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The Sutton Place Hotel Vancouver

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Indoor pool
Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV, pay movies
Grand Room, 1 King Bed (Classic) | Living area | 42-inch LCD TV with cable channels, TV, pay movies

Overview of The Sutton Place Hotel Vancouver

VIP Access

The Sutton Place Hotel Vancouver

4.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
845 Burrard St, Vancouver, BC, V6Z2K6

Explore the area

  • Popular LocationVancouver Waterfront10 min walk
  • Popular LocationCanada Place12 min walk
  • Popular LocationCanada Place Cruise Ship Terminal13 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Vancouver

Located near the beach, The Sutton Place Hotel Vancouver is in Central Vancouver, a neighborhood in Vancouver with good shopping. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Robson Street - 1 min walk
  • Granville Street - 5 min walk
  • Vancouver Waterfront - 10 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 37 min drive

Restaurants

  • Notch8 Restaurant - 4 min walk
  • Boulevard Kitchen & Oyster Bar - 1 min walk
  • JOEY Burrard - 1 min walk
  • Thierry - 3 min walk
  • Shabusen Yakiniku House - 2 min walk

About this property

The Sutton Place Hotel Vancouver

4.5-star luxury hotel near Canada Place Cruise Ship Terminal
The Sutton Place Hotel Vancouver is located close to Robson Street and Vancouver Convention Centre, and provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Vida Spa, the onsite spa. The onsite restaurant, Boulevard Kitchen, features brunch and happy hour. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), limo/town car service, and an electric car charging station
  • A front-desk safe, free newspapers, and concierge services
  • A gift shop, a banquet hall, and a ballroom
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 397 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free Internet and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, on-request microwaves, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1 square foot of conference space
  • 24-hour business center
  • Meeting room

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from October 19 2022 to June 30 2023 (completion date subject to change).
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Does The Sutton Place Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Sutton Place Hotel Vancouver?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on Apr 10, 2023 start from CA $201.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sutton Place Hotel Vancouver pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Sutton Place Hotel Vancouver?

Self parking is available for CAD 50 per night.

What time is check-in at The Sutton Place Hotel Vancouver?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Sutton Place Hotel Vancouver?

Check-out is at noon. Late check-out is available for a fee.

Where is The Sutton Place Hotel Vancouver located?

Located in Central Vancouver, this luxury hotel is steps from Robson Square and Robson Street. Canada Place and Canada Place Cruise Ship Terminal are also within 15 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.

Can I cancel my reservation for free at The Sutton Place Hotel Vancouver and receive a full refund?

Yes, The Sutton Place Hotel Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel Vancouver cancellation policy on our site for more details about any exclusions or requirements.

The Sutton Place Hotel Vancouver Reviews

The Sutton Place Hotel Vancouver Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1343 out of 2265 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 582 out of 2265 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 190 out of 2265 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 86 out of 2265 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 64 out of 2265 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service
It was lovely on every level!
Stayed 1 night in Mar 2023

10/10 Excellent

Linda, Sooke

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is in a great location near shopping, restaurants, and entertainment. Our room was spacious and comfortable.
Stayed 3 nights in Mar 2023

4/10 Poor

Alvin, Whitby

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelt like mould. There were mould in the bath tub area. This was not one of their refurbished rooms.
Stayed 3 nights in Mar 2023

10/10 Excellent

Brenda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Lovely suite.
Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very Close and convenient
Stayed 1 night in Mar 2023

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We had a nice view of the city. There were a couple occasions that the hot water in the shower wasn't really "hot". They did give the $21 to use during the stay (for VIP status) but we didn't get a chance to use it. There weren't any rooms available for the room upgrade but we were happy with the room we booked. Staff were friendly!
Stayed 4 nights in Mar 2023

10/10 Excellent

Kay-Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mary M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swanky
Stayed 1 night in Mar 2023