Delta Hotels by Marriott Grand Okanagan Resort

Photo gallery for Delta Hotels by Marriott Grand Okanagan Resort

Primary image
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Outdoor spa tub
Outdoor spa tub
Terrace/patio

Overview of Delta Hotels by Marriott Grand Okanagan Resort

Delta Hotels by Marriott Grand Okanagan Resort

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1310 Water St, Kelowna, BC, V1Y 9P3

Explore the area

  • Popular LocationProspera Place3 min walk
  • Popular LocationOkanagan Lake3 min walk
  • Popular LocationCity Park13 min walk
  • AirportKelowna, BC (YLW-Kelowna Intl.)22 min drive

Choose dates to view prices

About this area

Kelowna

Delta Hotels by Marriott Grand Okanagan Resort is located in Kelowna Central Business District, a neighborhood in Kelowna, and is in a shopping district and on the waterfront. Harvest Golf Club and Summerhill Pyramid Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Waterfront Park and Tugboat Bay. Traveling with kids? Consider H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with mountain biking and mountain climbing. Guests love the hotel's central location.

What's nearby

  • Lake City Casino - 1 min walk
  • Prospera Place - 3 min walk
  • Okanagan Lake - 3 min walk
  • Waterfront Park - 6 min walk
  • City Park - 13 min walk

Getting around

  • Kelowna Intl. Airport (YLW) - 22 min drive

Restaurants

  • Pizza Studio - 4 min walk
  • Bouchons Bistro - 5 min walk
  • Soul de Cuba Cafe - 6 min walk
  • The Curious café - 7 min walk
  • Dawett Fine Indian Cuisine - 7 min walk

About this property

Delta Hotels by Marriott Grand Okanagan Resort

Family-friendly Kelowna hotel in Kelowna Central Business District, near Tugboat Bay
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge. All 324 rooms provide conveniences like refrigerators and coffee makers, plus iPod docks and Smart TVs with cable channels. For a bit of entertainment, TVs come with Netflix, and guests will also find WiFi and free bottled water. Housekeeping is available once per stay.
Delta Hotels by Marriott Grand Okanagan Resort offers 324 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary bottled water. 55-inch Smart televisions come with cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided once per stay.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Damara Day Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, and manicures and pedicures.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 30 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge) from 4:00 AM - 10:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: CAD 14-28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 spa tubs
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (once per stay)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Conference center (35083 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property

Restaurants on site

  • OAK + CRU Social Kitchen

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Major credit card only. This property does not accept prepaid credit, debit, or gift cards at check-in, for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 45 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (May 01 - October 15): CAD 20 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 28 per person (approximately)
  • Fee for in-room wireless Internet: CAD 9.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: CAD 25.00 per person (one-way)
  • Covered self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Delta Hotels Marriott Grand Okanagan Resort Kelowna
Delta Grand Okanagan Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel
Delta Grand Okanagan Resort Kelowna
Delta Grand Resort
Grand Delta Okanagan Resort
Grand Okanagan
Grand Okanagan Resort
Okanagan Delta Grand
Okanagan Grand Resort
Delta Grand Okanagan Hotel Kelowna
Delta Grand Okanagan Hotel
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel Kelowna

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 535 out of 995 reviews
5 - Excellent 54%
Rating 4 - Good. 262 out of 995 reviews
4 - Good 26%
Rating 3 - Okay. 103 out of 995 reviews
3 - Okay 10%
Rating 2 - Poor. 52 out of 995 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 995 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Unusual hours for the lobby bar, closed at 9pm, I've never stayed in a hotel with a lobby bar that closed that early. Unusual hours for the lobby store, closes daily at 3pm, so when you get back to the hotel at the end of the day the store is closed, inconvenient.
Stayed 3 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were happy with a previous stay at the Delta but we were just passing through Kelowna and $550 for one night (including parking and taxes) seemed expensive for a small king room with a partial view of the lake if you stood on the 8 square foot balcony. Little things matter like the bathroom door that wouldn't close, one package of regular coffee in the room for 2 guests, a clock set to Alberta time (which couldn't be changed), inconvenient self parking in a tiered lot with bad smells in the elevator waiting areas and quite a long trek from the lot to the south tower elevators, a mix up over the free welcome drinks and $20 restaurant voucher, and a very noisy restaurant with loud music even at breakfast.
Stayed 1 night in May 2022

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Usually we enjoy staying at the Grand and have done on many occasions , this time we were charged an exorbitant amount and the room was substandard & needn’t a refit ..there is no way that the north tower should be billed at the same amount as the south tower .lIt should be made clear what you are going to be allocated at the outset .
Stayed 1 night in May 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Quiet. Service from staff excellent. Parking in their garage, spots are tight.
Stayed 3 nights in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt that because we booked with Expedia we received less than great service, towels, coffee room cleaning , all the little things experienced when staying there and other resorts when booked through other resorts. They even asked if we booked through Expedia and I knew then we would receive subpar services and we did . Hope this helps .
Stayed 3 nights in Apr 2022