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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Outdoor wedding area
Aerial view
Buffet
Private beach, sun loungers, beach umbrellas, beach towels
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • Gym
  • All-inclusive
  • Bar
    Bar
The price is CA $653
CA $653 total
includes taxes & fees
Oct 13 - Oct 14

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 1345 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

In-room dining

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Master)

Highlights

Balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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9.6 out of 10, Exceptional, (1007)
The price is CA $757
CA $757 total
includes taxes & fees
Oct 7 - Oct 8
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About the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 9 min drive
  • Scape Park - 12 min drive
  • Punta Cana Beach - 12 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Punch Bar - ‬16 min walk
  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪Fishing Lodge Bistro - ‬8 min drive
  • ‪The Chinola - ‬1 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury eco-certified property on the waterfront
Located close to Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive provides free water park access, a swim-up bar, and a poolside bar. With a private beach, beachfront dining, and beach massages, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a body wrap, or a massage at The Larimar Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include beach volleyball and beach yoga. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • Swimming pool with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and 4 outdoor pools
  • A 24-hour front desk, a banquet hall, and wedding services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 375 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All-inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on Oct 13, 2024 start from CA $653.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cap Cana - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cap Cana - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cap Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-out is at 11:00 AM.

Does Hyatt Ziva Cap Cana - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hyatt Ziva Cap Cana - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hyatt Ziva Cap Cana - All Inclusive located?

This Punta Cana property is on the beach, 0.7 mi (1.2 km) from Juanillo Beach, and within 6 mi (10 km) of Punta Cana Beach and Punta Espada Golf Course. Scape Park and Caleton Beach Club are also within 6 mi (10 km).

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1004 reviews" "
Rating 8 - Good. 108 out of 1004 reviews" "
Rating 6 - Okay. 31 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ailyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel Ever. We are planning going back real soon.
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro Ovidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy lindo limpio y la comida excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Theodose

Stayed 5 nights in Aug 2024

8/10 Good

Alejandra

Stayed 6 nights in Aug 2024

10/10 Excellent

Lerisse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. Our son enjoyed the water park. Osiris service and attention to detail was very significant for our stay. We’ll definitely come back
Stayed 2 nights in Aug 2024

10/10 Excellent

Llaima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really the very best we have visited in Punta Cana and around the world. There is really nothing negative to say about it. The staff was incredibly attentive and friendly. Shout out to Amado, Freddy and Maximo in the pool area. They were all on top of their game and extremely professional and helpful. The hotel was not cheap but it was worth every penny. Keep up the good work!
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is great! The customer service is top notch and food was delicious. I highly recommend it. If I could just suggest one thing it would be to have more activities for the night after the pool is closed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alex, Falls Church

Stayed 7 nights in Aug 2024

10/10 Excellent

Marcella Celeste

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice, and didn’t seem over-sized like some hotel properties where it is impossible to see everything, making it an ideal destination for families with kids or aging parents. The staff is amazing and very friendly. They are all very helpful and pleasant. They will try to upsell you at check in, if you’re not careful. The staff at the watersports area were hilarious and it was easy to borrow equipment to take out. The food was hit or miss some nights, you could tell that some desserts were mass produced, but anything that you saw people actually cooking or making was delicious.
Stayed 3 nights in Aug 2024

10/10 Excellent

Henrik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. only thing I didn't love was, in the case of the Super Mercado buffet style, It is worth considering letting the tourists help themselves, as in most 5 star hotels. Feels a little uncomfortable having to ask somebody to serve you for every little piece of food.
Stayed 4 nights in Sep 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Marouan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Sep 2024

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Dewanda Sullivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful and staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very busy but we never had a problem finding chairs by the pools. The breakfast buffet and the Mongolian BBQ were the best food options by far.
Stayed 5 nights in Aug 2024

10/10 Excellent

DESIREE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am rating the hotel and the staff 5/5. Although we have a poor check-in experience, overall this hotel is beautiful and probably the best we've been in Punta Cana. Sharing my experience w/ the problem I had w/ my booking w/ Expedia and how the hotel handled it. Booking details included Junior Suite Swim up-King, balcony/patio with Ocean view, Club level-club lounge access, among others. A few days before, I messaged the hotel to confirm my booking and its details. I was told that my booking doesn’t include an ocean view and the club level. Those 2 are upgrades and was asked if I wanted to avail myself, of course, with an extra charge. I had an Expedia agent confirm my booking details & inclusions (which of course, included those 2 upgrades, I paid for them during booking) and told the agent to e-mail the hotel reservations directly so communication must be between them. In other words, my booking and its details from Expedia were not honored by the hotel and as expected, we had a hard time checking in which took almost 2 hrs. It was too much hassle and ruined our vacation mood from the beginning. Both parties, Expedia and the hotel were blaming each other and no one ever admitted who was at fault. I was given false booking upgrade details by Expedia, and the hotel was also firm by saying it wasn’t the hotel room class that was booked. Ending: we were given a regular Junior Suite-Swim up king, NO VIEW, and the Club level access was given as a“complementary”
Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Una limpieza impecable, servicio al cliente excelente
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing, the food, the room, the staff in general. I give 10/10. I’ll definitely come back. It was a wonderful family trip. Hyatt Ziva Cap Cana the best.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hillary M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, we spent 13 days this summer and everything was perfect. A big thank you to Elvin, Clebert, Emanuel, Ernesto ! The only advice I would share with the property was to proactively propose a late check out for people like us with very long flights and a little one with us, especially for customers staying for a long period, would of be great meeting maybe a manager (something pretty usual for long stay customers in 5*)
Stayed 13 nights in Aug 2024

10/10 Excellent

Edgar Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0