We checked in, they checked us into an unclean room. They tried to make it up by giving a free breakfast, but they would not do a room service/delivery for breakfast (in room dining), we had to use the crappy buffet: the staff was a bit slow to bring out everything, the eggs were very cold, everything was cold except the hash browns, terrible. The pool didn't have a hot tub, and the pool itself just felt unclean/dirty and gross. There was a weird woman who was not staff running around in the bathrooms with a dog, awkward. My truck got broken into. The only good thing was the caring staff. So everyone was doing their best to be helpful. But the mistakes, mishaps, and pool issues were out of their control. Which sucks and it's unfortunate, but not good quality.
