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Stayed 3 nights in Oct. 2019
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Swissotel - Chicago
Star Rating
Information
Reviews
Excellent
4,231 reviews
Amenities
- Free WiFi
- Pet Friendly
- Air Conditioning
- Spa
Map
323 E Wacker Dr, Chicago, IL
What's nearby
- Millennium Park
- 12 min walk
- Art Institute of Chicago
- 15 min walk
- Navy Pier
- 17 min walk
- Chicago, IL (ORD-O'Hare Intl.)
- 29 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Classic Room, 1 King Bed, City View
Room Amenities
- City view
- Sleeps 3
More detailsClassic Room, 2 Double Beds, City View
Room Amenities
- City view
- Sleeps 4
More detailsClassic Room, 1 King Bed, River View
Room Amenities
- River view
- Sleeps 3
More detailsClassic Room, 2 Double Beds, River View
Room Amenities
- River view
- Sleeps 4
More detailsClassic Room, 1 King Bed, Lake View (Lake View)
Room Amenities
- Lake view
- Sleeps 3
More detailsClassic Room, 2 Double Beds, Lake View
Room Amenities
- Lake view
- Sleeps 4
More detailsPremier Corner Room, 1 King Bed, City View
Room Amenities
- City view
- Sleeps 2
More detailsPremier Corner Room, 1 King Bed, City View
Room Amenities
- Lake view
- Sleeps 3
More detailsSwiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
Room Amenities
- River view
- Sleeps 3
More detailsSwiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
Room Amenities
- Lake view
- Sleeps 3
More detailsSwiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
Room Amenities
- City view
- Sleeps 3
More detailsSwiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
Room Amenities
- River view
- Sleeps 4
More detailsSwiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View
Room Amenities
- Lake view
- Sleeps 4
More detailsSwiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
Room Amenities
- City view
- Sleeps 4
More detailsExecutive Suite, 1 King Bed, City View
Room Amenities
- City view
- Sleeps 4
More details
About this area
Chicago
Located on a river, Swissotel - Chicago is in Chicago's The Loop neighbourhood, an area with good shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Chicago Theatre and Chicago Cultural Center are cultural highlights. Navy Pier and Skydeck Ledge are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Randolph-Wabash Station is 11 minutes by foot and State Station is 11 minutes.
What's nearby
- Millennium Park - 12 min walk
- Art Institute of Chicago - 15 min walk
- Chicago Water Tower - 17 min walk
- Navy Pier - 17 min walk
- Chicago Children's Museum - 19 min walk
Getting around
- Millennium Station - 9 min walk
- Randolph-Wabash Station - 11 min walk
- Chicago, IL (ORD-O'Hare Intl.) - 29 min drive
Restaurants
- Where to eat
- The Palm – Serves breakfast, lunch and dinner daily.
- Amuse – Lobby lounge with a bar. Serves light fare daily.
- Third on-site dining venue – Restaurant. Serves breakfast daily.
About this property
Policies
Check-in
Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 50 per day.
- Free cribs (infant beds)!
Pets
- Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 250.00 per stay.
- Dogs only
- 1 per room (up to 25 lb/11 kg)
- Restrictions apply
- For more information, contact the property on the number on the booking confirmation
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 20 per accommodation, per night
The resort fee includes:
- Health club access
- Fitness centre access
- Internet access
- Phone calls
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 5 and USD 22 per person (approximately)
- Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
- Self-parking fee: USD 57 per night
- Valet parking fee: USD 70 per night (in/out privileges)
- Pet deposit: USD 250.00 per stay
- Pet fee: USD 50 per pet, per night
- Rollaway bed fee: USD 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Property amenities
Internet
- Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: USD 57 per night
- Valet parking: USD 70 per night
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 5-22 per person
- 1 restaurant and 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- 24-hour fitness centre
- Spa services
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- French
- German
- Russian
- Spanish
Business services
- Business centre
- Computer station
- Conference centre
Spa
- Body treatments
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - prenatal
- Massage - sports
- Massage - swedish
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Fireplace in reception
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Separate bathtub and shower
Entertainment
- TV channels
- iPod dock
- LCD TV
- pay films
- premium channels
Food and drink
- Coffee/tea maker
- Fridge
More
- Connecting rooms available
- Desk
- In-room massage
- Iron/ironing board
- Phone
- Safe
Nearby things to do
Activities
- Beach access
- Bike hire
- Golf
- Hiking/biking trails
- Kayaking
- Sailing
- Windsurfing
Where to eat
- The Palm – Serves breakfast, lunch and dinner daily.
- Amuse – Lobby lounge with a bar. Serves light fare daily.
- Third on-site dining venue – Restaurant. Serves breakfast daily.
Great place Great staff Very comfortable The Palm has good food but very pricey
Stayed 2 nights in Oct. 2019
I liked the location, really downtown. The room was clean and quite comfortable. I didn't like the service. I asked twice for a baby crib, no one came or kept me informed. When I got back to them, they told me there was nothing available anymore. I asked for an extra sheet and blanket. They told me it will be sent to our room, but again nothing was done. Very deceived about the service and the communication!
Stayed 1 night in Oct. 2019
This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019
Lovely, quiet room with comfortable space for reading, computer work, and stretching--excellent bed!
Stayed 1 night in Oct. 2019