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Pan Pacific Vancouver

Photo gallery for Pan Pacific Vancouver

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Pan Pacific Vancouver

VIP Access
UNESCO Sustainable Travel Pledge

Pan Pacific Vancouver

4.5 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
999 Canada Pl, Vancouver, BC, V6C3B5

Explore the area

  • Popular LocationCanada Place Cruise Ship Terminal1 min walk
  • Popular LocationCanada Place2 min walk
  • Popular LocationVancouver Convention Centre3 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)29 min drive
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  • Extra savings and perks for Rewards members
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Room options

About this area

Vancouver

Located near the beach, Pan Pacific Vancouver is in Downtown Vancouver neighborhood and is connected to the convention center. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. TELUS World of Science and Vancouver Maritime Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.
Visit our Vancouver travel guideOpens in a new window
Map

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk
  • Canada Place - 2 min walk
  • Granville Street - 3 min walk
  • Vancouver Convention Centre - 3 min walk
  • Harbour Centre - 6 min walk

Getting around

  • Vancouver Waterfront Station - 4 min walk
  • Waterfront Metro Station - 4 min walk
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • Five Sails Restaurant - 2 min walk
  • Hapa Izakaya - 2 min walk
  • Mink - 3 min walk
  • Caffè Artigiano - 4 min walk
  • Elephant & Castle - 5 min walk

About this property

Pan Pacific Vancouver

4.5-star luxury hotel near Canada Place
Near Vancouver Waterfront and Robson Street, Pan Pacific Vancouver provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to aromatherapy, a hot stone massage, or a facial at Spa Utopia, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature ocean views and brunch. Free WiFi in public areas is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • A gift shop, multilingual staff, and a 24-hour front desk
  • A front desk safe, tour/ticket assistance, and concierge services
  • Guest reviews give top marks for the location
Room features
All 503 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Designer toiletries, showers, and hair dryers
  • 55-inch LCD TVs with cable channels
  • Recycling, coffee/tea makers, and heating

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 56 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 20-40 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Oceans 999
  • Coal Harbour Bar
  • Five Sails

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Frequently asked questions

Does Pan Pacific Vancouver have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Pan Pacific Vancouver?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Pan Pacific Vancouver on Nov 1, 2022 start from CA $269.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Vancouver pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 40 per pet, per stay. Service animals are exempt from fees.

How much is parking at Pan Pacific Vancouver?

Self parking is available for CAD 50 per night. Valet parking is available for CAD 56 per night.

What time is check-in at Pan Pacific Vancouver?

Check-in is from 4 PM - anytime.

What time is check-out at Pan Pacific Vancouver?

Check-out is at noon.

Where is Pan Pacific Vancouver located?

Located in Downtown Vancouver, this luxury hotel is steps from Canada Place Cruise Ship Terminal, Canada Place, and Vancouver Waterfront. Robson Street and Port of Vancouver are also within 2 mi (3 km). Waterfront Metro Station and Vancouver Waterfront Station are within a 5-minute walk.

Can I cancel my reservation for free at Pan Pacific Vancouver and receive a full refund?

Yes, Pan Pacific Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Vancouver cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1479 out of 2388 reviews
5 - Excellent 62%
Rating 4 - Good. 564 out of 2388 reviews
4 - Good 24%
Rating 3 - Okay. 193 out of 2388 reviews
3 - Okay 8%
Rating 2 - Poor. 98 out of 2388 reviews
2 - Poor 4%
Rating 1 - Terrible. 54 out of 2388 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Linda
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly staff and great view!
Stayed 1 night in Sep 2022

5/5 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very convenient to walk to any attractions in the city. The staffs were very professional and friendly. The room has great views and very clean. We had a wonderful time at the hotel.
Stayed 2 nights in Sep 2022

4/5 Good

Michael
Liked: Cleanliness, staff & service, amenities
Bathroom sink spout had dangerously sharp corners: do not attempt to wash your face at the sink!!! My forehead is still sore 2 days later from hitting it twice on that poorly designed spout. Room with double beds seemed a little cramped, but okay. Hotel ambiance and location were superb.
Stayed 2 nights in Sep 2022

4/5 Good

Wendy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, beds and pillows extremely comfortable! Within walking distance to great shops and restaurants in Gastown.
Stayed 1 night in Sep 2022

5/5 Excellent

Jan Stuart
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!