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River Rock Casino Resort

Photo gallery for River Rock Casino Resort

Front of property - evening/night
Indoor pool
Indoor pool
Indoor pool
2 Queen Beds (Hotel Tower- Sky Bridge to Casino) | Living area | 42-inch LCD TV with cable channels, TV, iPod dock

Overview of River Rock Casino Resort

River Rock Casino Resort

4.0 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
8811 River Road, Richmond, BC, V6X 3P8

Explore the area

  • Popular LocationRichmond Night Market7 min walk
  • Popular LocationRichmond Centre Mall5 min drive
  • Popular LocationVanDusen Botanical Garden9 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)19 min drive

Room options

About this area

Richmond

Located on a river, River Rock Casino Resort is in Richmond City Centre, a neighborhood in Richmond with good airport proximity. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's going on at Richmond Olympic Oval, or consider a night out at Commodore Ballroom. Guests appreciate the resort's convenience to public transportation: Bridgeport Station is just steps away.

What's nearby

  • Richmond Night Market - 7 min walk
  • Richmond Centre Mall - 5 min drive
  • Queen Elizabeth Park - 9 min drive
  • VanDusen Botanical Garden - 9 min drive
  • Vancouver General Hospital - 20 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 17 min drive
  • Vancouver Intl. Airport (YVR) - 19 min drive

Restaurants

  • Shibuyatei Japanese Restaurant - 9 min walk
  • Italian Tomato - 9 min walk
  • Shanghai Wonderful Restaurant - 10 min walk
  • Starbucks - 11 min walk
  • Tim Hortons - 13 min walk

About this property

River Rock Casino Resort

4-star resort located in Richmond City Centre
Take advantage of a casino, a marina, and a coffee shop/cafe at River Rock Casino Resort. Treat yourself to a body scrub, a body wrap, or a body treatment at Absolute Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature al fresco dining and brunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a waterslide
  • Free self parking, plus valet parking (surcharge)
  • English breakfast (surcharge), an electric car charging station, and smoke-free premises
  • Massage treatment rooms, an elevator, and tour/ticket assistance
  • Guest reviews say good things about the family-friendly amenities, helpful staff, and proximity to the airport
Room features
All 396 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (CAD 33.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 19.95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Curve Restaurant & Lounge
  • Chopsticks
  • The Rock House
  • Zios
  • Starbucks

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Refrigerator
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center (13000 square feet of space)
  • Meeting room

Outdoors

  • Marina onsite

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: CAD 19.95 per person (approximately)
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

Does River Rock Casino Resort have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at River Rock Casino Resort?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on Dec 12, 2022 start from CA $180.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Rock Casino Resort pet-friendly?

Yes, River Rock Casino Resort allows cats and dogs (limit 2 per room). There's a fee of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at River Rock Casino Resort?

Self parking is free at this property.

What time is check-in at River Rock Casino Resort?

Check-in begins at 4 PM.

What time is check-out at River Rock Casino Resort?

Check-out is at 11 AM.

Where is River Rock Casino Resort located?

Located in Richmond City Centre, this spa resort is within 1 mi (2 km) of Richmond Night Market, Aberdeen Centre, and McArthurGlen Designer Outlet. Lansdowne Centre and Main Street are also within 2 mi (3 km). Bridgeport Station is only a 2-minute walk and Aberdeen Station is 20 minutes.

Can I cancel my reservation for free at River Rock Casino Resort and receive a full refund?

Yes, River Rock Casino Resort offers free cancellation on select room rates, because flexibility matters! Please refer to River Rock Casino Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 786 out of 1710 reviews" "
" "5 - Excellent 46%
Rating 4 - Good. 497 out of 1710 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 212 out of 1710 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 133 out of 1710 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 82 out of 1710 reviews" "
" "1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Camrin
Travelled with family and small children
Liked: Property conditions & facilities
Booked one night at the River Rock to meet someone returning from vacation. First I had an issue booking through Expedia and was charged an extra $150 for a protection policy that I didn't need for a single night local booking. (Expedia refuses to refund my charges.) After I arrived and checked in I realized that the hotel also charged me for my room. In total I had $636 in charged for a $220 room on my credit card (-$100 for the incidental charge). I had to return to the front desk to have this corrected. Parking is not very convenient at this hotel. There is complimentary parking at the far end of the property with the casino guests. There was no indication that you could stop in front of the hotel lobby doors to unload luggage unless you wanted to use the valet service - ever single parking stall was blocked with traffic cone It was also difficult to find food for minors at the property. They do have a 'food court' but it is located inside the casino so kids are not allowed to enter. I had to find the menu, get food orders from the kids, then return to get take-out. This isn't easy to do if you have smaller children that can't be left alone My other complaint is that it is not very clear where or how to check in. There is no indication of which 'tower' is which and I also had no idea that each tower has its own front desk - I checked in at the wrong building Cleanliness was okay but I did find an old sock under our couch that was not ours Overall- not great for kids

4/5 Good

Umi
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the train station via down town Vancouver, Free parking, free WiFi service. Though it was little fare from the parking to the hotel room to carry out our luggages.

5/5 Excellent

CHARLENE, Mulhurst Bay
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a flight change going home....this was a great option to spending all night at an airport. Beautifully appointed room, comfy and super clean
Stayed 1 night in Dec 2022

3/5 Okay

cindy
Travelled with partner
Liked: Amenities
Arrived on a delayed flight at 3 am, with a disable spouse in wheelchair with a Walker and luggage , no one at check in for 15 min, had to have someone find person, booked here to ensure food available due to a late flight, nothing open for a snack although casino is open 24 hrs, no bellman to help with luggage, wheelchair etc, they gave us a suite in main casino tower because I refused to go across the street thru a walkway with everything I was hauling and no bellman but rooms were tired and in need of something, refused us a late checkout to 2 pm having arrived 3 am so would not book again
Stayed 1 night in Dec 2022

1/5 Terrible

Prabhnoor
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

5/5 Excellent

David
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing stay a at from buffets

5/5 Excellent

Catherine
Travelled with group
Liked: Cleanliness, staff & service
Upgrade for my birthday
Stayed 1 night in Dec 2022

5/5 Excellent

Bach
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities

5/5 Excellent

Irene
Business traveller, Travelled with partner