Located near the beach, The Sutton Place Hotel Vancouver is in Downtown Vancouver, a walkable area in Vancouver with good shopping. Vancouver Art Gallery and Queen Elizabeth Theatre are cultural highlights, and travelers looking to shop may want to visit Robson Street and Granville Street. Vancouver Aquarium and TELUS World of Science are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's central location.
Luxury Vancouver hotel in Downtown Vancouver, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.
This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.
The spa is open select days.
Awards and affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages spoken
Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (CAD 50 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Height restrictions apply for onsite parking
Limo/town car service
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Boulevard Kitchen
Gerard Lounge
Things to do
Fitness center
Full-service spa
Indoor pool
Spa tub
Family friendly
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave (on request)
Soundproofed rooms
Conveniences
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
24-hour business center
Conference space
Meeting room
Spa
Massages
Sauna
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Self parking fee: CAD 50 per night (in/out privileges)
Pet deposit: CAD 40.00 per stay
Pet fee: CAD 40 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver
Frequently asked questions
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
As of Jun 27, 2022, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on Jul 13, 2022 start from CA $307.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay. Service animals are exempt from fees.
Self parking is available for CAD 50 per night.
Check-in is from 4:00 PM - anytime.
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Located in Downtown Vancouver, this luxury hotel is steps from Robson Square and Robson Street. Vancouver Art Gallery and Granville Street are also within 5 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.
Yes, The Sutton Place Hotel Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel Vancouver cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.4
Excellent
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I really wanted to like this property but my check-in experience was horrific. I was sent to a room that was already occupied. Then I was sent to a room that was disgusting and smelt terrible. Finally I was able to get into a room which was nice, but very dusty and appeared as though it had not been touched for a significant period of time. Was hoping to find an alternative to Hotel Vancouver, but I will never stay here again and will tell colleagues, friends and family to not stay there.
Stayed 1 night in Jun 2022
3/5 Okay
Kristina
Travelled with family and small children
Jun 23, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was freezing cold, the shower was dingy and dirty looking, the whole room looked like it needed renovating, banged up furniture, no robes in room, no spare bedding for the pull out, window seals broken so always looked like it was raining. Overpriced for what we got.
I love this hotel have stayed many times,but it looked shabby in need of a major update lobby and surroundings,room was comfortable but had to phone for housekeeping and for the breaker to be reset in the morning,this took an hour so I had no plug ins in the bathroom to get ready with,very disappointing.