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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
10 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.6/5 Wonderful
1,660 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Map

Explore the area

Popular LocationMujeres Beach8 min walk
Popular LocationPlaya Mujeres Golf Club6 min drive
Popular LocationNorte Beach8 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Choose dates to view prices

  • Junior Suite (Spa or pool view)

    4.5/5 guest room rating

    Room amenities

    • 771 sq ft
    • Sleeps 4
    More detailsJunior Suite (Spa or pool view)
  • Pool Junior Swim-Up Suite

    4.6/5 guest room rating

    Room amenities

    • 943 sq ft
    • Sleeps 4
    More detailsPool Junior Swim-Up Suite
  • Junior Suite with Private Pool

    4.7/5 guest room rating

    Room amenities

    • 1543 sq ft
    • Sleeps 4
    More detailsJunior Suite with Private Pool
  • Family Suite

    Room amenities

    • 947 sq ft
    • Sleeps 5
    More detailsFamily Suite
  • Family Suite, Private Pool

    Room amenities

    • 1701 sq ft
    • Sleeps 5
    More detailsFamily Suite, Private Pool
  • Two-story rooftop terrace suite with plunge pool

    4.9/5 guest room rating

    Room amenities

    • 1600 sq ft
    • Sleeps 4
    More detailsTwo-story rooftop terrace suite with plunge pool
  • Finest Club Junior Suite Ocean View

    4.3/5 guest room rating

    Room amenities

    • 775 sq ft
    • Ocean view
    • Sleeps 4
    More detailsFinest Club Junior Suite Ocean View
  • Finest Club Pool Junior Swim-Up Suite

    4.5/5 guest room rating

    Room amenities

    • 800 sq ft
    • Beach view
    • Sleeps 4
    More detailsFinest Club Pool Junior Swim-Up Suite
  • Finest Club Family Suite

    Room amenities

    • 947 sq ft
    • Ocean view
    • Sleeps 5
    More detailsFinest Club Family Suite
  • Finest Club Two-Story Suite with Plunge Pool

    4.8/5 guest room rating

    Room amenities

    • 1543 sq ft
    • Ocean view
    • Sleeps 4
    More detailsFinest Club Two-Story Suite with Plunge Pool
  • Excellence Club Junior Suite Ocean View

    4.8/5 guest room rating

    Room amenities

    • 775 sq ft
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Junior Suite Ocean View
  • Excellence Club Pool Junior Swim-up Suite

    4.7/5 guest room rating

    Room amenities

    • 775 sq ft
    • Beach view
    • Sleeps 2
    More detailsExcellence Club Pool Junior Swim-up Suite
  • Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool

    4.8/5 guest room rating

    Room amenities

    • 1600 sq ft
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Two-Story Rooftop Terrace Suite Plunge Pool
  • Finest Club Junior Suite Pool View

    Room amenities

    • 775 sq ft
    • Sleeps 4
    More detailsFinest Club Junior Suite Pool View
  • Excellence Club Junior Suite Pool View

    Room amenities

    • 755 sq ft
    • Sleeps 2
    More detailsExcellence Club Junior Suite Pool View

About this area

Playa Mujeres

Located in Playa Mujeres, Finest Playa Mujeres by The Excellence Collection All inclusive is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Fernando Toro Valenzuela Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with ziplining and ecotours nearby.

Visit our Playa Mujeres travel guide
Map
Popular Location

What's nearby

  • Mujeres Beach - 8 min walk
  • Playa Mujeres Golf Club - 6 min drive
  • Costa Occidental de Isla Mujeres National Park - 7 min drive
  • Norte Beach - 8 min drive
  • Dolphin Discovery - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Lizo / Dress Code — 1 min walk
  • Shoji / Dress Code — 1 min walk

About this property

Finest Playa Mujeres by The Excellence Collection All inclusive

5-star property with pools, private beach and full-service spa
Catch some rays on Finest Playa Mujeres by The Excellence Collection All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants. All 450 rooms boast indoor private hot tubs and jetted bathtubs, plus complimentary wireless Internet access and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop and separate sitting areas.
Finest Playa Mujeres by The Excellence Collection All inclusive offers 450 forms of accommodation with indoor private hot tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Playa Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Cycling
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Extended parking

Food and drink

Free full breakfast available daily 7:00 AM–11:00 AM
All buffet and à la carte meals, snacks and beverages included
12 restaurants and 1 coffee shop/cafe
2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in a common area

Things to do

10 outdoor pools
Aerobics classes
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness centre
Free bike hire
Free water park access
Full-service spa
Golf driving range
Kayaking
Motor-boating
Motorised watercraft
Outdoor tennis court
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Hot tub
Steam room
Tennis
Volleyball
Wine-tasting room
Yoga classes

Family friendly

10 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
Free water park access
Playground
Snack bar/deli

Conveniences

ATM/banking services
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Computer station
Conference centre (17000 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Rooftop terrace

Spa

19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Hot tub
Steam room
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

46-inch LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (some items)

Outdoor space

Furnished balcony or patio

More

Connecting rooms available
Desk
Free international calls
Laptop-compatible safe
LED light bulbs
Phone
Private indoor hot tub
Separate sitting area
Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Individually wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Playa Mujeres Excellence Group
Finest Excellence Group

Frequently asked questions

Can I cancel my reservation for free at Finest Playa Mujeres by The Excellence Collection All inclusive and receive a full refund?
Yes, Finest Playa Mujeres by The Excellence Collection All inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Finest Playa Mujeres by The Excellence Collection All inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection All inclusive?
As of Jul 5, 2020, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection All inclusive on Aug 1, 2020 start from CA $545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Finest Playa Mujeres by The Excellence Collection All inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Finest Playa Mujeres by The Excellence Collection All inclusive?
Checkout is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, cycling, football and more.
Where is Finest Playa Mujeres by The Excellence Collection All inclusive located?
Located in Playa Mujeres, this beachfront resort is next to a golf course and within 1 mi (2 km) of Punta Sam Ferry Terminal and Mujeres Beach. Playa Mujeres Golf Club is 1.5 mi (2.4 km) away.

Guest reviews

Overall score and ratings for Finest Playa Mujeres by The Excellence Collection All inclusive

4.6
Wonderful
5 - Excellent
1,261
4 - Good
249
3 - Okay
70
2 - Mediocre
30
1 - Poor
50
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The kids club zone was awesome. My girls are 8 and 10 they made amazing crafts, got nails done hair done, played games made cool shirts and the list went on. The food is great and great bar tenders

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire experience was even more than we had hoped. The staff was so friendly and polite. The food was excellent, the grounds were beautiful, the reception was welcoming, they were quick to serve. Loved it abd will go back. We had to cut our trip short because of the Covid-19 and thst was sad. Until next time.

Stayed 13 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked Cleanliness and service. I didn’t like my room had a little musty and damp smell.

Stayed 4 nights in Mar 2020

2/5

  • Liked: Staff & service, amenities, property conditions & facilities

Must control mosquito my family members got bite very bad . We order private poor room but that sofa bed have king bed have flea. Our bady got so many red spots

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For those seeking a family friendly all inclusive resort with top notch quality facilities and beautiful beach, this is a great destination. Just beware that there are a lot of families with small kids. If you want more of an adult resort, go elsewhere. I was there with my 16 year old daughter and we enjoyed ourselves and the amenities.

Stayed 4 nights in Mar 2020