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Xperience Tulum Hotel

Photo gallery for Xperience Tulum Hotel

Garden
Outdoor pool, sun loungers
Terrace/patio
Exclusive Apartment | Terrace/patio
Deluxe Apartment, 1 Bedroom | Living area | Flat-screen TV, Netflix, streaming services

Overview of Xperience Tulum Hotel

VIP Access

Xperience Tulum Hotel

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Calle 8 Lote 4 Mza 22 Zona 1, Tulum, QROO, 77760

Explore the area

  • Popular LocationHospital de Tulum14 min walk
  • Popular LocationDos Aguas Park20 min walk
  • Popular LocationCenote Crystal3 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tulum

Located near the beach, Xperience Tulum Hotel is in Tulum City Center, a neighborhood in Tulum. Cenote Crystal and Cenote Calavera are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and El Toh Ecopark. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Hospital de Tulum - 14 min walk
  • Dos Aguas Park - 20 min walk
  • Cenote Crystal - 3 min drive
  • Cenote Calavera - 9 min drive
  • Las Palmas Public Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • Manglar - 6 min walk
  • Los Aguachiles Tulum - 6 min walk
  • Hunab Ku - 8 min walk
  • La Barracuda - 11 min walk
  • Burrito Amor - 14 min walk

About this property

Xperience Tulum Hotel

4.5-star luxury hotel located in Tulum City Center
You can look forward to a roundtrip airport shuttle, a free daily manager's reception, and a terrace at Xperience Tulum Hotel. Active travelers can enjoy cycling at this hotel. Indulge in a facial, a Thai massage, and a body treatment at The Healing Spot, the onsite spa. Enjoy Italian cuisine, garden views, and al fresco dining at the two onsite restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool with a waterslide and sun loungers
  • Free self parking
  • Local cuisine breakfast (surcharge), bike rentals, and tour/ticket assistance
  • Concierge services, a front desk safe, and bicycle parking
Room features
All 25 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers and shampoo
  • Flat-screen TVs with Netflix and streaming services
  • Refrigerators, microwaves, and blenders

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 200-450 for adults and MXN 200-400 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • JUICEBOX
  • Tikka

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator
  • Toaster

More

  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 200 and MXN 450 for adults, MXN 200 and MXN 400 for children (approximately)
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Xperience Tulum Hotel Hotel
Xperience Tulum Hotel Tulum
Xperience Tulum Hotel Hotel Tulum

Frequently asked questions

Does Xperience Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Xperience Tulum Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Xperience Tulum Hotel on Dec 6, 2022 start from CA $115.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xperience Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xperience Tulum Hotel?

Self parking is free at this property.

What time is check-in at Xperience Tulum Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Xperience Tulum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Xperience Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Xperience Tulum Hotel located?

This family-friendly Tulum hotel is located near the beach, within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Cenote Calavera and Cenote Crystal are also within 3 mi (5 km).

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 46 out of 62 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 7 out of 62 reviews" "
" "8 - Good 11%
Rating 6 - Okay. 3 out of 62 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 1 out of 62 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 62 reviews" "
" "2 - Terrible 8%

9.0/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Good

Emily
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this place especially if you want an economical way without compromising comfort to stay in Tulum. The grounds were gorgeous, the hotel rooms were optimal. Each room has refrigerator, stove, dishes, sink etc. the patios outside of the room was lovely with seating and tables for relaxing. Concierge was very pleasant and knowledgeable. The amenities are minimal. No wash cloths available even upon request. The room has one small rack for clothing storage. Bathroom counters are minimal. The shower was not very convenient. No shelves or place for soap, razors, shampoo etc. also I wish there were more hooks to hang towels and bathingsuits. Tv was modern with streaming capabilities. There are not USB plug ins. Make sure you have your charging block. Rent scooters cabs can be pricey. The public beaches are great and inexpensive as far as food and beach beds are concerned. My only real gripe about the hotel was the noise levels. Young kids were in the pool at 6:45 am. Not sure how I felt about that given we were asked to keep it down at night due to the families on the property. I think the same courtesy should have been extended to those without families in the am. I would have loved an hour or two more to sleep. Other than that the hotel was great and I will be back!
Stayed 3 nights in Oct 2022

10/10 Excellent

Maryory
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, really enjoyed my stay, will definitely be back. It’s at the very very end of the strip and there’s a police station on the corner. My husband and i would walk to the strip to get food which i would recommend if you don’t mind walking, depending on where you want to go. But 10/10 highly recommend
Stayed 5 nights in Oct 2022

10/10 Excellent

Jean Pierre
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in this new-era glass construction with an ecofriendly environment - don’t miss a wonderful breakfast with haute cuisine for healthy food
Stayed 1 night in Sep 2022

10/10 Excellent

Javier
Stayed 2 nights in Aug 2022

10/10 Excellent

Michelle Andrea
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay with my family at Xperience Tulum. This hotel is a beauty. Our condo was luxurious and clean. The only draw was they didn’t let us check in before 3pm, even though I reached out several times to let them know we will be arriving early and would appreciate a early check in, due to my mother being sick and needing rest after a long trip. I plan on coming back and staying here soon!
Stayed 5 nights in Aug 2022

10/10 Excellent

Rafael
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the property is very inviting. An easiness as you walk in. Room was immaculate clean. Great view from the balcony. Really enjoy my stay. Would highly recommended to family & friends.
Stayed 2 nights in Aug 2022

10/10 Excellent

Adrien
Stayed 3 nights in Jul 2022

8/10 Good

Maria Mayela
Stayed 2 nights in Jul 2022

2/10 Terrible

Kevin
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here if you want to be treated faily and accommodated for property not being cleaned and staff stealing from you!
Stayed 3 nights in Jul 2022

10/10 Excellent

Elexis
Stayed 2 nights in Jul 2022