River Rock Casino Resort

Photo gallery for River Rock Casino Resort

Featured Image
Indoor pool
Indoor pool
Indoor pool
42-inch LCD TV with cable channels, iPod dock

Overview of River Rock Casino Resort

River Rock Casino Resort

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
8811 River Road, Richmond, BC, V6X 3P8

Explore the area

  • Popular LocationRichmond Night Market5 min walk
  • Popular LocationRichmond Centre Mall5 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)6 min drive
  • Popular LocationVanDusen Botanical Garden10 min drive

Choose dates to view prices

About this area

Richmond

Located on a river, River Rock Casino Resort is in Richmond City Centre, a neighborhood in Richmond with good airport proximity. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Kitsilano Beach. Vancouver Aquarium and TELUS World of Science are not to be missed. Guests appreciate the hotel's convenience to public transportation: Bridgeport Station is just steps away.

What's nearby

  • Richmond Night Market - 5 min walk
  • Richmond Centre Mall - 5 min drive
  • VanDusen Botanical Garden - 10 min drive
  • Vancouver General Hospital - 13 min drive
  • Queen Elizabeth Park - 13 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 16 min drive
  • Vancouver International Airport (YVR) - 6 min drive

Restaurants

  • Curve Restaurant & Lounge — 1 min walk
  • Chopsticks — 1 min walk
  • Shibuyatei Japanese Restaurant — 9 min walk
  • Italian Tomato — 9 min walk
  • Shanghai Wonderful Restaurant — 10 min walk

About this property

River Rock Casino Resort

Boardwalk Richmond hotel in Richmond City Centre, walk to Richmond Night Market
This smoke-free hotel features 3 restaurants, a marina, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a casino, an indoor pool, and a fitness center are onsite. All 396 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Guests will also find iPod docks, room service, and premium bedding. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 19.95 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Refrigerator
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Conference center (13000 square feet of space)
  • Meeting room

Outdoors

  • Marina onsite

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Renovations and closures

The following facilities or services will be unavailable from January 10 2022 to February 28 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Dogs and cats welcome
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (April 01 - April 30): CAD 17.70 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: CAD 19.95 per person (approximately)
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino Resort Hotel
River Rock Casino Resort Richmond
River Rock Casino Resort Hotel Richmond

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 641 out of 1345 reviews
5 - Excellent 48%
Rating 4 - Good. 449 out of 1345 reviews
4 - Good 33%
Rating 3 - Okay. 132 out of 1345 reviews
3 - Okay 10%
Rating 2 - Poor. 77 out of 1345 reviews
2 - Poor 6%
Rating 1 - Terrible. 46 out of 1345 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout bedroom and living room. The hotel pool has a waterside and a beautiful view. Great food options good location amazing staff and even some great spots for family photos.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , right by metro station. room was spacious, clean and a great bed.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were a hit with the kids. We wished that the gym was open but because of Covid, it’s understandable. We did dine in and the menu was limited. Free parking was a bonus. And of course the casino is a plus.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The staff was friendly and very accomodating. The kids loved riding up and down the elevators and especially, they loved the pool. All in all, the family had a wonderful time.
Stayed 2 nights in Mar 2020