Located in Tulum, Orchid House Tulum is near a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Gran Cenote and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended.
Located close to Playa Paraiso and Tulum National Park, Orchid House Tulum provides an airport shuttle, a beach bar, and a poolside bar. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also find perks like:
Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
Tour/ticket assistance and concierge services
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Orchid House Tulum offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
Rainfall showers and shampoo
Wardrobes/closets, blenders, and freezers
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking within 10 feet
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 7:30 AM–11:30 AM for a fee: USD 15 for adults and USD 25 for children
A bar/lounge
A beach bar
A poolside bar
A restaurant
Snack bar/deli
Things to do
Pool
Spa tub
Family friendly
Snack bar/deli
Conveniences
Guidebooks
Limited-hour front desk
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Outdoors
Direct access to a private beach
Garden
Picnic area
Terrace
Spa
Deep-tissue massages
Hot stone massages
Prenatal massages
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 25 for children
Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Orchid House Tulum Hotel
Orchid House Tulum Hotel
Orchid House Tulum Tulum
Orchid House Tulum Hotel Tulum
Frequently asked questions
Is Orchid House Tulum pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Orchid House Tulum?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Orchid House Tulum on Jun 28, 2023 start from CA $142.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Orchid House Tulum?
Limited spots are available. There is free parking nearby.
What time is check-in at Orchid House Tulum?
Check-in is from 3:00 PM - anytime.
What time is check-out at Orchid House Tulum?
Check-out is at noon.
Does Orchid House Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.
Where is Orchid House Tulum located?
Situated in Tulum, this hotel is 0.8 mi (1.3 km) from Tulum National Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay at the Orchid House was top notch. The Swim up bar and restaurant are a 5-star experience. The property is absolutely stunning. The concierge service was responsive and helpful. You can’t go wrong staying at this location.
Very relaxing environment. Felt like it was raining every day when I woke up because of the waterfall in the downstairs pool. Very friendly staff. Close to all we needed.
The experience of stepping into the hotel was like walking into a jungle, but with all of the comforts of home. Every space was thoughtfully crafted, the staff were very kind and helpful, and our stay was perfectly relaxing.
Andrea
Stayed 2 nights in Feb 2023
8/10 Good
Johnny
Travelled with partner
Dec 15, 2022
Liked: Staff & service, amenities
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
I booked 1 room at Orchid beach house and a different room by accident at orchid house. The property managers were not willing to work with my family and I to have both rooms in one place and the rooms are not refundable. Rooms were a bit small. Staff was nice. No breakfast included and food was overpriced.