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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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Exterior
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
10 outdoor pools, pool umbrellas, sun loungers

Overview of Finest Playa Mujeres by The Excellence Collection - All Inclusive

VIP Access

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

9.0/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach1 min walk
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPlaya Mujeres Golf Club6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Punta Sam

Finest Playa Mujeres by The Excellence Collection - All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and on a private beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Extreme Adventure and Gotchak Paint Ball Extreme. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and ziplining nearby.
Visit our Punta Sam travel guideOpens in a new window
Map

What's nearby

  • Mujeres Beach - 1 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 6 min drive
  • El Meco Archaeological Site - 8 min drive
  • Norte Beach - 82 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5-star luxury property located in Playa Mujeres
Consider a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive and take advantage of free full breakfast, an adjacent golf course, and free water park access. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, Ayurvedic treatments, or a manicure/pedicure at One Spa, the onsite spa. Be sure to enjoy a meal at any of the 12 onsite restaurants, which feature Mexican cuisine and al fresco dining. The gym offers yoga classes and Pilates classes; other things to do include snorkeling, scuba diving, and motor boating. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 10 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Free bicycle rentals, an outdoor tennis court, and extended parking
  • A 24-hour front desk, a porter/bellhop, and concierge services
  • Guest reviews say great things about the location
Room features
All 450 rooms boast comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like free international calls and premium bedding. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and LED light bulbs

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast
  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (17,000 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Punta Sam
Punta Sam
Playa Mujeres
Playa Mujeres
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
5 star
5 star
Air conditioned
Air conditioned
All-inclusive resort
All-inclusive resort

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Feb 12, 2023 start from CA $668.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.

Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within a 15-minute walk of Mujeres Beach and Punta Sam Beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are also within 2 mi (3 km).

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 729 out of 1020 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 147 out of 1020 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 67 out of 1020 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 35 out of 1020 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 42 out of 1020 reviews" "
" "2 - Terrible 4%

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was the cleanest resort I have stayed at Staff were so hardworking and always with a smile The stay was so stress free-no wrist bands or haggling over pool towels Food was delicious and the presentations of meals very appetizing Our room was cleaned several times a day to keep it fresh The security at the resort was top notch, we felt so safe and relaxed!
Stayed 4 nights in Jan 2023

10/10 Excellent

LaTasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property.....everything was so nice. The property was so clean
Stayed 3 nights in Jan 2023

2/10 Terrible

Itamar

Liked: Amenities
We lost the engagement ring and another item and the last moment we realize that so we stayed like half an hour extra to look for it and the manager still did not understand it and charge us overtime for half an hour

10/10 Excellent

Yiyi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staffs are very friendly and professional, we live in excellence club area, but still when walked around the property, there’s children everywhere, even the live band becomes kids party.

8/10 Good

Lor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the entire theme of this place. The staffs were super helpful and friendly.

8/10 Good

laurens, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the privacy of my room. I was a bit disappointed with the refreshment of water. I requested 2 bottles from room service. They never arrived.

2/10 Terrible

Teresa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible visit to this resort, We were there less than 24 hrs and only had eaten 2 meals there when my daughter got terribly sick with food poisoning from the resort restaurant. We ended up spending a day in a Cancun hospital for treatment and decided to return home early for safety if she were to require any additional medical treatment. We were only there a Sunday evening to Wednesday afternoon. On the flight home with a sick daughter I also ended up sick from eating at this resort. Horrible for a so called upper scale resort. Will never go back here. They did not even offer to reimburse any part of our prepaid 7 night stay even though we had to leave after 3 nights due to their poor food preparations causing two members of a family of 3 to get sick. I wonder how many other hotel guests also were sick in their rooms! They didn't even offer to cover a shuttle to the airport out of curtesy, very poor customer service. This resort is also fairly isolated and not terribly family friendly, boring pools for kids/teens and not a relaxed atmosphere at all. Go somewhere else.

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An amazing property with amazing staff. A must visit!

10/10 Excellent

Ashley G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this for an foodie looking for an all-inclusive. This property was the best food I’ve had at an all-inclusive. There were so many great a la carte options that I only ate at the buffet twice, once for breakfast and once for lunch. I went solo but the resort was mostly couples, families, and groups.

10/10 Excellent

Vitali, Mamaroneck

Travelled with family