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The Chicago Hotel Collection River North

Photo gallery for The Chicago Hotel Collection River North

Deluxe Queen | In-room safe, individually decorated, individually furnished, desk
Signature Suite | In-room safe, individually decorated, individually furnished, desk
Two Bedroom Suite | In-room safe, individually decorated, individually furnished, desk
Signature Suite | In-room safe, individually decorated, individually furnished, desk
Deluxe King | In-room safe, individually decorated, individually furnished, desk

Overview of The Chicago Hotel Collection River North

The Chicago Hotel Collection River North

3.0 star property

7.0/10 Good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Business services
  • Laundry
  • Room service
Map
312 W. Chestnut St., Chicago, IL, 60610

Explore the area

  • Popular LocationJohn Hancock Center15 min walk
  • Popular LocationWater Tower Place15 min walk
  • Popular LocationChicago Riverwalk16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Room options

About this area

Chicago

The Chicago Hotel Collection River North is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near the beach. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.

What's nearby

  • Chicago Water Tower - 14 min walk
  • John Hancock Center - 15 min walk
  • Water Tower Place - 15 min walk
  • Chicago Riverwalk - 16 min walk
  • Original Playboy Mansion - 19 min walk

Getting around

  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Clybourn Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • Bistro Voltaire - 3 min walk
  • Club Lago - 5 min walk
  • The Boarding House - 6 min walk
  • Brehon Pub - 6 min walk
  • The Franklin Room - 6 min walk

About this property

The Chicago Hotel Collection River North

3-star hotel located in Downtown Chicago
Near Michigan Avenue, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • An elevator, a TV in the lobby, and smoke-free premises
  • Luggage storage
  • Guest reviews say great things about the overall value
Room features
All 52 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, heating, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (100 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 40-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 10:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (10:00 AM - 11:00 PM) and Friday - Saturday (10:00 AM - midnight)
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 65 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: 14 percent
  • Resort fee: USD 39.95 per accommodation, per night
The resort fee includes:
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

Frequently asked questions

Is The Chicago Hotel Collection River North pet-friendly?

Yes, The Chicago Hotel Collection River North allows dogs (limit 2 per room) with a maximum weight of up to 65 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Chicago Hotel Collection River North?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at The Chicago Hotel Collection River North on Dec 13, 2022 start from CA $118.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chicago Hotel Collection River North?

Limited spots are available.

What time is check-in at The Chicago Hotel Collection River North?

Check-in is from 4:00 PM - 10:00 PM. After-hours check-in is not available.

What time is check-out at The Chicago Hotel Collection River North?

Check-out is at 11 AM.

Where is The Chicago Hotel Collection River North located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Oak Street and Michigan Avenue. Chicago Riverwalk and Chicago Theatre are also within 2 mi (3 km). Chicago Station (Brown Line) is only a 3-minute walk and Chicago Station (Red Line) is 11 minutes.

Can I cancel my reservation for free at The Chicago Hotel Collection River North and receive a full refund?

Yes, The Chicago Hotel Collection River North offers free cancellation on select room rates, because flexibility matters! Please refer to The Chicago Hotel Collection River North cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.0

Good

Rating 10 - Excellent. 64 out of 158 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 30 out of 158 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 16 out of 158 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 19 out of 158 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 29 out of 158 reviews" "
" "2 - Terrible 18%

8.1/10

Cleanliness

7.1/10

Staff & service

6.8/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Judah
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun and convenient
Stayed 1 night in Dec 2022

6/10 Okay

angela
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel but hadn’t realized it was right next to the train tracks. Comfortable & clean.

10/10 Excellent

Mason
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was coo
Stayed 1 night in Nov 2022

10/10 Excellent

Tony
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique hotel. Love the concept & the fact it’s a repurposed youth hostel. Helpful desk clerk & great communal kitchen/facilities.
Stayed 1 night in Oct 2022

4/10 Poor

Bakari
Travelled with partner
Disliked: Staff & service, property conditions & facilities
A situation is being handled
Stayed 2 nights in Sep 2022

8/10 Good

Nate
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2022

4/10 Poor

Juan
Travelled with group
Disliked: Staff & service
Nothing good to say
Did not get a chance to stay. Apparently the air conditioner broke and the manager said she could not accommodate me and my family, was told she could not transfer our booking to another hotel of the same company. Was told the only option was to cancel the reservation and to figure it out on my own, even tho I had their other location on the phone trying to walk her through the transfer process. Was told I would get refunded No eye contact or anything felt completely ignored. Still stayed at their second location but definitely took a toll on my weekend to have to spend twice as much as I expected to
Stayed 2 nights in Aug 2022

8/10 Good

Elizabeth
Stayed 1 night in Aug 2022

2/10 Terrible

Jose
Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Location is good
Stayed 4 nights in Aug 2022

6/10 Okay

Kelly
Stayed 1 night in Aug 2022