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Excellence El Carmen - Adults Only - All Inclusive

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

View from property
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, free cabanas, pool umbrellas
6 outdoor pools, free cabanas, pool umbrellas

Overview of Excellence El Carmen - Adults Only - All Inclusive

VIP Access

Excellence El Carmen - Adults Only - All Inclusive

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Playas Uvero Alto, Punta Cana, 23000

Explore the area

  • Popular LocationMacao Beach19 min drive
  • Popular LocationCana Bay Golf Club27 min drive
  • Popular LocationPunta Blanca Golf Course27 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)40 min drive
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Punta Cana

Located on the beach, Excellence El Carmen - Adults Only - All Inclusive is in Uvero Alto, a neighborhood in Punta Cana. Punta Blanca Golf Course and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bavaro Beach and Macao Beach.
Visit our Punta Cana travel guideOpens in a new window
Map

What's nearby

  • Macao Beach - 19 min drive
  • Cana Bay Golf Club - 27 min drive
  • Punta Blanca Golf Course - 27 min drive
  • Iberostar Golf Course - 28 min drive
  • Arena Gorda Beach - 28 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • La Pirámide - 19 min walk
  • Saona - 19 min walk
  • Macao - 19 min walk
  • Route 66 - 20 min walk
  • La Gira Rodizio - 20 min walk

About this property

Excellence El Carmen - Adults Only - All Inclusive

5-star luxury property located in Uvero Alto
Consider a stay at Excellence El Carmen - Adults Only - All Inclusive and take advantage of a free breakfast buffet, 4 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, a beach bar, and beach massages. Indulge in aromatherapy, a body wrap, and a body treatment at MIILE, the onsite spa. Be sure to enjoy a meal at any of the 12 onsite restaurants, which feature international cuisine and more. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, volleyball, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and shopping on site.
Other perks include:
  • 6 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • An outdoor tennis court, an area shuttle, and a 24-hour front desk
  • Massage treatment rooms, wedding services, and barbecue grills
  • Guest reviews speak highly of the location
Room features
All 492 rooms boast comforts such as 24-hour room service and free international calls, in addition to perks like jetted bathtubs and premium bedding. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with cable channels
  • Furnished balconies or patios, LED light bulbs, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 16 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Kitchen Table
  • Basmati
  • Chez Isabelle
  • The Grill
  • Agave

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
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Punta Cana Excellence El Carmen - Adults Only Hotel
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Excellence El Carmen Adults Only All Inclusive
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Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence El Carmen - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Excellence El Carmen - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, soccer, tennis, and more.

Where is Excellence El Carmen - Adults Only - All Inclusive located?

Nestled on the beach, this Uvero Alto property is 7.2 mi (11.6 km) from Macao Beach.

Can I cancel my reservation for free at Excellence El Carmen - Adults Only - All Inclusive and receive a full refund?

Yes, Excellence El Carmen - Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence El Carmen - Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Excellence El Carmen - Adults Only - All Inclusive Reviews

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1001 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 153 out of 1001 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 53 out of 1001 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 33 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 23 out of 1001 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

Adam
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall , food was so so, drinks were poorly served with premix sugary bad quality drinks! Had to teach the bar tenders and still gave you the wrong drinks. Front desk never answered calls, upgrade was not possible and the dress code is our old date! I was denied several times because he no collar shirt. I had a few very dressy outfit but no collar! Workers have no capability of think outside of the box and always seemed very angry . The grounds were gorgeous and high end luxurious , amenities are excellent and Reilly wonderful. The service is not up to standard and drinks are not good. The wine selection is poor and bad quality. Bring your own wine and be very specific about how you want your cocktails.

10/10 Excellent

Alexis, Bronx
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort I’ve ever stayed at. Staff was incredibly nice and resort was beyond clean. The gym was well equipped and extremely clean and well maintained. I definitely want to go back.
Stayed 7 nights in Nov 2022

10/10 Excellent

Frank
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite.
Stayed 4 nights in Nov 2022

10/10 Excellent

Karen
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities