Title: Naala Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naala Tulum Tranquil retreat near Tulum's ancient Mayan ruins offers a perfect balance of relaxation and exploration with its garden setting and refreshing pool ## Photo gallery for Naala Tulum ![Exterior - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/12e1cc9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/35357728.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/e66ca9f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/840b271f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naala Tulum offers a peaceful escape near historic Mayan ruins. Guests can relax in the garden, cool off in the outdoor pool, or enjoy drinks at the bar after exploring. Practical amenities include bike rentals and tour assistance to help travelers make the most of the area. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Parking available - Bar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/d6bdacfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 23 reviews ### Highlights Air conditioning Flat-screen TV Down duvet Ceiling fan Premium bedding Blackout drapes/curtains Private bathroom Bathrobes - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Apartment, 2 Bedrooms ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/56d489b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 2 Bedrooms 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Kitchen Refrigerator Flat-screen TV Down duvet 2 bedrooms Premium bedding - 1076 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Bed - Garden view ### View all photos for Deluxe Quadruple Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/7d48f374.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 9.4 Exceptional 18 reviews ### Highlights Air conditioning Flat-screen TV Down duvet Ceiling fan Premium bedding Blackout drapes/curtains Private bathroom Bathrobes - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/d6bdacfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 14 reviews ### Highlights Air conditioning Flat-screen TV Down duvet Ceiling fan Premium bedding Blackout drapes/curtains Private bathroom Bathrobes - 269 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 305 reviews CA $85 CA $140 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 662 reviews CA $341 CA $478 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 5 reviews CA $102 CA $128 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 675 reviews CA $509 CA $621 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![Children's play area - outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,965 reviews CA $487 CA $593 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 225 reviews CA $286 CA $391 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2060000/2057800/2057731/5fcf47a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,651 reviews CA $809 CA $984 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 769 reviews CA $438 CA $578 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8f7a7e8-f1b0-4549-bdca-5f881943a268&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Naala-Tulum.h58187077.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) ## About the area Zama, a neighborhood in Tulum, is home to Naala Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20599%2C-87.45073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i7Wd21nlJrF6nfx3atkdOGm_AJE=) Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 1 min walk \- 0.1 km - ![Tulum Mayan Ruins which includes tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 3 min drive \- 2.9 km - Hunab Lifestyle Center 1 min walk \- 0.0 km - Dos Aguas Park 5 min drive \- 2.1 km - Hospital de Tulum 7 min drive \- 2.5 km ### Getting around - Cancun Intl. Airport (CUN) 91 min drive ### Restaurants - Carl's Jr. 1 min walk - Escama 3 min walk - Siete Fuegos 3 min walk - Panza Tulum 8 min walk - Pescaderia Estrada 15 min walk ## About this property ### Naala Tulum Hotel near Tulum Mayan Ruins Take advantage of a terrace, a garden, and a bar at Naala Tulum. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Luggage storage, concierge services, and tour/ticket assistance - An elevator, a banquet hall, and a 24-hour front desk - Guest reviews speak highly of the pool and helpful staff Room features All 95 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 40-inch flat-screen TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids pool - Parking included 8.8 Excellent 151 reviews CA $86 CA $112 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 422 reviews CA $81 CA $106 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, aromatherapy](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,007 reviews CA $119 CA $148 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/14a57a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 228 reviews CA $174 CA $215 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70980000/70975900/70975857/63afd6c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K'uyen Boutique Hotel Zama - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 141 reviews CA $129 CA $161 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=70975857&PinnedHotelID=70975857&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 69 reviews CA $89 CA $112 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, tapas bar, sports bar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/4637d98b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Tulum Zama - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 458 reviews CA $269 CA $344 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 305 reviews CA $85 CA $140 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 939 reviews CA $40 CA $61 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum Condo Hotel - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 595 reviews CA $103 CA $129 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=58187077,111918641,92983826,44035250,73727035) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request - Self parking on site (USD 10 per day) ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Ceiling fan - Desk - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 2.50 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6) - Self parking fee: USD 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Naala Tulum Hotel Naala Tulum Tulum Naala Tulum Hotel Tulum ## Frequently asked questions ### Does Naala Tulum have a pool? ### How much does it cost to stay at Naala Tulum? ### Is Naala Tulum pet-friendly? ### How much is parking? ### What time is check-in at Naala Tulum? ### What time is check-out at Naala Tulum? ### Does Naala Tulum provide a shuttle to the airport? ### Where is Naala Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naala Tulum Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 421 8 - Good 139 6 - Okay 49 4 - Poor 16 2 - Terrible 20 ## Reviews ### 8/10 Good #### Stacey Dec 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's a nice place very relaxing. ##### Stacey Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Chad Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property, especially for the price. The staff was excellent. ##### Chad Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Colette Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Oasis in the jungle Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning. ![](https://a.travel-assets.com/ugc/hotel-reviews/d07a220b-7324-4644-8f55-4bffe726e6f5-1761189416399.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf4f0856-a406-42d3-b324-7e9fcf68083c-1761189419539.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8f0daed-b18b-42fc-91e9-4708722ae33f-1761189417983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d707e643-2de8-4b4b-8e68-571a54c978fa-1761189417683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Colette Stayed 1 night in Oct 2025 ### 8/10 Good #### Gerald Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here. ##### Gerald Stayed 2 nights in Aug 2025 ### 8/10 Good #### Arianny Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants. ![](https://a.travel-assets.com/ugc/hotel-reviews/5a98c1c3-16bf-4b16-b2b3-64e627dca6c0-1753925240417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2b348e7-18ba-4a1c-99de-d1036bef417a-1753925243554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arianny Stayed 2 nights in Jul 2025 ### 8/10 Good #### Ralph Apr 8, 2025 Liked: Amenities This is a nice hotel to stay, it has comfort, nice amenities. ##### Ralph Stayed 3 nights in Apr 2025 ### 8/10 Good #### KayRachel Oct 18, 2025 Disliked: Staff & service It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:( ##### KayRachel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Coates Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely garden and rooftop pool area. ##### Coates Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Andres Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is the best! ##### Andres Stayed 2 nights in Jun 2025 ### 8/10 Good #### rikki May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property for the area, great roof top view ##### rikki Stayed 1 night in May 2025 ### 8/10 Good #### Dawn Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Easy stay I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price ![](https://a.travel-assets.com/ugc/hotel-reviews/049097b5-9371-4c6c-a6f5-9195ecb5d239-1757445590046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4e27db9-c795-450d-90d9-a3908012c21a-1757445591809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/af3c246c-6b60-4061-8eac-9b9f50c46e0b-1757445595858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10996330-74d2-4665-8d21-c2569a2c3e1c-1757445596615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### CLAUDIO Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice place. Super friendly staff and a great complimentary breakfast. ##### CLAUDIO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Erynell Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views were amazing ##### Erynell Stayed 3 nights in Mar 2025 ### 8/10 Good #### Zureidy Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back. ##### Zureidy Stayed 3 nights in May 2025 ### 8/10 Good #### Cynthia A. May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed the jungle atmosphere and the rooftop pool. The views were spectacular. ##### Cynthia A. Stayed 4 nights in May 2025 ### 10/10 Excellent #### Keisha Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay again. The hotel was very nice and clean. Staff was helpful and informative. ##### Keisha Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Tom May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stylish and comfortable. Esp enjoyed the roof top terraces: cafe, bar and pool. ##### Tom Stayed 2 nights in May 2025 ### 10/10 Excellent #### Anniel Jan 16, 2025 Liked: Cleanliness, staff & service Nice location ##### Anniel Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Evelin Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front staff was very nice and helpful! Would definitely book them again ! I enjoyed my stay here. ##### Evelin Stayed 2 nights in Feb 2025 ### 8/10 Good #### Rebecca Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location great clean and great roof to pool ##### Rebecca Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jessica Mar 10, 2024 Liked: Staff & service, amenities, property conditions & facilities Love the staff and great breakfast! ##### Jessica Stayed 8 nights in Feb 2024 ### 10/10 Excellent #### Andres Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always the staff never seizes to amaze me. From the moment i walk from the parking area to the check-in center the staff is already greeting me with a great smile and genuine heartfelt handshake welcoming me into the property. ##### Andres Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tomas Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean place, very good room ##### Tomas Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Milan Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was well designed with Boho Theme. Staff was helpful. Everything was nearby: Food, transportation, restaurants etc. ##### Milan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Rene Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Rooms clean and nice. 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