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Shangri-La Vancouver

Photo gallery for Shangri-La Vancouver

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Shangri-La Vancouver

VIP Access

Shangri-La Vancouver

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1128 West Georgia Street, Vancouver, BC, V6E0A8

Explore the area

  • Popular LocationRobson Street2 min walk
  • Popular LocationVancouver Waterfront5 min walk
  • Popular LocationCanada Place12 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)25 min drive

Choose dates to view prices

About this area

Vancouver

Shangri-La Vancouver is located in West End, a neighborhood in Vancouver, and is in the city center and near the beach. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Vancouver False Creek Seawall and Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Be sure not to miss outdoor adventures like ecotours and hiking/biking trails. Guests love the hotel's central location.
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Map

What's nearby

  • Robson Street - 2 min walk
  • Vancouver Waterfront - 5 min walk
  • Granville Street - 8 min walk
  • Vancouver Convention Centre - 8 min walk
  • Canada Place - 12 min walk

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • Miantiao — 1 min walk
  • Black+Blue — 2 min walk
  • Kamei Royal — 3 min walk
  • Spicy 6 — 3 min walk
  • Cactus Club Cafe — 3 min walk

About this property

Shangri-La Vancouver

Luxury Vancouver hotel in West End with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/café are onsite. All 119 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and flat-screen TVs with DVD players. Other amenities available to guests include iPod docks, 24-hour room service, and refrigerators.
Shangri-La Vancouver offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include hot stone massages, facials, body wraps, and body treatments.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CAD 48.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 19-34 for adults and CAD 4-9 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Pool
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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 19 and CAD 34 for adults, CAD 4 and CAD 9 for children (approximately)
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 48.00 per night
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 805 out of 989 reviews
5 - Excellent 81%
Rating 4 - Good. 127 out of 989 reviews
4 - Good 13%
Rating 3 - Okay. 33 out of 989 reviews
3 - Okay 3%
Rating 2 - Poor. 14 out of 989 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 989 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely luxurious.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room
Stayed 1 night in Oct 2021

2/5 Poor

Disliked: Staff & service
This Shangri La doesnt match the quality of the other shangri la's that ive stayed in across the globe. its a good 4 star but not the 5 it claims to be room service was non existant
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Wonderful service. We were upgraded free of charged and two hours later check out as well. They should've use the hotel address on Alberni Street instead of W Georgia. We were a bit confused when google brought us to the back side of the hotel, while parking garage was on Alberni st side. Basically, you need to park your car with the valet in their undergound parking garage which is also the hotel reception. Hotel is kinda old, especially the elevator.
Stayed 1 night in Oct 2021