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Overview of Swissotel - Chicago

Photo gallery

Guest reviews

4.4 / 5Excellent
4,915 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationChicago Riverwalk3 min walk
Popular LocationChicago Theatre10 min walk
RestaurantCyrano's Café & Wine Bar3 min walk
RestaurantIsland Party Hut3 min walk
AirportChicago, IL (ORD-O'Hare Intl.)39 min drive

Choose dates to view prices

  • Classic Room, 2 Double Beds, City View

    4.7/5 guest room rating

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 4
    Show more
  • Classic Room, 1 King Bed, River View

    4.8/5 guest room rating

    Room amenities

    • 320 sq ft
    • River view
    • Sleeps 3
    Show more
  • Classic Room, 2 Double Beds, River View

    4.5/5 guest room rating

    Room amenities

    • 320 sq ft
    • River view
    • Sleeps 4
    Show more
  • Classic Room, 1 King Bed, Lake View (Lake View)

    4.8/5 guest room rating

    Room amenities

    • 322 sq ft
    • Lake view
    • Sleeps 3
    Show more
  • Classic Room, 2 Double Beds, Lake View

    4.3/5 guest room rating

    Room amenities

    • 320 sq ft
    • Lake view
    • Sleeps 4
    Show more
  • Premier Corner Room, 1 King Bed, City View

    4.3/5 guest room rating

    Room amenities

    • 419 sq ft
    • City view
    • Sleeps 2
    Show more
  • Premier Corner Room, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 419 sq ft
    • Lake view
    • Sleeps 3
    Show more
  • Classic Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 3
    Show more
  • Executive Suite, 1 King Bed, City View

    Room amenities

    • 750 sq ft
    • City view
    • Sleeps 4
    Show more
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 351 sq ft
    • City view
    • Sleeps 3
    Show more
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 4
    Show more
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

    Room amenities

    • 351 sq ft
    • River view
    • Sleeps 3
    Show more
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View

    Room amenities

    • 351 sq ft
    • River view
    • Sleeps 4
    Show more
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 351 sq ft
    • Lake view
    • Sleeps 3
    Show more
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

    Room amenities

    • 351 sq ft
    • Lake view
    • Sleeps 4
    Show more
  • Classic Room, 1 King Bed

    Room amenities

    • Sleeps 2
    Show more
  • Classic Double Room, 2 Double Beds

    Room amenities

    • Sleeps 2
    Show more
  • Executive Suite, 1 King Bed

    Room amenities

    • Sleeps 4
    Show more
  • Suite, 1 King Bed, View

    Room amenities

    • Sleeps 4
    Show more

About this area

Chicago

Located in Chicago's The Loop neighbourhood, Swissotel - Chicago is in the city centre and on a river. Chicago Riverwalk and Navy Pier are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Water Tower Place. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wintrust Arena. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Our guests love the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Chicago Riverwalk - 3 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • House of Blues Chicago - 13 min walk
  • Navy Pier - 17 min walk

Getting around

  • Millennium Station - 9 min walk
  • State Station - 11 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 39 min drive

Restaurants

  • The Palm — 1 min walk
  • Amuse — 1 min walk
  • Cyrano's Café & Wine Bar - 3 min walk
  • Island Party Hut - 3 min walk
  • Columbus Tap - 4 min walk
Questions about this property?Find answers

About this property

Swissotel - Chicago

Luxury Chicago hotel in The Loop, walk to Chicago Riverwalk
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and valet parking. All 661 rooms offer WiFi, iPod docks and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, wired Internet (surcharge) and premium bedding.
Swissotel - Chicago offers 661 forms of accommodation with iPod docking stations and designer toiletries. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films.
Bathrooms include a separate bath and shower. This Chicago hotel provides wired and wireless Internet access for a surcharge.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 60.00 per night
Valet parking: USD 74.00 per night

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 5-22 per person
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Russian
Spanish

Business services

Business centre
Computer station
Conference centre

Spa

Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage - swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Separate bathtub and shower

Entertainment

TV channels
iPod dock
LCD TV
Films for purchase
Premium channels

More

Connecting rooms available
Desk
In-room massage

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 250.00 per stay
Dogs only
1 per room (up to 25 lb/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per day.
Free cots (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 60.00 per night
  • Valet parking fee: USD 74.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Guest reviews

4.4
Excellent
5 - Excellent
2,853
4 - Good
1,410
3 - Okay
369
2 - Mediocre
180
1 - Poor
103
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.5
Property condition

4/5 Good

  • Liked: Property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was a beautiful Hotel and I would definitely stay again.

    Stayed 2 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    The view from our room was amazing and it was so clean. It was perfect for a romantic mini getaway with your hubby.

    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was super friendly and I enjoyed our stay. The rooms were amazing. We loved it alot

    Stayed 2 nights in May 2020