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Orchid House Tulum

Photo gallery for Orchid House Tulum

Featured Image
Pool
Pool
Terrace/Patio
Terrace/Patio

Overview of Orchid House Tulum

Orchid House Tulum

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park15 min walk
  • Popular LocationSFER IK7 min drive
  • Popular LocationLas Palmas Public Beach7 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Orchid House Tulum is near a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Don't miss out on a visit to Tulum Monkey Sanctuary.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Tulum National Park - 15 min walk
  • SFER IK - 7 min drive
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • Chacabar — 9 min walk
  • El Gourmet — 18 min walk
  • La Parrillada — 18 min walk
  • Batey — 18 min walk
  • La Bistro — 18 min walk

About this property

Orchid House Tulum

3.5-star hotel near Tulum National Park
A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite. All 10 rooms offer thoughtful touches like espresso makers and bathrobes, as well as comforts such as pillowtop beds and down comforters. Free WiFi and Netflix are standard, as are Smart TVs with digital channels.
Orchid House Tulum offers 10 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Free offsite parking within 10 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: USD 15 for adults and USD 25 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Spa services
  • Spa tub

Family friendly

  • Snack bar/deli

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Netflix

Food and drink

  • Espresso maker
  • Minibar

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Safe
  • Window screens

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Air conditioned
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum Hotel
Orchid House Tulum Tulum
Orchid House Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 35 out of 47 reviews
5 - Excellent 74%
Rating 4 - Good. 4 out of 47 reviews
4 - Good 9%
Rating 3 - Okay. 2 out of 47 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 47 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 47 reviews
1 - Terrible 9%

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property especially how close it was to downtown Tulum and the beach. The staff were very nice and friendly with everything. Property was clean, quiet, had amazing food and drinks. I don’t think I find anything that I didn’t like when I was there.
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

5/5 Excellent

Stayed 5 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 5 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing secret gem in Tulum
We had the loveliest stay in Orchid House for a long weekend in Tulum. The hotel was incredible- it's a tucked away, hidden secret garden in a quiet residential area. The design was beautiful, with great little details around every corner. We had the Jungle Suite, which was perfectly spacious enough for a couple, with the added bonus of the private plunge pool on the balcony. Everything was spotlessly clean during our stay; the staff was very responsive and helpful when we needed anything. Tulum has many amazing restaurants, but the food at Orchid House was also excellent! It's a great option for a lunch by the pool or a quiet dinner one night. There are a couple of great food options nearby in Aldea Zama (we ate at Bejuco and Safari) that are easily accessible either by walking or on bike. The location of the hotel is a nice middle point between the beach and town. The jealous side of me doesn't want this hotel to be discovered and totally overrun, but at the same time, I can't speak highly enough of our experience!! I very much recommend Orchid House!
Stayed 4 nights in May 2021