Located near the beach, The Sutton Place Hotel Vancouver is in Central Vancouver, a neighborhood in Vancouver with good shopping. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's central location.
4.5-star luxury hotel near Canada Place Cruise Ship Terminal
The Sutton Place Hotel Vancouver is located close to Robson Street and Vancouver Convention Centre, and provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Vida Spa, the onsite spa. The onsite restaurant, Boulevard Kitchen, features brunch and happy hour. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
An indoor pool
Self parking (surcharge), limo/town car service, and an electric car charging station
A front-desk safe, free newspapers, and concierge services
A gift shop, a banquet hall, and a ballroom
Guest reviews give good marks for the central location and helpful staff
Room features
All 397 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free Internet and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with designer toiletries
42-inch HDTVs with cable channels
Wardrobes/closets, on-request microwaves, and free infant beds
Awards and affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Self parking on site (CAD 50 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Boulevard Kitchen
Gerard Lounge
Things to do
Full-service spa
Gym
Indoor pool
Spa tub
Family friendly
Free crib
Indoor pool
Laundry facilities
Microwave on request
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
1 square foot of conference space
24-hour business center
Meeting room
Full-service spa
Massage
Sauna
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property is undergoing renovations from October 19 2022 to June 30 2023 (completion date subject to change).
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Self parking fee: CAD 50 per night (in/out privileges)
Pet deposit: CAD 40.00 per stay
Pet fee: CAD 40 per accommodation, per stay
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver
Frequently asked questions
Does The Sutton Place Hotel Vancouver have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
How much does it cost to stay at The Sutton Place Hotel Vancouver?
As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on Apr 10, 2023 start from CA $201.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Sutton Place Hotel Vancouver pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at The Sutton Place Hotel Vancouver?
Self parking is available for CAD 50 per night.
What time is check-in at The Sutton Place Hotel Vancouver?
Check-in is from 4:00 PM - anytime.
What time is check-out at The Sutton Place Hotel Vancouver?
Check-out is at noon. Late check-out is available for a fee.
Where is The Sutton Place Hotel Vancouver located?
Located in Central Vancouver, this luxury hotel is steps from Robson Square and Robson Street. Canada Place and Canada Place Cruise Ship Terminal are also within 15 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.
Can I cancel my reservation for free at The Sutton Place Hotel Vancouver and receive a full refund?
Yes, The Sutton Place Hotel Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel Vancouver cancellation policy on our site for more details about any exclusions or requirements.
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Rating 10 - Excellent. 1343 out of 2265 reviews" "
10 - Excellent
1,343
" "10 - Excellent 59%
Rating 8 - Good. 582 out of 2265 reviews" "
8 - Good
582
" "8 - Good 26%
Rating 6 - Okay. 190 out of 2265 reviews" "
6 - Okay
190
" "6 - Okay 8%
Rating 4 - Poor. 86 out of 2265 reviews" "
4 - Poor
86
" "4 - Poor 4%
Rating 2 - Terrible. 64 out of 2265 reviews" "
2 - Terrible
64
" "2 - Terrible 3%
9.0/10
Cleanliness
8.9/10
Staff & service
8.4/10
Amenities
8.7/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Howard
Travelled with family
Mar 25, 2023
Liked: Cleanliness, staff & service
It was lovely on every level!
Howard
Stayed 1 night in Mar 2023
10/10 Excellent
Linda, Sooke
Travelled with partner
Mar 21, 2023
Liked: Cleanliness, staff & service
This hotel is in a great location near shopping, restaurants, and entertainment. Our room was spacious and comfortable.
Linda
Stayed 3 nights in Mar 2023
4/10 Poor
Alvin, Whitby
Travelled with partner
Mar 21, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelt like mould. There were mould in the bath tub area. This was not one of their refurbished rooms.
Great location! We had a nice view of the city. There were a couple occasions that the hot water in the shower wasn't really "hot". They did give the $21 to use during the stay (for VIP status) but we didn't get a chance to use it. There weren't any rooms available for the room upgrade but we were happy with the room we booked. Staff were friendly!