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Hotel Muare Tulum

Deluxe Star Villa | Minibar, in-room safe, free WiFi, bed sheets
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Muare Villa | Terrace/patio

Overview of Hotel Muare Tulum

Hotel Muare Tulum

4.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760

Explore the area

  • Popular LocationHospital de Tulum20 min walk
  • Popular LocationCenote Crystal3 min drive
  • Popular LocationTemple of Doom12 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive

Room options

About this area

Tulum

Hotel Muare Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Beach and Tulum National Park reflect the area's natural beauty and area attractions include Xel-Há Park and LabnaHa Ecopark Adventures.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Hospital de Tulum - 20 min walk
  • Cenote Crystal - 3 min drive
  • Temple of Doom - 12 min drive
  • SFER IK - 17 min drive
  • Las Palmas Public Beach - 19 min drive

Restaurants

  • Palma Central - 17 min walk
  • El Camello Jr - 14 min walk
  • Guacamole Club - 8 min walk
  • El Sabor de las Cazuelas - 17 min walk
  • Tacos Bish - 2 min walk

About this property

Hotel Muare Tulum

4-star hotel located in La Veleta
Free breakfast (local cuisine), a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Hotel Muare Tulum. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Gaudea, the onsite theme restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, concierge services, and a 24-hour front desk
Room features
All 26 rooms offer comforts such as private pools and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gaudea

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Turndown service

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Private pool

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Welcoming dogs only
1 per room

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Hotel Muare Tulum Hotel
Hotel Muare Tulum Tulum
Hotel Muare Tulum Hotel Tulum

Frequently asked questions

Does Hotel Muare Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Muare Tulum?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Muare Tulum on Apr 16, 2023 start from CA $376.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Muare Tulum pet-friendly?

Yes, Hotel Muare Tulum allows dogs (limit 1 per room). There's a fee of USD 20 per pet, per night.

How much is parking at Hotel Muare Tulum?

Self parking is free at this property.

What time is check-in at Hotel Muare Tulum?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Muare Tulum?

Check-out is at noon.

Where is Hotel Muare Tulum located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Tulum National Park and Cenote Crystal are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel Muare Tulum and receive a full refund?

Yes, Hotel Muare Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Muare Tulum cancellation policy on our site for more details about any exclusions or requirements.

Hotel Muare Tulum Reviews

Hotel Muare Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 51 reviews" "
" "10 - Excellent 86%
Rating 8 - Good. 5 out of 51 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 1 out of 51 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 1 out of 51 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 0 out of 51 reviews" "
" "2 - Terrible 0%

9.6/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star
Stayed 3 nights in Mar 2023

10/10 Excellent

Jessi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so beautiful, great location, and wonderful staff!
Stayed 3 nights in Mar 2023

10/10 Excellent

Julissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Stayed 5 nights in Feb 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
Stayed 5 nights in Jan 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the hotel very much! Everyone at the hotel were so friendly and nice. I loved that they had a texting service through WhatsApp with the front desk staff and they answered all my requests quickly. Breakfast is included from 8-10 AM every morning which was great. Food was mediocre at the Gaudea restaurant so I do not recommend getting anything there besides the free breakfast. Tip is not included, so be sure to tip the waiters! The oasis was so beautiful and peaceful with great music! My boyfriend and I enjoyed tanning at the beds out in the public pool area. We rented a car for our trip and parking was not an issue. Some things I did not like about the hotel was that house keeping cleans the rooms with the doors open so the second night we got bitten so many times by mosquitos during our sleep. After that, we refused house keeping and just exchanged our used towels for clean towels everyday. We wished the room had a TV so we could’ve watched a movie or something before we slept. With the price we paid, wish they had more amenities. Taxi is very expensive there so I recommend renting a car instead. During check out there is a service fee that you can decline if you tipped the waiters or housekeeping separately. The roads to get to the hotel are horrible and I wonder why the roads were not paved. Besides those complaints, hotel Muare in Tulum was wonderful and I would definitely recommend staying here.
Stayed 5 nights in Jan 2023

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Muaré exceeded my expectations! My first time in Tulum was a success thanks to everyone at Hotel Muaré. The hotel concierges, restaurant waiters, housekeepers were all amazing. The concierges helped me navigate through Tulum by booking me all the transportation I needed. They helped me book day trips, restaurant reservations, everything and anything I needed! Communication was quick through Whatsapp. Aside from the service, the hotel aesthetic was beyond beautiful, just like in the pictures but even more gorgeous in person! It was most definitely a peaceful sanctuary. There is also a restaurant in the hotel with delicious food that I recommend. Thank you Hotel Muaré for an unforgettable stay!

10/10 Excellent

Trishawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it. There staff was very attentive and on point! Bryant was one of my absolute favorite people there. I’ll most definitely return soon!❤️

10/10 Excellent

Harika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.

10/10 Excellent

Sylwia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property and rooms (even better than the photos). It’s a very peaceful and quiet area which was exactly what we were looking for. You need a car but it’s only a 10 min drive to the main Tulum beach zone. The road is bumpy but we had no issues with a normal sedan. It’s the perfect hotel to relax and breakfast delicious as well!

10/10 Excellent

yazmin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect very gorgeous staff is amazing food yummy!