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Finest Playa Mujeres by The Excellence Collection All inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
10 outdoor pools, pool umbrellas, sun loungers

Overview of Finest Playa Mujeres by The Excellence Collection All inclusive

VIP Access

Finest Playa Mujeres by The Excellence Collection All inclusive

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationTortuga Beach30 min drive
  • Popular LocationCancun Interactive Aquarium38 min drive
  • Popular LocationLa Isla Shopping Mall39 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

About this area

Punta Sam

Located in Punta Sam, Finest Playa Mujeres by The Excellence Collection All inclusive is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Garrafon Natural Reef Park and Dolphin Discovery. Traveling with kids? Consider Cancun Interactive Aquarium, or check out an event or a game at Fernando Toro Valenzuela Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ziplining and ecotours nearby.
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Map

What's nearby

  • Mujeres Beach - 1 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Tortuga Beach - 30 min drive
  • Cancun Interactive Aquarium - 38 min drive
  • La Isla Shopping Mall - 39 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Lizo — 1 min walk
  • Shoji — 1 min walk

About this property

Finest Playa Mujeres by The Excellence Collection All inclusive

5-star property with pools, private beach, full-service spa
Catch some rays on Finest Playa Mujeres by The Excellence Collection All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 450 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop beds, and sitting areas.
Finest Playa Mujeres by The Excellence Collection All inclusive offers 450 accommodations with indoor private spa tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 12 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 10 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Wine tasting room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (17000 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Separate sitting area
  • Slippers

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5 star
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All-Inclusive Resort
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Guest rating 4.5+
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Family-friendly
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All-inclusive plan available
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Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers health screenings for COVID-19 on site for a surcharge. Fees are waived for bookings of 3 nights or more through August 31, 2021 (restrictions apply). Guests should contact the front desk upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1120 out of 1473 reviews
5 - Excellent 76%
Rating 4 - Good. 214 out of 1473 reviews
4 - Good 15%
Rating 3 - Okay. 66 out of 1473 reviews
3 - Okay 4%
Rating 2 - Poor. 29 out of 1473 reviews
2 - Poor 2%
Rating 1 - Terrible. 44 out of 1473 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over all the hotel was ok but the beach side service in the club section was not accommodating and didn’t feel like you were being taken care of as expected! Also since I had few issues during my stay there when I was checking out I was told by the club front desk customer service personnel that the manager on duty would like to speak with me before I leave and I told them that would be fine and the manager would meet me at the hotel front lobby and not the club lobby where I was checking out and I said that’s fine and I went to the front lobby after I checked out and waited but the manager never showed up and after waiting for about 15-20 minutes my ride to the airport had arrived and I had to leave the hotel! So the customer service at the club level and manager was very poor!
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff-friendly hotel, comfortable & clean room, great for a family trip!
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, needed some up keep in the rooms but not so much it was off putting. Food is fantastic in the a la cart restaurants but room so was not very good though.
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and the room exceeded my expectations. The shows at the resort were fun, we enjoyed the activities they had throughout the day, and the food was amazing. Special shout out to Manuel at Duke’s Restaurant and Dimetrio at the bar in the main building, amazing service from both. Ask Dimetrio for the “Sarrahs Vacation” drink and tell him Adam sent you. Highly recommend!!!
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. What sets it above the rest is the great food and service from people who take pride being there.
Stayed 6 nights in Jul 2021