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Zama Village

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Outdoor pool
Outdoor pool
Apartment, 2 Bedrooms, Terrace (Bello Village ) | Outdoor spa tub
Apartment, 2 Bedrooms, Terrace (Samati Village) | Terrace/patio
Apartment, 2 Bedrooms, Terrace (Samati Village) | Terrace/patio

Overview of Zama Village

Entire condo

Zama Village

4.5-star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer
Map
Carretera 109 Tulum-Coba Km 25, Poligono 4 Region 14, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park13 min walk
  • Popular LocationLas Palmas Public Beach5 min drive
  • Popular LocationHospital de Tulum8 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive

Room options

About this area

Tulum

Located in Tulum, Zama Village is near a private beach. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and Xel-Há Park. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Tulum National Park - 13 min walk
  • SFER IK - 5 min drive
  • Las Palmas Public Beach - 5 min drive
  • Playa Paraiso - 8 min drive
  • Hospital de Tulum - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • El Vegetariano - 19 min walk
  • La Parrillada - 19 min walk
  • Batey - 19 min walk
  • Le Bistro - 19 min walk
  • El Milagrito - 20 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Zama Village

Luxury condos with private beach and children's pool
This condo building features an outdoor pool, a children's pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Each condo has 2 bedrooms and offers free WiFi and a sofa bed. Guests will find a kitchen with a refrigerator, a stovetop, and a microwave. Limited housekeeping is available.
Guest accommodations at Zama Village offer washers/dryers and safes. Accommodations have separate sitting areas and are furnished with single sofa beds. Beds feature premium bedding. Accommodations at this 4.5-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on a limited basis and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Spanish

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib: USD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Single sofa bed

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer on request
  • Shower only

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Services and conveniences

  • Free bottled water
  • Limited housekeeping
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals on site
  • Children's pool on site
  • Scuba diving nearby

General

  • 1 room

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.00 per night

Important information

Optional extras

  • Airport shuttle fee: USD 300.00 per vehicle (roundtrip)
  • Housekeeping fees vary based on length of stay
  • Crib (infant bed) fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Kanyt-Ha Condo Tulum
Casa Kanyt-Ha Condo
Casa Kanyt-Ha Tulum
Casa Kanyt-Ha
Zama Village Condo Tulum
Zama Village Condo
Zama Village Tulum
Zama Village Condo Tulum
Zama Village Condo
Zama Village Tulum
Condo Zama Village Tulum
Tulum Zama Village Condo
Condo Zama Village
Casa Kanyt Ha
Zama Village Condo
Zama Village Tulum
Zama Village Condo Tulum

Frequently asked questions

Does Zama Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Zama Village pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Zama Village?

Self parking is free at this property.

What time is check-in at Zama Village?

Check-in is from 3 PM - 7 PM. After-hours check-in is not available.

What time is check-out at Zama Village?

Check-out is at 11 AM.

Does Zama Village provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 300.00 per vehicle applies.

Where is Zama Village located?

Situated in Tulum, this luxury condo building is 0.7 mi (1.1 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Hospital de Tulum are also within 2 mi (3 km).

Can I cancel my reservation for free at Zama Village and receive a full refund?

Yes, Zama Village offers free cancellation on select room rates, because flexibility matters! Please refer to Zama Village cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 2 out of 9 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 3 out of 9 reviews" "
" "6 - Okay 33%
Rating 4 - Poor. 0 out of 9 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 9 reviews" "
" "2 - Terrible 0%

9.5/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kate

Liked: Cleanliness, room comfort
Disliked: Staff & service
Off Beach, maintenance issues but spacious
Big and beautiful with multiple maintenance issues. One-way streets not marked, a drive to the beach. Well appointed kitchen but minimal hot water, none at all in one half. An alarm clock a few doors away was on for 3 days.
Stayed 7 nights in Mar 2018

6/10 Okay

Mike, Seattle

Liked: Cleanliness, staff & service
Good but this is not Hotel Zama
Overall the apartment was very good, it had two bedrooms and two bathrooms. Lenin provided excellent service and was prompt with requests. There were a few minor issues like lack of toilet paper or the holders that were fixed promptly the next day. The washer did not work and was not fixed while we were there, however the hotel staff offered to get our towels and clothes laundered for free. The main reason I gave this place three stars is that Expedia displayed reviews of Hotel Zama which is right on the beach when I was trying to book Zama Village, I did realize this after the booking but could not do anything because the booking was non refundable. This complex is 2+ kilometers from the beach.
Stayed 11 nights in Feb 2018

8/10 Good

Lucie B.

Clean condo in a quiet location
We loved the quiet location, far from the crowd of the beach. The property manager Lenny was very helpfull for us. Some basic maintenance would be required to make it a 5 stars: Maintenance of the AC, kitchen Equipment, bathroom maintenance.
Stayed 7 nights in Jan 2018

8/10 Good

Cathy, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment close to the beach
We rented a two bedroom apartment/condo in Zama Village which had all the amenities we needed to enjoy our one-week stay. We had been communicating with Lenin prior to our arrival and he met us promptly upon our arrival to Zama Village and showed us the apartment. He was very efficient, informative, and courteous. Zama is a large complex with a lot of construction going on, however, the majority of the time it was quiet enough for us to enjoy. Within the complex there is a small store and a restaurant called the Chacabar which we ate at a couple of times. Excellent food and pizza at very reasonable prices. We toured a few condos under construction with Ignacio who was also very friendly; no pressure whatsoever; we requested the tour. The beach is very close with the spectacular colors of the Caribbean water. My husband enjoyed riding the waves. Also this is very close to the Tulum ruins. We had a car, but the parking gets crowded after about 12 pm. We also rode bikes to the beach one day which wasn't far at all. We went to Poc-Na beach club two days which was very nice; great food and nice shaded beach beds. Also went to the public section, which was fine except we had no chairs. Dined at the Mezzanine restaurant right nearby with a beautiful view; delicious Thai menu, but other items as well. Also went there for breakfast one morning which was really nice. We tried Ziggy's beach club one day. Shaded beach beds are complimentary with $60 food/drink minimum.
Stayed 7 nights in Feb 2018

6/10 Okay

Dave, US

Liked: Cleanliness, staff & service
Disliked: Room comfort
Didn't like location. Always driving
Air conditioners didn't work right. To far from beach. Visited beach at Maria Del Mar we would told we could go there. They told us to leave we brought our own drinks. I would never go to that dump again. Our condo pool was nice. I would rather have a nice all inclusive on the beach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Alejado y tranquilo
Departamentos excelentes, alejados del centro por lo cual es recomendable ir con auto. De todas formas la zona es ideal si buscan tranquilidad.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julio cesar, Vigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julio
Excelente. Quizá mejorar en las indicaciones para llegar.