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Overview of Emporio Ixtapa

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Private beach, sun loungers
Private beach, sun loungers
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Emporio Ixtapa

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationEl Palmar Beach1 min walk
    Popular LocationMarina Ixtapa18 min walk
    AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)21 min drive
    Popular LocationBlanca Beach22 min drive

Choose dates to view prices

Junior Suite, 1 King Bed, Ocean View

5/5 guest room rating
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Ocean View

3.8/5 guest room rating
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Standard Double or Twin Room

4.5/5 guest room rating
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Ocean View

4.4/5 guest room rating
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Mountain View

4/5 guest room rating
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Mountain View

5/5 guest room rating
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Sea View

5/5 guest room rating
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

No guest room rating
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior With Mountain View

5/5 guest room rating
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Sea View

No guest room rating
  • Sea view
  • Sleeps 4
  • 2 Double Beds

About this area

Ixtapa

Located in Ixtapa, Emporio Ixtapa is in the city center and on a private beach. While the natural beauty of El Palmar Beach and Ixtapa Island can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Magic World Aquapark and Delfiniti are also worth visiting. Looking to get your feet wet? Water skiing, parasailing and sailing adventures can be found near the property. Guests appreciate the resort's central location.
Popular Location

What's nearby

  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 7 min walk
  • Delfiniti - 9 min walk
  • Marina Ixtapa - 18 min walk
  • Blanca Beach - 22 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • Condimento — 1 min walk
  • Sunset Grill — 1 min walk
  • Emilio's Pizza — 5 min walk
  • Deborah's Restaurant — 5 min walk
  • Bistro Soleiado — 6 min walk

About this property

Emporio Ixtapa

Resort with private beach, full-service spa
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 219 rooms offer free WiFi, iPod docks, and LCD TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Ixtapa resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Oriental Spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 312 out of 994 reviews
5 - Excellent 31%
Rating 4 - Good. 400 out of 994 reviews
4 - Good 40%
Rating 3 - Okay. 180 out of 994 reviews
3 - Okay 18%
Rating 2 - Poor. 68 out of 994 reviews
2 - Poor 7%
Rating 1 - Terrible. 34 out of 994 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emporio was good. Only complaint was the cab used from Emporio to our timeshare property Pacifica. Emporio has a sign posted that says cost of cab ride should be $70 pesos. When we took the cab ride to Pacifica the cabbie demanded $120 pesos. Next time I will ask at Emporio before I take a cab to Pacifica.
Stayed 3 nights in Feb 2021

2/5 Poor

Stayed 7 nights in Mar 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Emporio is great! It is reasonably priced and they do not require all-inclusive. Staff is very friendly and helpful.
Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to everything and the view was very great
Stayed 1 night in Feb 2021