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Overview of Excellence Punta Cana Adults Only All Inclusive

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Guest reviews

4.5 / 5Wonderful
4,191 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationSirenis Aquagames Water Park7 min drive
Popular LocationMacao Beach23 min drive
Popular LocationHard Rock Golf Club at Cana Bay27 min drive
AirportPunta Cana (PUJ-Punta Cana Intl.)44 min drive

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  • Junior Suite Garden or Mountain View

    Room amenities

    • Mountain view
    • Sleeps 2
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  • Junior Suite Swim Up Suite

    Room amenities

    • Sleeps 2
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  • Junior Suite With Plunge Pool

    Room amenities

    • Sleeps 2
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  • Junior Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Excellence Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Terrace Suite With Plunge Pool Ocean Front

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Excellence Club Junior Suite Garden or Mountain View -Club Lounge - Premium Level

    Room amenities

    • Mountain view
    • Sleeps 2
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  • Excellence Club Master Suite- Club Lounge - Premium Level

    Room amenities

    • Sleeps 3
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  • Excellence Club Junior Swim Up Suite - Club Lounge - Premium Level

    Room amenities

    • Sleeps 2
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  • Excellence Club Junior Suite With Private Pool - Club Lounge - Premium level

    Room amenities

    • Sleeps 2
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  • Excellence Club Terrace Suite Ocean Front - Club Lounge - Premium level

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Excellence Club Suite with Private Pool Ocean View - Club Lounge - Premium Level

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Excellence Club Honeymoon Suite Ocean View -Club Lounge - Premium level

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Excellence Club Junior Suite Ocean View -Club Lounge - Premium Level

    Room amenities

    • Ocean view
    • Sleeps 2
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  • Guaranteed Upgrade from Jr Suite Garden View to Jr Suite Ocean View

    Room amenities

    • Mountain view
    • Sleeps 2
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About this area

Punta Cana

Located in Punta Cana, Excellence Punta Cana Adults Only All Inclusive is next to a golf course and on a private beach. Macao Beach and Arena Gorda Beach reflect the area's natural beauty and area attractions include Manati Park Bavaro and Dolphin Island. With scuba diving, snorkelling and surfing/boogie boarding nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Sirenis Aquagames Water Park - 7 min drive
  • Macao Beach - 23 min drive
  • Hard Rock Golf Club at Cana Bay - 27 min drive
  • Punta Blanca Golf Course - 29 min drive
  • Arena Gorda Beach - 31 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 44 min drive

Restaurants

  • Agave // Dress Code — 1 min walk
  • The Grill // Dress Code — 1 min walk
Questions about this property?Find answers

About this property

Excellence Punta Cana Adults Only All Inclusive

Adults-only beachfront property
Catch some rays on Excellence Punta Cana Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 11 restaurants. All 461 rooms boast jetted bathtubs, and offer free WiFi and furnished balconies or patios. Separate sitting areas and 24-hour room service are standard, as are LED TVs with cable channels.
Excellence Punta Cana Adults Only All Inclusive offers 461 forms of accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Local area shuttle (surcharge)
Limo/town car service

Food and drink

Free buffet breakfast available daily
All buffet and à la carte meals, snacks and beverages included
11 restaurants and 1 coffee shop/cafe
3 poolside bars, 12 bars/lounges and 1 swim-up bar
24-hour room service
Coffee/tea in a common area

Things to do

4 outdoor pools
3 outdoor tennis courts
2 hot tubs
Aerobics classes
Fitness centre
Full-service spa
Sauna
Shopping
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

4 outdoor pools
Dry-cleaning service
Laundry facilities

Conveniences

Lift
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Outdoors

Garden
Private beachfront location
Rooftop terrace

Spa

14 treatment rooms
Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Hydromassage showerhead
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

TV channels
LED TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Furnished balcony or patio

More

Desk
Free international calls
Laptop-compatible safe
Phone
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 140 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the spa

Property is also known as

Excellence Punta Cana Adults All Inclusive
Excellence Punta Cana Adults

Frequently asked questions

Can I cancel my reservation for free at Excellence Punta Cana Adults Only All Inclusive and receive a full refund?
Yes, Excellence Punta Cana Adults Only All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence Punta Cana Adults Only All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Excellence Punta Cana Adults Only All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Excellence Punta Cana Adults Only All Inclusive?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Excellence Punta Cana Adults Only All Inclusive?
Checkout is at noon.
Does Excellence Punta Cana Adults Only All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 140 per person applies.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, cycling, mini golf and more.
Where is this property located?
Located in Punta Cana, this beachfront resort is next to a golf course and within 12 mi (20 km) of Macao Beach, Hard Rock Golf Club at Cana Bay and Arena Gorda Beach. Iberostar Golf Course and Punta Blanca Golf Course are also within 16 miles (25 km).

Guest reviews

4.5
Wonderful
5 - Excellent
2,621
4 - Good
1,090
3 - Okay
302
2 - Mediocre
116
1 - Poor
62
4.5
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

On the surface the was resort was nice but as you get settled you notice how nasty it is. Most of the staff is extremely rude. The only staff we encountered that was pleasant was the pool bar staff and some of the waiters. The theatre area and lobby smell like cigarettes. People are constantly smoking under the covered area. Do not waste your money with a private pool. The pool is freezing cold and dirty. They do not skim the pool for bugs and the patio furniture has bird feces all over it. We were never able to enjoy that area. We had to exit our stay a day early due to COVID. The staff completely lacked empathy and refused to refund even half of a nights stay. The food was terrible and the drinks were watered down. I would highly recommend finding a different resort then this one.

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Friendliest staff ever! The wind was a bit much for us.

Stayed 4 nights in Feb 2020

3/5

  • Liked: Staff & service

I visited this resort every March and this time the Custer service was horrible. They never said anything about closing the resort Friday and sending us over to the other resort to then tell us they were closing as well. We did not get any assistance when they sent us to hotel by the airport. We had to cancel our trip by two days. Will not be returning. Time to try another resort. Very unhappy

Stayed 6 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

The property is nice and the men that work there are friendly. The woman are rude and seem mad that you don’t speak Spanish or even bothered when asked for help and even more mad when you go to eat. It is mostly woman that check you in to the kitchen or restaurants and they are not friendly. When I asked how long the wait would be the lady responded, “ I don’t know, it depends on the guest!” I said, thank you for your kindness. Keep in mind there were plenty of tables open for us to sit and eat. Typically, the hosts would give a time of 20 mins or 45 mins but not here. My cousin was getting married and when we tried to eat together as a group we were asked to separate and go to different restaurants because they could not handle a large group. How can a all inclusive resort not prepare or have enough staff to accommodate all the guest staying at the resort?

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We Loved the resort being adults only as well as ALL inclusive including room service👍👍.

Stayed 7 nights in Mar 2020