Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
Explore the area
Tulum National Park1 min walk
Las Palmas Public Beach5 min drive
Playa Paraiso6 min drive
Tulum, Quintana Roo (TUY)9 min drive
Room options
About this area
Tulum
Naala Tulum is located in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and Xel-Há Park.
Consider a stay at Naala Tulum and take advantage of a roundtrip airport shuttle, a terrace, and a garden. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Self parking (surcharge), tour/ticket assistance, and concierge services
An elevator, luggage storage, and a 24-hour front desk
Room features
All 95 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
40-inch flat-screen TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, ceiling fans, and daily housekeeping
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 10 per day)
Roundtrip airport shuttle (surcharge) from 9:00 AM - 6:00 PM
Airport shuttle on request
Food and drink
1 restaurant
1 bar
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
Elevator
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
Cleaning fee: USD 1.65 per accommodation, per night
Sanitation services: USD 1.5 per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
Self parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum
Frequently asked questions
Does Naala Tulum have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Naala Tulum?
As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Naala Tulum on Feb 14, 2023 start from CA $111.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Naala Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Naala Tulum?
Self parking is available for USD 10 per day.
What time is check-in at Naala Tulum?
Check-in is from 3:00 PM - anytime.
What time is check-out at Naala Tulum?
Check-out is at noon.
Does Naala Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of USD 120 per vehicle applies.
Where is Naala Tulum located?
Situated in Tulum, this hotel is 0.1 mi (0.1 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Hospital de Tulum are also within 2 mi (3 km).
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Hotel was stunning and a great place to lounge. Location was convenient and staff was incredibly helpful. They even helped with getting us a Vespa for the day and calling us taxis.
This property was cuter than expected. It was bigger than I imagined. And even though the pool wasn't huge, it was still really cute and everyday seemed to fill up with people on the lawn chairs, but it never felt over crowded. The rooftop sunrise and sunset views were awesome. They had staff coming to take orders while you lounged. You could definitely hang there all day and get good people watching and relax. The rooms were clean and cute as well. The downside is that it's a bit far from the beach. I rented a car and drove to the beach my first day, but parking was hard to find and everything was overpriced and very touristy in that area. Everyone and their mom was an influencer in the wild. So if you don't mind every person taking pic of themselves for the gram, then you won't mind Tulum. Unfortunately in the evening there wasn't much to do around the hotel. A couple decent restaurants within walking distance, but no nightlife unless you want to drive near the beach with sh** show parking, or overpriced taxis. Great hotel. Just wish it was closer to the happenings.
Nice facility, room was a bit minimal but rooftop made up for it with great sunset views, friendly staff, good walkable dining options around.
Only bad thing was one night they had a very loud group party which only ended at 2am :(
This place is perfect for those who want to have both access to the beach AND town. It can get a little tricky getting to either without a car but the staff is so friendly and the place is so beautiful! For the price you pay, its definitely worth everything and more. Whenever we are back in town our first choice will the here!
The room was amazing! So beautiful, the smell was beautiful, and looking out over the garden space was very relaxing. The pool was fantastic, but the space was a little small. However, the restaurant staff certainly had favorites. One morning, I spent 45 minutes waiting to be served...all I got was a cup of coffee and that was it. Never got served while I was at the pool, by the last day I just went to the bar to finally get served. Also, we lost power and wifi the last day. I was working and I was very stressed. No communication was given and all that I was provided was "we are working on it" when they could clearly see I was stressed. All I got was a free margarita. Food was okay, but very limited, and got a couple of wrong orders as much of the staff didn't speak English. The housekeeping staff were amazing!!