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Wyndham Alltra Cancun All Inclusive Resort

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Wyndham Alltra Cancun All Inclusive Resort

Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach1 min walk
  • Popular LocationLa Isla Shopping Mall17 min walk
  • Popular LocationTequila Museum19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Room options

About this area

Cancun

Wyndham Alltra Cancun All Inclusive Resort is located in Zona Hotelera, a neighborhood in Cancun, and is near theme parks and on the beach. El Rey Ruins and El Meco Archaeological Site are local landmarks, and some of the area's activities can be experienced at Cancun Golf Club at Pok Ta Pok and Puerto Cancun Golf Course. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Chac Mool Beach - 1 min walk
  • La Isla Shopping Mall - 17 min walk
  • Tequila Museum - 19 min walk
  • Yamil Lu'um Archaeological Zone - 7 min drive
  • Cancun Golf Club at Pok Ta Pok - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Limoncello - 3 min walk
  • Pelicanos - 3 min walk
  • Lorenzillo's - 4 min walk
  • Maria Marie - 4 min walk
  • Asiana - 4 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

4-star all-inclusive property revitalized in 2018 and located in the heart of Zona Hotelera
Close to La Isla Shopping Mall, Wyndham Alltra Cancun All Inclusive Resort provides free water park access, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a white sand beach, beach cabanas, and sun loungers. Indulge in a sports massage, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature ocean views and more. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Luggage storage, concierge services, and an elevator
  • Tour/ticket assistance, a front desk safe, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Wyndham Alltra Cancun All Inclusive Resort feature comforts such as premium bedding and air conditioning, as well as amenities like free stocked minibars and free WiFi. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch plasma TVs with cable channels
  • Balconies or patios, wardrobes/closets, and recycling

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Casa de Rosa
  • Viaggio
  • Ventanas
  • Azul
  • At Sunset

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (5726 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property - September 2018
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Wyndham Alltra Cancun All Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Wyndham Alltra Cancun All Inclusive Resort?

As of Sept 29, 2022, prices found for a 1-night stay for 2 adults at Wyndham Alltra Cancun All Inclusive Resort on Oct 12, 2022 start from CA $328.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Cancun All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Alltra Cancun All Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Wyndham Alltra Cancun All Inclusive Resort?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Wyndham Alltra Cancun All Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Wyndham Alltra Cancun All Inclusive Resort?

Yes, the property is all-inclusive.

Where is Wyndham Alltra Cancun All Inclusive Resort located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Chac Mool Beach and La Isla Shopping Mall. Forum Beach and Marlin Beach are also within 1 mi (2 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 2203 out of 3423 reviews
5 - Excellent 64%
Rating 4 - Good. 749 out of 3423 reviews
4 - Good 22%
Rating 3 - Okay. 248 out of 3423 reviews
3 - Okay 7%
Rating 2 - Poor. 116 out of 3423 reviews
2 - Poor 3%
Rating 1 - Terrible. 107 out of 3423 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Jose
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a great stay. The only down side is that if you get hungry at the middle of the night there’s no room service the restaurants and buffet stop serving at 10:30pm
Stayed 3 nights in Sep 2022

4/5 Good

Christian Ariel
Travelled with family and small children
Liked: Cleanliness, staff & service
Employees are awesome, friendly, and professional. The pools especially the ones in the back of the hotel for kids need to be replastered especially the trim or edge that are around the pool, they scratched my back with the sharp corners. I was here 3 years ago and they are in noticeable need of some care. The food outdoors was not very good, the hamburgers needed salt and tasted weird as-well as the hotdogs. My shuttle driver was waiting for me and it took me 35-40 minutes to checkout. There was only one employee working checkout with about 5 families in line and 4 employees working registration. You need at least 2! The pm shows were very entertaining for my family. I also felt a bit harassed by some employees at the lobby that kept trying to get me and my wife to go to a breakfast/ presentation for future hotel chain membership type. I listened and politely said I wasn’t interested but was approached every morning of our 1 week stay, I even walked around them to avoid being stopped by them the last few days. All in all I like the hotel and service but would like the kids pools worked on, I come here because of the children facilities for my kids entertainment but was not that happy about its conditions. I will come again one more time but will probably go elsewhere if the pools are not repairs to great conditions.
Stayed 6 nights in Sep 2022

5/5 Excellent

Sanja
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was so incredibly friendly. Buffet was amazing. Beach was sooo nice! This is a fairly small resort in comparison to some others but has a good amount of restaurants. The entertainment was fun, but there wasn’t an abundance which was fine with us. A little ice cream place next to the spa was such a fun place to visit! Our biggest issue was that alcohol was not served until 11am on the entire resort! Grab a bottle of something at the duty free shop on your way in for drinks in the morning! Otherwise this was great for the money we spent.
Stayed 4 nights in Sep 2022

5/5 Excellent

Aziza
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited this resort with my husband and we absolutely loved everything about it. The staffing was so welcoming and kind. Everything was so easy and given that it was our first time visiting Cancun, the resort made it easy to plan activities and excursions. Food was amazing and we loved all the different options. Definitely plan on returning! 10/10 recommend.
Stayed 3 nights in Sep 2022

4/5 Good

DAVID
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food is needed to be improved ! beef of Asul,Mexico ,buffet restaurants is not juicy and tender.
Stayed 5 nights in Sep 2022

2/5 Poor

Alberto
Travelled with family
La comida es mala no tienen variedad y pocos mariscos
Stayed 3 nights in Sep 2022

5/5 Excellent

Janelle
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will go back
Stayed 3 nights in Sep 2022

5/5 Excellent

Mario R
Travelled with group