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The Sutton Place Hotel Vancouver

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Exterior
Indoor pool
Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV, pay movies
Grand Room, 1 King Bed (Classic) | Living area | 42-inch LCD TV with cable channels, TV, pay movies

Overview of The Sutton Place Hotel Vancouver

VIP Access

The Sutton Place Hotel Vancouver

4.5 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
845 Burrard St, Vancouver, BC, V6Z2K6

Explore the area

  • Popular LocationVancouver Waterfront10 min walk
  • Popular LocationCanada Place12 min walk
  • Popular LocationCanada Place Cruise Ship Terminal13 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)37 min drive

Room options

About this area

Vancouver

Located near the beach, The Sutton Place Hotel Vancouver is in Downtown Vancouver, a neighborhood in Vancouver with good shopping. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking. Guests appreciate the hotel's central location.

What's nearby

  • Granville Street - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Vancouver Waterfront - 10 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 37 min drive

Restaurants

  • Pacifico Pizzeria & Ristorante - 2 min walk
  • Salam Bombay - 2 min walk
  • Guu Original Thurlow - 3 min walk
  • Cafe Artigiano - 3 min walk
  • Bellaggio Cafe - 3 min walk

About this property

The Sutton Place Hotel Vancouver

4.5-star luxury hotel near Canada Place Cruise Ship Terminal
Close to Robson Street and Vancouver Waterfront, The Sutton Place Hotel Vancouver provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Vida Spa, the onsite spa. The onsite restaurant, Boulevard Kitchen, features brunch and happy hour. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), limo/town car service, and an electric car charging station
  • Express check-out, tour/ticket assistance, and concierge services
  • A reception hall, a 24-hour front desk, and free newspapers
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 397 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free Internet and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, microwaves, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Spa

  • Massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from October 19 2022 to June 30 2023 (completion date subject to change).
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Does The Sutton Place Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Sutton Place Hotel Vancouver?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on Dec 11, 2022 start from CA $181.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sutton Place Hotel Vancouver pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Sutton Place Hotel Vancouver?

Self parking is available for CAD 50 per night.

What time is check-in at The Sutton Place Hotel Vancouver?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Sutton Place Hotel Vancouver?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Sutton Place Hotel Vancouver located?

Located in Downtown Vancouver, this luxury hotel is steps from Robson Square and Robson Street. Canada Place and Canada Place Cruise Ship Terminal are also within 15 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.

Can I cancel my reservation for free at The Sutton Place Hotel Vancouver and receive a full refund?

Yes, The Sutton Place Hotel Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel Vancouver cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1201 out of 2044 reviews" "
" "5 - Excellent 59%
Rating 4 - Good. 548 out of 2044 reviews" "
" "4 - Good 27%
Rating 3 - Okay. 173 out of 2044 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 75 out of 2044 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 47 out of 2044 reviews" "
" "1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

LeeEllen
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful building in a wonderful location. Great for walking all around downtown. The rooms are well-appointed and quiet.
Stayed 1 night in Dec 2022

5/5 Excellent

Tim and Heidi
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and kept in good condition and is kept very clean. The staff are friendly and helpful when you need them. The VIP program always makes reference to a possible room upgrade but that has yet to happen for me. In fact, when checking in, it's not even mentioned, it's like it's a big secret. If an upgrade is not available, then why not say that to your customer when they arrive. And a $31 food credit for a 4 night stay, doesn't get very far in that restaurant, that's hardly one breakfast. The hotel is in a great location and I would have no problem staying there again.

5/5 Excellent

Gabriel
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.

4/5 Good

Simon
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Classic style. Rooms a little dated
Stayed 1 night in Dec 2022

5/5 Excellent

Katrin
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2022

5/5 Excellent

Prinya
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Good service. Clean place. My room just got remodeled. Good view from the room. Nice area. Very safe and convenience.

4/5 Good

David, Toronto
Travelled with family
Liked: Staff & service, amenities
We were put in a room on one of the unrenovated floors (20th). If this is an upgrade it didn't feel like one. The carpet outside the elevators was badly in need of vacuuming. Dirt seemed to be dragged from a messy service closet we passed by on our way to/from our room. Only received the $21 credit for one day instead of two.

5/5 Excellent

Leslie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent