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Shangri-La Vancouver

Photo gallery for Shangri-La Vancouver

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Shangri-La Vancouver

VIP Access

Shangri-La Vancouver

5-star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
1128 West Georgia Street, Vancouver, BC, V6E0A8

Explore the area

  • Popular LocationVancouver Waterfront5 min walk
  • Popular LocationCanada Place11 min walk
  • Popular LocationCanada Place Cruise Ship Terminal12 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Vancouver

Shangri-La Vancouver is located in Central Vancouver, a neighborhood in Vancouver, and is near a metro station and near the beach. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Vancouver False Creek Seawall. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Be sure not to miss outdoor adventures like hiking/biking trails and ecotours. Guests love the hotel's central location.

What's nearby

  • Robson Street - 3 min walk
  • Vancouver Waterfront - 5 min walk
  • Granville Street - 9 min walk
  • Canada Place - 11 min walk
  • Canada Place Cruise Ship Terminal - 12 min walk

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 39 min drive

Restaurants

  • Pink Elephant Thai - 2 min walk
  • Cafe Il Nido - 2 min walk
  • Red Robin - 2 min walk
  • Spicy 6 - 3 min walk
  • JJ Bean - 3 min walk

About this property

Shangri-La Vancouver

5-star luxury hotel near Canada Place Cruise Ship Terminal
Near Canada Place, Shangri-La Vancouver provides an airport pick-up service, a terrace, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a body wrap, or a body treatment at CHI, The Spa, the onsite spa. The onsite fusion cuisine restaurant, Carlino, features brunch and light fare. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An elevator, concierge services, and a ballroom
  • ATM/banking services, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 119 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CAD 54 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 19–34 for adults and CAD 4–9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Welcoming dogs and cats only
1 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 19 and CAD 34 for adults, CAD 4 and CAD 9 for children (approximately)
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Does Shangri-La Vancouver have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Shangri-La Vancouver?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Shangri-La Vancouver on Feb 9, 2023 start from CA $445.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Vancouver pet-friendly?

Yes, Shangri-La Vancouver allows cats and dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per stay.

How much is parking at Shangri-La Vancouver?

Valet parking is available for CAD 54.00 per night.

What time is check-in at Shangri-La Vancouver?

Check-in begins at 3:00 PM.

What time is check-out at Shangri-La Vancouver?

Check-out is at noon.

Does Shangri-La Vancouver provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CAD 135.00 per vehicle applies.

Where is Shangri-La Vancouver located?

Located in Central Vancouver, this luxury hotel is within a 15-minute walk of Robson Street, Canada Place, and Canada Place Cruise Ship Terminal. Vancouver Waterfront and Stanley Park are also within 2 mi (3 km). Burrard Station is only a 4-minute walk and Vancouver City Center Station is 7 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 822 out of 1010 reviews" "
" "10 - Excellent 81%
Rating 8 - Good. 129 out of 1010 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 31 out of 1010 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 16 out of 1010 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 12 out of 1010 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Property was difficult to locate!! Check in location is unpleasant. Property failed the 5 star hotel rating!
Stayed 3 nights in Jan 2023

2/10 Terrible

JIAYU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service is kind of arrogant. Never admits their own mistakes. Manager Sean claimed that drinking expired teas can be good for your health. Yes, they did offer me expired tea bags in the room. They initially denied it was their fault. When I presented the package to them, they immediately shut their mouth. A dishonest and incompetent management.

2/10 Terrible

JIAYU

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is not properly cleaned. The biggest issue was that the bathroom floor has some kind of urine smells.
Stayed 1 night in Jan 2023

10/10 Excellent

Tom, DANVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller and quieter but nicer than I expected. Excellent staff and overall service. Room was better than expected with attention details like automatic drapes and central controls for lights etc.

10/10 Excellent

Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, cozy, conveniently located. I stayed here on two separate occasions. When I stepped into the hotel, it feels like I am home!
Stayed 1 night in Nov 2022

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación
Stayed 1 night in Nov 2022

10/10 Excellent

Edita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and Staff! Exceeded beyond my expectations. Will definitely visit again!

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truely a five star hotel in Vancouver. Although a large hotel it maintains an intimate feel- lobby is small, check in personalized with hot towel offered. The rooms are very well appointed and sizeable. Details in this hotel have no been over looked. Strongly recommend
Stayed 2 nights in Nov 2022

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is next level. The restaurant in the hotel is amazing! I go to Vancouver quite a bit and decided to try the Shangri-La this trip, I'll definitely be a repeat customer.

8/10 Good

Kendall

Travelled with partner