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Hilton Vancouver Downtown

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Primary image
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hilton Vancouver Downtown

Hilton Vancouver Downtown

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
433 Robson St, Vancouver, BC, V6B 6L9

Explore the area

  • Popular LocationCanada Place Cruise Ship Terminal15 min walk
  • Popular LocationVancouver Waterfront15 min walk
  • Popular LocationCanada Place16 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)26 min drive

Room options

About this area

Vancouver

Hilton Vancouver Downtown is located in Downtown Vancouver, a neighborhood in Vancouver, and is in the entertainment district and near the beach. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Discover the area's water adventures with kayaking and motor boating nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Guests appreciate the hotel's central location.
Visit our Vancouver travel guideOpens in a new window
Map

What's nearby

  • Granville Street - 4 min walk
  • BC Place Stadium - 6 min walk
  • Canada Place Cruise Ship Terminal - 15 min walk
  • Vancouver Waterfront - 15 min walk
  • Canada Place - 16 min walk

Getting around

  • Vancouver City Center Station - 5 min walk
  • Vancouver Waterfront Station - 12 min walk
  • Vancouver Intl. Airport (YVR) - 25 min drive

Restaurants

  • Per Se Social Corner - 2 min walk
  • Tacos & Cantina - 2 min walk
  • Homer St Cafe and Bar - 2 min walk
  • Waves Coffee House - 3 min walk
  • Nosh - 3 min walk

About this property

Hilton Vancouver Downtown

4.5-star luxury hotel refurbished in 2017 and located near Canada Place Cruise Ship Terminal
Close to Vancouver Waterfront and Robson Street, Hilton Vancouver Downtown provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The onsite international cuisine restaurant, Hendricks Resto-Lounge, features brunch and happy hour. In addition to a 24-hour health club and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an outdoor pool
  • 6 meeting rooms, tour/ticket assistance, and a computer station
  • Concierge services, outdoor furniture, and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 206 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 49-inch HDTVs with premium channels
  • Wardrobes/closets, microwaves, and electric kettles

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (CAD 39 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 18-34 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hendricks Resto-Lounge

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1307 square feet)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Renovated entire property - May 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 30 2022 to July 30 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay (maximum CAD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 18 and CAD 34 per person (approximately)
  • Covered self parking fee: CAD 34 per day (in/out privileges)
  • Covered valet parking fee: CAD 39 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay (maximum CAD 50 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Vancouver Grand Westin
Westin Grand Vancouver
Westin Hotel Vancouver Grand
Westin Vancouver Grand
Westin Grand Vancouver Hotel
Westin Grand Hotel
Westin Grand
The Westin Grand Vancouver
Hilton Vancouver Vancouver
The Westin Grand Vancouver
The Hilton Vancouver Downtown
Hilton Vancouver Downtown Hotel
Hilton Vancouver Downtown Vancouver
Hilton Vancouver Downtown Hotel Vancouver

Frequently asked questions

Does Hilton Vancouver Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM. The pool will be unavailable from July 30 2022 to July 30 2022 (dates subject to change).

How much does it cost to stay at Hilton Vancouver Downtown?

As of Sept 26, 2022, prices found for a 1-night stay for 2 adults at Hilton Vancouver Downtown on Oct 10, 2022 start from CA $230.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Vancouver Downtown pet-friendly?

Yes, this property allows dogs (limit 2 per room). There's a fee of CAD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Vancouver Downtown?

Self parking is available for CAD 34 per day. Valet parking is available for CAD 39 per day.

What time is check-in at Hilton Vancouver Downtown?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hilton Vancouver Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Vancouver Downtown located?

Located in Downtown Vancouver, this luxury hotel is within a 10-minute walk of Vancouver Central Public Library and Robson Street. Canada Place Cruise Ship Terminal and Vancouver Waterfront are also within 15 minutes. Vancouver City Center Station is 5 minutes by foot and Granville Station is 7 minutes.

Can I cancel my reservation for free at Hilton Vancouver Downtown and receive a full refund?

Yes, Hilton Vancouver Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Vancouver Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 606 out of 1002 reviews
5 - Excellent 60%
Rating 4 - Good. 272 out of 1002 reviews
4 - Good 27%
Rating 3 - Okay. 77 out of 1002 reviews
3 - Okay 8%
Rating 2 - Poor. 23 out of 1002 reviews
2 - Poor 2%
Rating 1 - Terrible. 24 out of 1002 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Kelley
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but the room was really nice. I loved the Nespresso machine in the room. Bed was super comfy. We would definitely stay here again.
Stayed 1 night in Sep 2022

4/5 Good

Stephen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are okay. Door staff is amazing. Bar staff is surly and cold. They promised breakfast at check-in and then reneged. Elevators are an absolute nightmare. Next time in Vancouver we’ll stay elsewhere.
Stayed 8 nights in Sep 2022

3/5 Okay

Lucy
Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel is near shopping. But had issue with blankets. They look clean but when closely inspected under light, the fiber stuffing inside has deteriorated and blackened. If this is mold, then this poses serious health risks.
Stayed 3 nights in Sep 2022

5/5 Excellent

Liling
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff are nice!!!
Stayed 3 nights in Sep 2022

5/5 Excellent

TERRI
Liked: Cleanliness, staff & service, property conditions & facilities
First time to stay at this hotel n it was quite enjoyable. Nice location. Comfy bed. Hot tub was a plus. So relaxing. Atmosphere was wonderful. Staff were so friendly.
Stayed 3 nights in Sep 2022

5/5 Excellent

Julie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were therefor a concert at BC place, liked that it was central.
Stayed 1 night in Sep 2022

5/5 Excellent

Dwalin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/5 Poor

Gerard
Travelled with family
Disliked: Staff & service, property conditions & facilities
Only 2 elevators in a building that needs 4. Due to Covid procedures room services only available upon request, but request never get fulfilled, toilet broke, it took 2 request to get it fixed. AC thermostat didn’t work properly so room was extremely cold, so you need to turn it off and then the room would be too warm. Other than that it was lovely.
Stayed 5 nights in Aug 2022

5/5 Excellent

Guy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Close from everything we wanted to visit. Staff very professionnel and friendly!
Stayed 2 nights in Aug 2022

5/5 Excellent

David
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, and the staff were very accommodating!
Stayed 3 nights in Aug 2022