Title: Motto by Hilton Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=78771341&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Motto by Hilton Tulum ## Photo gallery for Motto by Hilton Tulum ![2 outdoor pools, free cabanas, pool umbrellas - Motto by Hilton Tulum (Tulum)](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b67aa62a-7a3a-4d91-a14a-55d1e4feae07-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Motto by Hilton Tulum (Tulum)](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/e77f6891.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Motto by Hilton Tulum (Tulum)](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/660d7f1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Motto by Hilton Tulum (Tulum)](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/d476146d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a rooftop terrace, an art gallery on site, and a shopping mall on site. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to spa services, such as a massage, a body treatment, or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Pet friendly - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Garden view Courtyard view Refrigerator Showing 18 of 18 rooms ### View all photos for Room, 1 Queen Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/886494e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 8.8 Excellent 12 reviews - Garden view - 162 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/9874b686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen, Mobility/Hearing Accessible 3X3 Shower 10.0 Exceptional 1 review - Garden view - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Flex Room with 1 Queen Wall Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/7508fe5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Flex Room with 1 Queen Wall Bed - Garden view - 162 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for 1 Queen bed Rooftop Level ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/57fbb69f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen bed Rooftop Level 8.8 Excellent 8 reviews - Garden view - 162 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/87319097.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Flex Room, 1 Queen Wall Bed, Rooftop Level 8.0 Very good 1 review - Garden view - 162 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW ![1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/5c390fe0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW - Garden view - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Bunk beds - 1 Twin bed over 1 Queen bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/0997353b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk beds - 1 Twin bed over 1 Queen bed 10.0 Exceptional 2 reviews - Garden view - 162 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bunk Bed and 1 Queen Bed ### View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level ![Garden view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49a9aac5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk beds - 1 Twin over 1 Queen, Rooftop Level 10.0 Exceptional 1 review - Garden view - 162 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bunk Bed and 1 Queen Bed ### View all photos for Junior Suite (1 Queen bed) ![55-inch flat-screen TV with cable channels](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/07fd7d6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (1 Queen bed) 10.0 Exceptional 1 review - 323 sq ft - 2 bedrooms - Sleeps 3 - 2 Queen Beds ### View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/91ab3f47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed) 8.0 Very good 1 review - Garden view - 323 sq ft - Sleeps 4 - 1 Twin Bunk Bed and 1 Queen Bed ### View all photos for Accessible Queen Room Rooftop Level ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/303fa65a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Queen Room Rooftop Level - Sleeps 2 ### Queen Room - Sleeps 2 ### 1 Queen Bed Roof Top Level - Sleeps 2 ### 1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower - Sleeps 2 ### Flex Room 1 Queen Wall Bed Roof Top Level - Sleeps 2 ### Flex Room With 1 Queen Wall Bed - Sleeps 2 ### Junior Queen Suite - Sleeps 3 ### 2 Room Family Suite-2 Queen Beds 1 Twin Bed - Sleeps 4 ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 15 reviews CA $100 CA $125 total includes taxes & fees May 2 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) ## About the area Located near the beach, Motto by Hilton Tulum is in Zama neighborhood and is connected to a shopping center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Jaguar Park and Las Palmas Public Beach. Hunab Lifestyle Center and Tulum Mayan Ruins are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20370%2C-87.44990&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XlamdwgTk-OLqd-8_m92lTSo-XU=) Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760 ### What's nearby - ![Jaguar Park](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 1 min walk \- 0.1 km - ![Tulum National Park](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 3 min drive \- 2.9 km - Hunab Lifestyle Center 1 min walk \- 0.0 km - Dos Aguas Park 3 min drive \- 1.8 km - Hospital de Tulum 5 min drive \- 2.5 km ### Getting around - Cancun Intl. Airport (CUN) 91 min drive ### Restaurants - Coco Cafe 12 min walk - Jasmine 11 min walk - Panza Tulum 5 min walk - Olio 17 min walk - Carl's Jr. 2 min walk ## About this property ### Motto by Hilton Tulum Luxury hotel near Jaguar Park Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a rooftop terrace, an art gallery on site, and a shopping mall on site. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to spa services, such as a massage, a body treatment, or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden. Other perks include: - 2 outdoor pools along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), free bicycle rentals, and a 24-hour front desk - Concierge services, a nature reserve, and an elevator - Guest reviews say great things about the helpful staff Room features All 115 individually furnished rooms have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Other conveniences in all rooms include: - Rainfall showers, eco-friendly toiletries, and hair dryers - 55-inch flat-screen TVs with premium channels - Mini fridges, free infant beds, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 95 reviews CA $78 CA $99 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 696 reviews CA $60 CA $80 total includes taxes & fees Apr 14 - 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Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,004 reviews CA $117 CA $146 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 956 reviews CA $43 CA $64 total includes taxes & fees Apr 20 - Apr 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/114000000/113620000/113620000/113619915/99c1cbf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Tulum Tulum - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 45 reviews CA $203 CA $250 total includes taxes & fees Apr 15 - 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Pool - Kitchen - Washer - Dryer 8.8 Excellent 245 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=78771341,107788093,58187077,61573622,100160746) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, covered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children - 2 coffee shops/cafes - 3 bars/lounges - 4 restaurants - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Alma Verde - Bistro Coba - Campanella - Hunab Rooftop - Jungle Bar ### Things to do - 2 outdoor pools - Art gallery - Designer stores - Fitness classes - Free bicycle rentals - Gym - Outdoor pool (guest access) - Shopping mall - TV in common areas ### Family friendly - 2 outdoor pools - In-room crib - Laundry facilities - Mini-fridge - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Free pool cabanas - Garden - In a nature reserve - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Deep-tissue massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Area rugs in public areas - Assistive listening devices - Braille/raised signage - Elevator (59 inch wide door) - Front entrance ramp - Smooth flooring in public areas - Tile flooring in public areas - Tile flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Built in 2022 - Communal living room - Local artist showcase - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - Mini-fridge - Restaurant dining guides ### More - Air conditioning - Bulk dispensers for toiletries - Connecting rooms available - Desk - Eco-friendly toiletries - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 55 per pet, per day, plus a deposit of USD 300 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 23.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children - Pet deposit: USD 300 per stay - Pet fee: USD 55 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Motto By Tulum Mexico Motto by Hilton Tulum Hotel Motto by Hilton Tulum Tulum Motto by Hilton Tulum Hotel Tulum ## Frequently asked questions ### Does Motto by Hilton Tulum have a pool? ### How much does it cost to stay at Motto by Hilton Tulum? ### Is Motto by Hilton Tulum pet-friendly? ### How much is parking? ### What time is check-in at Motto by Hilton Tulum? ### What time is check-out at Motto by Hilton Tulum? ### Where is Motto by Hilton Tulum located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Motto by Hilton Tulum Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 209 8 - Good 80 6 - Okay 29 4 - Poor 20 2 - Terrible 20 ## Reviews Verified ### 10/10 Excellent #### Rhonda Feb 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Second stay here and will return. I love the location, cleanliness, walkability, rooftop pool, staff, and bikes. complimentary ##### Rhonda Stayed 4 nights in Feb 2026 Verified ### 6/10 Okay #### Anirudh Jan 6, 2026 good stay ##### Anirudh Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Lennea Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Price was right! Breakfast included was delicious restaurant style breakfast not your typical breakfast buffet ##### Lennea Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### Erica Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The photos were exactly like the property, conveniently located too! ##### Erica Stayed 3 nights in Nov 2025 Verified ### 4/10 Poor #### Richard Mar 23, 2026 Liked: Cleanliness, staff & service Disliked: Amenities Beautiful decor in the lobby area- however: Our room was smaller than a dorm room with a shotty Murphy bed as hard as a rock. The pool was ice cold with a view of unfinished abandon building. Breakfast and service was good. Hotel charges a “destination fee” which adds significantly to your room stay cost and it’s just pure profit and false advertising that it’s not disclosed when you book but just added on when you check in. Not a value and would never stay again. Location is ok. ##### Richard Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### karmei Jan 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best layout for an active trip, the top floor rooms have access to pool bar and awesome gym . Rooms near to the doors are abit noisy from the bar there sometimes so get rooms slightly further away but on the top floor . ##### karmei Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Carolina Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities The kindness of the staff ##### Carolina Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Marian Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Spotless room. Gym is fantastic! Offers for credit dollars are good. Shower and bathroom toiletries are very good! The only suggestion we have is to m put a small dresser or shelves in the room for our clothes. ##### Marian Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Tessa Nov 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, had all that I needed. Staff was friendly and helpful ##### Tessa Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Bishop Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel, especially the natural sitting area right outside the entrance. Eateries were right there and I enjoyed the best croissants and gelato from Campanella that was by the sitting area. ##### Bishop Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Claudia Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool area is fantastic. ##### Claudia Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Victor J Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Let’s start with “it is a micro hotel” meaning that rooms are way smaller than average… Nevertheless, the staff will do anything to accommodate you. Rooms and facilities are extremely clean and staff are one of the best I’ve experienced in many trips. Servers are top notch, especial marks and praises to Marcos and Javier, those guys hustle to deliver you the best of the best, both super friendly and always happy to help. Parking is convenient, private and secured. I rented a vehicle for the convenience and price when comparing to private transportation, not that you would need it once you get to Motto. A gym on location, a proper gym that it is clean and with attentive personnel. A pool lounge on the top floor that will provide peace and quiet. And just at the door, bike rentals, and tons of restaurants, all in 10 - 20 minutes walks. Not a family hotel, singles and couples at most but… It will be a very pleasant experience… I don’t think you would be disappointed. Thank you to each and every one of the employees at Motto, you all deserve a raise!!! Keep up the good service, the smiles and attention to details. I hope I can return soon! ##### Victor J Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Jennifer May 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Amazing stay. Perfectly relaxing which is what we wanted ##### Jennifer Stayed 8 nights in Apr 2025 Verified ### 10/10 Excellent #### Tommy Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Neat and tidy. Clean and modern. ##### Tommy Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Alexandra Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations! ![Delicious welcome drink ](https://a.travel-assets.com/ugc/hotel-reviews/dbf185e9-d9dc-4bdb-9383-9b36b9152432-1750109959041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5ecc2a5c-d2c6-4fd4-851e-e44716b4d8f5-1750109959872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2f228387-c540-44ca-8993-b2de2cf9f0e5-1750109958808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexandra Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Scott Andrew Feb 14, 2025 Liked: Amenities Great area amazing staff ##### Scott Andrew Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Cecilia Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff were very friendly. The hotel has a beautiful terrace with a nice bar. ##### Cecilia Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Nache Sep 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, very clean and the staff was great! ##### Nache Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Kevin Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff! ##### Kevin Stayed 7 nights in Oct 2024 Verified ### 10/10 Excellent #### Janelle Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling ##### Janelle Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Freeda Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were amazingly helpful. Property and restaurants were great! Great location to walk through the city! Pools were beautifully looking over the rainforest ##### Freeda Stayed 6 nights in Feb 2025 Verified ### 10/10 Excellent #### Seidah Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future ##### Seidah Stayed 7 nights in Jul 2024 Verified ### 10/10 Excellent #### Ulavia Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a PERFECT place to stay when in Tulum. Very affordable. Staff was amazing. It’s close to the beach and downtown Tulum!! 10/10 ##### Ulavia Stayed 2 nights in Mar 2025 Verified ### 8/10 Good #### Muhammad Fahad Alam Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum. ##### Muhammad Fahad Alam Verified ### 10/10 Excellent #### Kevin Dec 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location and staff. 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