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"We thoroughly enjoyed our 2 nights at Freehand Chicago! It’s a great old property, restored with lots of special touches and upgrades. First night was a bit uncomfortable, due to an issue with the AC in our room, but they gave us a cooling fan for the second night, which worked great. Staff was awesome…especially Hannah and Jake, the bartenders. Excellent selection of specialty coffees and teas, as well as small bites and sandwiches. Cocktails were amazing!"

"The bedroom suite was of a very comfortable size and well stocked with towels. View toward beach and Navy Pier enjoyable. Easy walk to downtown area. Hotel meals very well prepared."

"Hotel staff, from reception desk, to housekeeping, wait staff, to door staff were superb: helpful and very responsive throughout my stay."

"Fantastic. Worth the cost!"

"Loved this hotel. We had a king classic in grand tower high floor. Our bed was comfy, shower was nice, room was large enough and loved the colors. View was decent. Bar had great drinks. Pool is gorgeous. The only negative was the elevators which were compact and wait times were very long sometimes. Valet was good. Hotel is located in heart of downtown. Lots to do and walkable. "

"Enjoyed our stay. Great location."

"Very nice hotel righr in the heart of the City. Convenient transportation and tons of bars and restaurants."

"Third stay at the Palmer House. We'll be back."

"Our stays at CitizenM are always wonderful! The state is friendly, the hotels is clean, and modern. "