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Private beach, sun-loungers
Private beach, sun-loungers
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Guest reviews

3.9 out of 5 Good
989 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationEl Palmar Beach1 min walk
Popular LocationMagic World Aquapark7 min walk
Popular LocationDelfiniti9 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)22 min drive

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About this area

Ixtapa

Located in Ixtapa, Hotel Emporio Ixtapa is in the city centre and on a private beach. While the natural beauty of El Palmar Beach and Ixtapa Island can be enjoyed by anyone, those looking for an activity can explore Marina Ixtapa. Magic World Aquapark and Delfiniti are also worth visiting. Looking to get your feet wet? Waterskiing, parasailing and sailing adventures can be found near the property. Our guests appreciate the resort's central location.
Visit our Ixtapa travel guide
View in a map
Popular Location

What's nearby

  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 7 min walk
  • Delfiniti - 9 min walk
  • Ixtapa Golf Course - 15 min walk
  • Marina Ixtapa Golf Club - 24 min drive

Getting around

  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 22 min drive

Restaurants

  • Condimento — 1 min walk
  • Sunset Grill — 1 min walk

About this property

Hotel Emporio Ixtapa

Resort with private beach and full-service spa
Catch some rays on Hotel Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 219 rooms offer free WiFi, iPod docks and LCD TVs with cable channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Hotel Emporio Ixtapa offers 219 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ixtapa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Oriental Spa. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Garden
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Emporio Ixtapa
Hotel Emporio
Emporio Ixtapa
Hotel Emporio Ixtapa Resort
Hotel Emporio Ixtapa Ixtapa
Hotel Emporio Ixtapa Resort Ixtapa

Frequently asked questions

Can I cancel my reservation for free at Hotel Emporio Ixtapa and receive a full refund?
Yes, Hotel Emporio Ixtapa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Emporio Ixtapa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Emporio Ixtapa?
As of Sep 26, 2020, prices found for a 1-night stay for 2 adults at Hotel Emporio Ixtapa on Sep 28, 2020 start from CA $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Emporio Ixtapa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Emporio Ixtapa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Emporio Ixtapa?
Valet parking is free at this property.
What time is check-in at Hotel Emporio Ixtapa?
Check-in is from 3 PM to midnight.
What time is check-out at Hotel Emporio Ixtapa?
Checkout is at noon.
Where is Hotel Emporio Ixtapa located?
Located in Ixtapa, this beachfront resort is in the city centre and within 1 mi (2 km) of El Palmar Beach and Marina Ixtapa. Ixtapa Island and Zihuatanejo Bay are also within 6 mi (10 km).
3.9
Good
989 reviews
5 - Excellent
308
4 - Good
403
3 - Okay
178
2 - Poor
68
1 - Terrible
32

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing I don't like is that people reserve the chairs on swimming pool and beach without using them. it shouldn't be reservation. or first come first serve.
Stayed 6 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like that people reserve the chairs on the swimming pool and the beach. people reserve the chairs with out using them
Stayed 6 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is reasonably priced and the staff is great!
Stayed 14 nights in Mar 2020