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Swissotel - Chicago

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
4,231 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Millennium Park
    12 min walk
  • Popular Location
    Art Institute of Chicago
    15 min walk
  • Popular Location
    Navy Pier
    17 min walk
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    29 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Classic Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Classic Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Classic Room, 1 King Bed, River View

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Classic Room, 2 Double Beds, River View

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Classic Room, 1 King Bed, Lake View (Lake View)

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Classic Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Premier Corner Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Premier Corner Room, 1 King Bed, City View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Executive Suite, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Chicago

Located on a river, Swissotel - Chicago is in Chicago's The Loop neighbourhood, an area with good shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Chicago Theatre and Chicago Cultural Center are cultural highlights. Navy Pier and Skydeck Ledge are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Randolph-Wabash Station is 11 minutes by foot and State Station is 11 minutes.

What's nearby

  • Popular Location
    Millennium Park - 12 min walk
  • Popular Location
    Art Institute of Chicago - 15 min walk
  • Popular Location
    Chicago Water Tower - 17 min walk
  • Popular Location
    Navy Pier - 17 min walk
  • Popular Location
    Chicago Children's Museum - 19 min walk

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 11 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 29 min drive

Restaurants

  • Where to eat
  • The Palm – Serves breakfast, lunch and dinner daily.
  • Amuse – Lobby lounge with a bar. Serves light fare daily.
  • Third on-site dining venue – Restaurant. Serves breakfast daily.

About this property

Swissotel - Chicago

This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and valet parking. All 661 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 250.00 per stay.
  • Dogs only
  • 1 per room (up to 25 lb/11 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 57 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 57 per night
  • Valet parking: USD 70 per night

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 5-22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Beach access
  • Bike hire
  • Golf
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Windsurfing

Where to eat

  • The Palm – Serves breakfast, lunch and dinner daily.
  • Amuse – Lobby lounge with a bar. Serves light fare daily.
  • Third on-site dining venue – Restaurant. Serves breakfast daily.
4.4

Excellent

5 - Excellent
2,432
4 - Good
1,245
3 - Okay
313
2 - Mediocre
149
1 - Poor
92
4.6
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.5
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 3 nights in Oct. 2019

5/5 Excellent

Great place Great staff Very comfortable The Palm has good food but very pricey

Stayed 2 nights in Oct. 2019

3/5

I liked the location, really downtown. The room was clean and quite comfortable. I didn't like the service. I asked twice for a baby crib, no one came or kept me informed. When I got back to them, they told me there was nothing available anymore. I asked for an extra sheet and blanket. They told me it will be sent to our room, but again nothing was done. Very deceived about the service and the communication!

Stayed 1 night in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019

5/5 Excellent

Lovely, quiet room with comfortable space for reading, computer work, and stretching--excellent bed!

Stayed 1 night in Oct. 2019

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