Save

Hotel Shibari Tulum - Restaurant & Cenote Club

4.5 star property

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Food court
Shizen Garden View Plunge Pool
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Parking includedParking includedParking included
  • SpaSpaSpa
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture4 min walk
  • Popular LocationPlaya Paraiso17 min drive
  • AirportTulum, Quintana Roo (TUY)24 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

An excellent stay. Everything about the property is 10/10. The staff was so kind. The rooms are exceptional. The cenote ...
Stella
Apr. 1, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Tsuri Jungle View Deluxe

10/10 Exceptional

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 797 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 797 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Hotel Bardo
Pool
Spa
Pet-friendly
Parking included
9.6 out of 10, Exceptional, (310)
The price is CA $357
CA $437 total
includes taxes & fees
Jun 30 - Jul 1
Hotel Bardo

About the area

Tulum

Hotel Shibari Tulum - Restaurant & Cenote Club is located in Zona Hotelera, a neighborhood in Tulum, and is in the entertainment district and near the airport. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 4 min walk
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Casa Jaguar - ‬5 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury hotel near Tulum Beach
Take advantage of a swim-up bar, a poolside bar, and a terrace at Hotel Shibari Tulum - Restaurant & Cenote Club. Indulge in a deep-tissue massage, a body scrub, and a body wrap at Kan Spa, the onsite spa. The on-site international cuisine restaurant, ATTA, offers breakfast, brunch, and dinner. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Concierge services, luggage storage, and massage treatment rooms
  • A front-desk safe, a 24-hour front desk, and a gift shop
Room features
All 64 rooms boast comforts such as premium bedding and wet bars, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 70-inch Smart TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 70-inch Smart TV with satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number ICA1912108R8

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on Jun 8, 2024 start from CA $486.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Shibari Tulum - Restaurant & Cenote Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Self parking is free at this property.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-out is at noon.

Where is Hotel Shibari Tulum - Restaurant & Cenote Club located?

Located in Zona Hotelera, this luxury hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 mi (5 km).

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 111 reviews" "
Rating 8 - Good. 7 out of 111 reviews" "
Rating 6 - Okay. 5 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is the mosquito problems they seem not to pay any attention to it. Beautiful place but is kind of hard to enjoy when you have 10 mosquito bites on your body constantly. 7/10
Stayed 8 nights in May 2024

8/10 Good

Mario V, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Tulum. but it doesn't have access to the beach, so you will need to cross the street to another hole and consume at least 50-60 dollars to be able to enjoy being in front of the beach.
Stayed 4 nights in May 2024

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness, amenities
My recent stay was incredibly disappointing. The air conditioning was broken, leaving the room hot and sticky. The shower never got hot, and the service was consistently slow. This hotel failed to meet basic expectations for comfort and convenience. I wouldn't recommend it.
Stayed 4 nights in May 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
Stayed 3 nights in May 2024

10/10 Excellent

Wesley, New Braunfels

Stayed 3 nights in May 2024

10/10 Excellent

Lindcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
Stayed 3 nights in May 2024

2/10 Terrible

Viviana

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego was awesome and explained everything about the property. We were welcomed with a drink and a cold wet cloth which was much needed after our walk to the hotel. Loved this place and they even have a DJ in the cenote area. Definitely recommend this place.
Stayed 2 nights in May 2024

10/10 Excellent

Niesha, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from arrival to departure i wanna give a special s/o to the manager ricardo who runs an excellent team and the loving staff for being so supportive and welcoming to me during my stay 10/10 recommend i will definitely return
Stayed 3 nights in May 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal stay, will come back again!
Stayed 2 nights in May 2024