Staff were great and extremely discreet. Would come back again. ##### Paul Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Susanne Mar 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love staying here, the atmosphere is cool, the staff is amazing. It’s the perfect location. Love all the history behind the hotel and the high tea. It’s something everyone should experience at least once. ##### Susanne Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Bradley Feb 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean spacious room Nice surroundings in heart of downtown ##### Bradley Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Lyn Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff are extremely friendly , efficient and helpful. The room was fantastic. Highly recommend The Empress! ##### Lyn Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Kyle Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable. ##### Kyle Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Robert Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accommodating staff reimbursed us for a misleading description of our room on the Expedia website. Thank to them, we did not feel denied. ##### Robert Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### JENNY Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, friendly staff, good amenities. ##### JENNY Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### CARSON Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfortable rooms. Friendly staff and convenient location! ##### CARSON Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Heather Feb 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities My room was lovely! Rather large, an excellent bathtub & all & all very comfortable! The staff at check in & check out were great, everyone I encountered in a hallway passing were very friendly! ![View from the harbour ](https://a.travel-assets.com/ugc/hotel-reviews/f6617a57-c942-4f14-8595-859069a01751-1771267369156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The Bengal lounge](https://a.travel-assets.com/ugc/hotel-reviews/f2c5e0ce-029d-4f70-88c7-4152e8a9e8a2-1771267368875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heather Stayed 3 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [Seaside Hotel North Vancouver](https://www.expedia.ca/Vancouver-Hotels-SeaSide-Hotel-Vancouver.h41177826.Hotel-Information) > - [Brookside Inn Boutique Hotel](https://www.expedia.ca/Chilliwack-Hotels-Brookside-Inn-Boutique-Hotel.h9691345.Hotel-Information) > - [Ramada by Wyndham Abbotsford](https://www.expedia.ca/Chilliwack-Hotels-Ramada-By-Wyndham-Abbotsford.h5068.Hotel-Information) > - [Best Western Plus Regency Inn & Conference Centre](https://www.expedia.ca/Chilliwack-Hotels-Best-Western-Plus-Regency-Inn-Conference-Centre.h16481.Hotel-Information) > - [Whistler Cascade Lodge](https://www.expedia.ca/Whistler-Hotels-Whistler-Cascade-Lodge-By-Vacasa.h116345.Hotel-Information) > - [Best Western Plus Vancouver Airport Hotel](https://www.expedia.ca/Vancouver-Hotels-Hotel-West.h40702.Hotel-Information) > - [Clarion Hotel & Conference Centre Abbotsford ](https://www.expedia.ca/Chilliwack-Hotels-Clarion-Hotel-Conference-Centre.h81259.Hotel-Information) > - [Alpine Inn](https://www.expedia.ca/Chilliwack-Hotels-Alpine-Inn.h6883208.Hotel-Information) > - [Sun Peaks Grand Hotel & Conference Centre](https://www.expedia.ca/Kamloops-Hotels-Sun-Peaks-Grand-Hotel-Conference-Centre.h888272.Hotel-Information) > - [The Parker Hotel and Rooftop](https://www.expedia.ca/Vancouver-Hotels-The-Parker-Hotel-Vancouver.h9754.Hotel-Information) > - [Princess and the Pea Hotel](https://www.expedia.ca/Vancouver-Hotels-Princess-And-The-Pea-BB.h12082168.Hotel-Information) > - [Vic West Gem, workspace, 2 parking spots, AC, Harbor Views off big balcony & Outdoor pool/lounge](https://www.expedia.ca/Victoria-Hotels-Vic-West-Gem-Modern.h92351478.Hotel-Information) > - [Gibbons Life Accommodations](https://www.expedia.ca/Whistler-Hotels-Carleton-Lodge-By-Gibbons-Life.h15192317.Hotel-Information) > - [Pinnacle Lodge](https://www.expedia.ca/Kamloops-Hotels-The-Pinnacle-Lodge.h5229967.Hotel-Information) > - [Best Western Plus Emerald Isle Hotel](https://www.expedia.ca/Victoria-Hotels-Best-Western-Plus-Emerald-Isle-Hotel.h4934.Hotel-Information) > - [Sandman Hotel & Suites Abbotsford](https://www.expedia.ca/Chilliwack-Hotels-Sandman-Hotel-Suites-Abbotsford.h3965383.Hotel-Information) > - [Blackcomb Springs Suites by CLIQUE](https://www.expedia.ca/Whistler-Hotels-Blackcomb-Spring-Suites-By-CLIQUE.h41984339.Hotel-Information) > - [Fairmont Chateau Whistler Gold Experience](https://www.expedia.ca/Whistler-Hotels-Fairmont-Chateau-Whistler-Gold.h64577140.Hotel-Information) > - [Quality Inn & Suites](https://www.expedia.ca/Vernon-Hotels-Quality-Inn-Suites.h65861.Hotel-Information) > - [Beacon Inn at Sidney ](https://www.expedia.ca/Victoria-Hotels-Beacon-Inn-At-Sidney.h1190460.Hotel-Information) > - [Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel](https://www.expedia.ca/Vancouver-Hotels-Grand-Park-Vancouver-Airport.h116368.Hotel-Information) > - [Hampton Inn by Hilton Chilliwack](https://www.expedia.ca/Chilliwack-Hotels-Hampton-Inn-By-Hilton-Chilliwack-BC.h6106963.Hotel-Information) > - [The Sidney Pier Hotel & Spa](https://www.expedia.ca/Victoria-Hotels-The-Sidney-Pier-Hotel-Spa.h1631563.Hotel-Information) > - [Sun Peaks Lodge](https://www.expedia.ca/Kamloops-Hotels-Sun-Peaks-Lodge.h1639819.Hotel-Information) > - [2400 Motel](https://www.expedia.ca/Vancouver-Hotels-2400-Motel-Ltd.h1789345.Hotel-Information) > - [The Residences at Sun Peaks Grand](https://www.expedia.ca/Kamloops-Hotels-The-Residences-At-Sun-Peaks-Grand.h2232454.Hotel-Information) > - [Cahilty Lodge](https://www.expedia.ca/Kamloops-Hotels-Cahilty-Hotel-Suites.h889881.Hotel-Information) > - [Hampton Inn & Suites by Hilton Kelowna Airport](https://www.expedia.ca/Kelowna-Hotels-Hampton-Inn-Suites-Kelowna.h42574398.Hotel-Information) > - [HI Whistler - Hostel](https://www.expedia.ca/Whistler-Hotels-HI-Whistler.h48288516.Hotel-Information)