SureStay Plus Hotel by Best Western Coquitlam

Photo gallery for SureStay Plus Hotel by Best Western Coquitlam

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Coquitlam

SureStay Plus Hotel by Best Western Coquitlam

2.5 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
725 Brunette Ave, Coquitlam, BC, V3K 1C3

Explore the area

  • Popular LocationLougheed Town Centre4 min drive
  • Popular LocationHard Rock Casino Vancouver7 min drive
  • Popular LocationDouglas College11 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)38 min drive

Choose dates to view prices

About this area


In the business district and near a metro station, SureStay Plus Hotel by Best Western Coquitlam is in an area with good shopping. Coquitlam Centre and Metropolis at Metrotown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Playland Amusement Park. Looking to enjoy an event or a game while in town? See what's going on at Pacific Coliseum. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Lougheed Town Centre - 4 min drive
  • Hard Rock Casino Vancouver - 7 min drive
  • Simon Fraser University - 9 min drive
  • Douglas College - 11 min drive
  • Central City Shopping Centre - 11 min drive

Getting around

  • Port Coquitlam Station - 9 min drive
  • Braid Station - 13 min walk
  • Vancouver Intl. Airport (YVR) - 37 min drive


  • That Place 4 Pasta & Pizza - 6 min walk
  • My Greek Taverna - 7 min walk
  • Ikea - 12 min walk
  • Joey Tomato's Mediterrean Grill - 18 min walk
  • Ikoi Sushi - 20 min walk

About this property

SureStay Plus Hotel by Best Western Coquitlam

Hotel in the business district
Take advantage of free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby at SureStay Plus Hotel by Best Western Coquitlam. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and free newspapers
  • A front desk safe, an elevator, and a computer station
  • Guest reviews say good things about the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at SureStay Plus Hotel by Best Western Coquitlam include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and room service. Guests reviews speak well of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with spring water tubs and hydromassage showers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, microwaves, and coffee/tea makers


Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Fireplace in lobby
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed


  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Spring water bathtub
  • Towels


  • 37-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge


  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps

Similar properties

See similar properties



Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 19


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 20.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Surestay Plus By Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
SureStay Plus Hotel by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam Coquitlam
SureStay Plus Hotel by Best Western Coquitlam Hotel Coquitlam

Frequently asked questions

Does SureStay Plus Hotel by Best Western Coquitlam have a pool?

Yes, this property has an outdoor pool.

Is SureStay Plus Hotel by Best Western Coquitlam pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20.00 per pet, per night.

How much is parking at SureStay Plus Hotel by Best Western Coquitlam?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Coquitlam?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Coquitlam?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Coquitlam located?

Situated in the business district, this hotel is 2.1 mi (3.4 km) from Hard Rock Casino Vancouver and within 9 mi (15 km) of Simon Fraser University and Coquitlam Centre. Starlight Casino and Metropolis at Metrotown are also within 9 mi (15 km). Braid Station is 13 minutes by foot and Sapperton Station is 23 minutes.

Can I cancel my reservation for free at SureStay Plus Hotel by Best Western Coquitlam and receive a full refund?

Yes, SureStay Plus Hotel by Best Western Coquitlam offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western Coquitlam cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 169 out of 892 reviews
5 - Excellent 19%
Rating 4 - Good. 372 out of 892 reviews
4 - Good 42%
Rating 3 - Okay. 210 out of 892 reviews
3 - Okay 24%
Rating 2 - Poor. 81 out of 892 reviews
2 - Poor 9%
Rating 1 - Terrible. 60 out of 892 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness
Stayed 6 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
People smoking in adjacent rooms. People talking loudly in hallway. People knocking on door looking for “Mike”?
Stayed 2 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually look at the reviews and for whatever reason this time around, I didn’t and regretted it. Although the room appeared clean, the sheets were not. I normally check for bedbugs at every hotel I stay at and thankfully there were none. There was some sketchy things happening and people hanging around the parking lot. Don’t stay here.
Stayed 1 night in Apr 2021

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like a homeless shelter! During the night I woke up several times because other guests were swearing at each other!! I'm glad that I did not bring my family and I was alone!!
Stayed 2 nights in Mar 2021