Sanara

Photo gallery for Sanara

Primary image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Outdoor pool, sun loungers

Overview of Sanara

VIP Access

Sanara

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Km 8.2 Carretera Boca Paila, Tulum, QROO, 77790

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture6 min walk
  • Popular LocationSFER IK12 min drive
  • AirportTulum, Quintana Roo (TUY)26 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Tulum

Located in Tulum, Sanara is in the entertainment district and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 6 min walk
  • SFER IK - 12 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Akun - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • Hartwood - 2 min walk
  • Mur Mur - 2 min walk
  • The real coconut - 3 min walk
  • Cenzontle - 4 min walk
  • Safari - 9 min walk

About this property

Sanara

Beach spa retreat walking distance from Tulum Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a health club and massage/treatment rooms.
Sanara offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 110 km
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 15-25 for adults and USD 25-35 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Real Coconut

Things to do

  • Bicycle rentals
  • Designer stores
  • Health club
  • Kayaking
  • Outdoor pool
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

More

  • Beach towels
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • MP3 dock

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 25 and USD 35 for children (approximately)
  • Airport shuttle fee: USD 215 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 50.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanara Hotel Tulum
Sanara Hotel
Sanara Tulum
Sanara
Sanara Hotel
Sanara Tulum
Sanara Hotel Tulum

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 71 out of 94 reviews
5 - Excellent 76%
Rating 4 - Good. 11 out of 94 reviews
4 - Good 12%
Rating 3 - Okay. 7 out of 94 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 94 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 94 reviews
1 - Terrible 4%

4.8/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just got home from visiting paradise…Sanara!!! Everything about Sanara was perfecto!! The customer service was top notch. Everyone was interested in making sure we were having a great vacation. The room accommodations were beautiful and exterior/jungle area was aesthetically just perfect!! The yoga classes offered were great!! The beach was stunning and the staff worked so hard on removing the seaweed!! We had zero issues swimming in the sea!! Everything about Sanara is incredibly well thought out and as a result helps in giving you what you need in your vacation!!!
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 5 nights in Mar 2022

1/5 Terrible

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
very disappointed overall. will never go back
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant, making it the perfect place to stay if you want the Tulum "fun" vibes, but need peace at times.
Stayed 3 nights in Dec 2021

4/5 Good

Stayed 3 nights in Nov 2021