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Ocean El Faro Resort - All Inclusive

Photo gallery for Ocean El Faro Resort - All Inclusive

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Private beach, free beach cabanas, beach umbrellas, beach towels
Private beach, free beach cabanas, beach umbrellas, beach towels
Private beach, free beach cabanas, beach umbrellas, beach towels
Water Park

Overview of Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive

4.5 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationArena Gorda Beach24 min drive
  • Popular LocationBavaro Beach30 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)36 min drive
  • Popular LocationPunta Cana Beach55 min drive

Choose dates to view prices

About this area

Punta Cana

Ocean El Faro Resort - All Inclusive is located in Uvero Alto, a neighborhood in Punta Cana, and is in a rural area and on a private beach. Macao Beach and Arena Gorda Beach reflect the area's natural beauty and area attractions include Manati Park Bavaro and Downtown Punta Cana.

What's nearby

  • Macao Beach - 14 min drive
  • Hard Rock Golf Club at Cana Bay - 22 min drive
  • Arena Gorda Beach - 24 min drive
  • Bavaro Beach - 30 min drive
  • Punta Cana Beach - 55 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 36 min drive

Restaurants

  • El Mercado — 1 min walk
  • Blue Moon — 1 min walk
  • Himitsu — 9 min drive
  • Veranda — 9 min drive
  • Barracuda — 9 min drive

About this property

Ocean El Faro Resort - All Inclusive

4.5-star property with pools, private beach, full-service spa
Catch some rays on Ocean El Faro Resort - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 911 rooms boast private spa tubs and jetted tubs, while conveniences include sofa beds and coffee makers. Guests will also find free WiFi, free minibar items, and balconies.
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with private spa tubs and free minibar items. Rooms open to balconies. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a complimentary water park, a lazy river, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 10 restaurants and 1 coffee shop/café
  • 5 swim-up bars, 13 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Bowling alley
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • Conference space (6028 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private spa tub
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, the following amenities are closed until further notice: Children's club, casino, nightclub, and the theater. During this time, the evening entertainment program is held outdoors.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 218 out of 554 reviews
5 - Excellent 39%
Rating 4 - Good. 166 out of 554 reviews
4 - Good 30%
Rating 3 - Okay. 73 out of 554 reviews
3 - Okay 13%
Rating 2 - Poor. 45 out of 554 reviews
2 - Poor 8%
Rating 1 - Terrible. 52 out of 554 reviews
1 - Terrible 9%

4.2/5

Cleanliness

3.8/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pools don't open until 10am and then closed at 6pm. They do not provide shuttle service as advertised. The walk is at least 1/2 a mile from restaurants to the beach. All but 3 restaurants are closed & those are two busy to accommodate our reservations. The teen hub and kids area never opened. Not 1 of the swim up bars ever opened. The line for a drink was over 30 mins many times. We watched them make frozen cocktails-with NO alcohol. The employees are exhausted although friendly and even embarrassed by the lack of proper management of the complex. The food was mediocre at best with ZERO LOCAL CUSINE. The worst was when my daughter & Son in Law paid to upgrade my room to Privilege on the 2nd day. The front desk did the paper work my family paid it in full. My granddaughters and I got out of the water - packed our rooms - walked over a 1/4 mile to the front desk to get our arm bands. When we got there they told us they made a mistake and wanted another $635. The Hotel manager was RUDE would not honor the deal we'd already paid and packed up for-she forced us back to our original room. NO HOT WATER on 3 of the 5 days we were there. The bathtub on the roof jets did not work. The drain plug on the tub in the room did not work. The maid was amazing-Luis my daughters 'butler' was kind. El Faro gives The Dominican Republic a very bad reputation. I will never stay at another OCEAN ONE resort again!!!!!!
Stayed 5 nights in Oct 2021

1/5 Terrible

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Little staff in the buffet and when you went to the buffet the tables were dirty there were no tables available.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice we enjoyed our vacation in that hotel
Stayed 7 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful, the beach is good, the rooms are spacious and with a a great view but the one I stayed needs maintenance, the food is really good and the drinks are top shelve Now the bad, the staff is not enough, the poll areas are dirty of food leftovers, the waiters in the restaurants take forever to attend the table and then they rush you to eat fast because they need the table, one morning we could not eat at the buffet because they lines were imposible, and the majority of the staff needs training
Stayed 3 nights in Sep 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities
By far one of the worst if not the worst resort experience ever. Poor communication, management and service. Rooms weren’t clean, restaurants weren’t open and we had to bribe a server to find us a table after being told that the restaurant was at full capacity. It was the only one open and that was not communicated to us. We were told all were open. We left same day and refused to give us a refund.
Stayed 4 nights in Jul 2021