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Swissotel - Chicago

4.5 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Swissotel - Chicago

Reception
Meeting facility
Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Located near Michigan Avenue, Swissotel - Chicago offers a serene escape with a garden and fireplace in the lobby. Treat yourself to spa treatments or dine at The Palm, which serves up delicious breakfast, lunch, and dinner. With dry cleaning services and bike rentals available for your convenience.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 419 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

Lifestyle Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Corner Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

Classic Room, 1 King Bed, Lake View (Lake View)

Classic Room, 1 King Bed, Lake View (Lake View)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, River View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(116 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 2 Double Beds

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 2,239 reviews
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includes taxes & fees
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About the area

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Grant Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissôtel - ‬2 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬2 min walk
  • ‪Tre Dita - ‬4 min walk

About this property

Swissotel - Chicago

Luxury eco-certified hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, Swissotel - Chicago provides a grocery/convenience store, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a manicure/pedicure, a body treatment, or a facial. The on-site restaurant, The Palm, offers breakfast, lunch, and dinner. Stay connected with in-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • A front-desk safe, an elevator, and a TV in the lobby
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 661 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 35 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 60601, 60601, Hotel License

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Is Swissotel - Chicago pet-friendly?

Yes, Swissotel - Chicago allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Swissotel - Chicago?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on Sept 1, 2025 start from CA $219.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Swissotel - Chicago?

Valet parking is available for USD 87.00 per night.

What time is check-in at Swissotel - Chicago?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Swissotel - Chicago?

Check-out is at noon.

Where is Swissotel - Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Michigan Avenue, Millennium Park, and Chicago Riverwalk. Chicago Theatre and State Street are also within 10 minutes. Randolph-Wabash Station is 10 minutes by foot and State Station is 10 minutes.

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Swissotel - Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1796 out of 2640 reviews
Rating 8 - Good. 444 out of 2640 reviews
Rating 6 - Okay. 181 out of 2640 reviews
Rating 4 - Poor. 98 out of 2640 reviews
Rating 2 - Terrible. 121 out of 2640 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel. We loved our stay, would highly recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe and location. Will stay again!!
Stayed 1 night in Aug 2025

10/10 Excellent

Alisher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Porshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with staff, room and overall stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and services
Stayed 5 nights in Aug 2025

10/10 Excellent

Shoeb Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay
Stayed 4 nights in Jul 2025

8/10 Good

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and room size was everthing as advertised.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean beautiful hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Min Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room had a great view.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great place to stay, everything is near by.
Stayed 3 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff, clean and comfortable hotel, amazing location
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff was excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location are excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristy

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Hotel was very nice and location was excellent!
Stayed 3 nights in Jul 2025

6/10 Okay

Iesha

Liked: Cleanliness
The lake view was beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

Tameshia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing. Staff, location, and accessibility.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel. It's in a great location within walking distance to many sites in downtown Chicago. Would recommend this hotel to anyone wanting to visit Chicago!
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a family of four. Very walkable and very clean. Would stay there again and again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is nice, property is always clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the Stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that that Swissotel was nearby the restaurants that we went too, and we had a nice room view.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff and beautiful in general. Will definitely stay again.
Stayed 1 night in Jul 2025