3/5 Okay
Bianca
Travelled with family
Oct. 18, 2021
Disliked: Staff & service
Stayed 3 nights in Oct 2021
The Sutton Place Hotel - Vancouver
Photo gallery for The Sutton Place Hotel - Vancouver
Overview of The Sutton Place Hotel - Vancouver
VIP Access
The Sutton Place Hotel - Vancouver
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
845 Burrard St, Vancouver, BC, V6Z2K6
Explore the area
- Robson Street1 min walk
- Vancouver Waterfront12 min walk
- Canada Place13 min walk
- Vancouver, BC (YVR-Vancouver Intl.)18 min drive
Choose dates to view prices
About this area
Vancouver
The Sutton Place Hotel - Vancouver is located near the beach and in a walkable area with good shopping. Vancouver Art Gallery and Orpheum Theater are cultural highlights, and some of the area's landmarks include Lion's Gate Bridge and Burnaby Village Museum. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Guests appreciate the hotel's central location.
What's nearby
- Robson Street - 1 min walk
- Granville Street - 4 min walk
- St. Paul's Hospital - 5 min walk
- Vancouver Waterfront - 12 min walk
- Canada Place - 13 min walk
Getting around
- Burrard Station - 5 min walk
- Vancouver Waterfront Station - 15 min walk
- Vancouver International Airport (YVR) - 18 min drive
Restaurants
- Boulevard Kitchen — 1 min walk
- Gerard Lounge — 1 min walk
- Pacifico — 2 min walk
- Salam Bombay — 2 min walk
- Earl's — 2 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (CAD 48.00 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for onsite parking
- Limo/town car service
Food and drink
- 1 restaurant and 1 coffee shop/café
- 1 bar
Things to do
- Fitness center
- Full-service spa
- Indoor pool
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- Japanese
- Korean
- Russian
- Spanish
Business services
- Conference space
- Meeting room
Spa
- Massages
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer (on request)
- Towels
Entertainment
- 42-inch LCD TV
- Cable channels
- Pay movies
Food and drink
- Coffee/tea maker
- Microwave (on request)
- Minibar
More
- Connecting rooms available
- Desk
- Eco-friendly cleaning products provided
- In-room massage
- Iron/ironing board
- LED light bulbs
- Phone
- Recycling
- Safe
- Soundproofing
Similar properties
See similar properties
Vancouver
Central Vancouver
Air conditioned
4 star
Guest rating 4+
Free WiFi
Hotel
Business-friendly
Policies
Check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: CAD 48.00 per night (in/out privileges)
- Pet deposit: CAD 40.00 per stay
- Pet fee: CAD 40 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
We should mention
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sutton Place
Hotel Sutton Place Vancouver
The Sutton Vancouver Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Place Hotel - Vancouver Hotel
The Sutton Place Hotel - Vancouver Vancouver
The Sutton Place Hotel - Vancouver Hotel Vancouver
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.2/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Margaret
Business traveller
Oct. 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
4/5 Good
Melody, Kelowna
Travelled with partner
Oct. 18, 2021
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2021
4/5 Good
Teresa
Travelled with family
Oct. 18, 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2021
5/5 Excellent
Sonja
Travelled with group
Oct. 18, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021