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Overview of Embassy Suites Chicago Downtown

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Guest reviews

4.3 / 5Excellent
2,304 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationHouse of Blues Chicago8 min walk
Popular LocationChicago Riverwalk9 min walk
RestaurantAlliance Patisserie1 min walk
RestaurantPops For Champagne1 min walk
AirportChicago, IL (ORD-O'Hare Intl.)33 min drive

Choose dates to view prices

  • Two Room Suite, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    Show details
  • Two Room Suite, 2 Doubles

    4.3/5 guest room rating

    Room amenities

    • Sleeps 6
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  • Two Room Suite, 2 Doubles, City View

    4.1/5 guest room rating

    Room amenities

    • Sleeps 6
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  • Two Room Suite, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
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  • 1 King Suite Accessible with Bathtub

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
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  • 1 King Suite Accessible with Roll-In Shower

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Presidential Suite, 2 Bedrooms, 1 King, 2 Doubles

    Room amenities

    • Sleeps 6
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  • Suite, 1 King Bed

    Room amenities

    • Sleeps 4
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  • Suite, 1 Bedroom, Corner

    5/5 guest room rating

    Room amenities

    • Sleeps 6
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  • Suite, 2 Double Beds, View, Corner

    Room amenities

    • Sleeps 6
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About this area

Chicago

Located near the beach, Embassy Suites Chicago Downtown is in Chicago's River North neighbourhood, an area with good shopping. Chicago Theatre and Field Museum of Natural History are cultural highlights, and some of the area's popular attractions include Navy Pier and Lincoln Park Zoo. John G. Shedd Aquarium and Skydeck Ledge are not to be missed. Kayaking, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Grand Station (Red Line) is just steps away and Chicago Station (Red Line) is 5 minutes by foot.

Popular Location

What's nearby

  • House of Blues Chicago - 8 min walk
  • Chicago Riverwalk - 9 min walk
  • Chicago Theatre - 10 min walk
  • Water Tower Place - 11 min walk
  • John Hancock Center - 12 min walk

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 14 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 33 min drive

Restaurants

  • Osteria Via Stato — 1 min walk
  • Alliance Patisserie - 1 min walk
  • Pops For Champagne - 1 min walk
  • Watershed - 1 min walk
  • Sweetgreen - 1 min walk
Questions about this property?Find answers

About this property

Embassy Suites Chicago Downtown

4-star Chicago hotel in River North, walk to Chicago Riverwalk
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking. All 368 rooms provide conveniences such as sofa beds and sitting areas, plus pillowtop beds and flat-screen TVs with satellite channels. Other amenities available to guests include wireless Internet access (surcharge), wired Internet (surcharge) and fridges.
Embassy Suites Chicago Downtown offers 368 forms of accommodation with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and public transport

Valet parking: USD 69 per night
Parking height restrictions apply

Food and drink

Free cooked-to-order breakfast
1 restaurant
1 bar
Free daily reception
Room service available

Things to do

Fitness centre
Indoor pool
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Microwave
Fridge
Sofa bed

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Double sofa bed
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

Flat-screen TV
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Iron/ironing board
Safe
Separate sitting area

Policies

Check-in

Check-in between 4 PM and 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Guest reviews

4.3
Excellent
5 - Excellent
1,211
4 - Good
760
3 - Okay
209
2 - Mediocre
73
1 - Poor
51
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The property was in a nice location and was close to any & all types of recreation, food. The staff was very accommodating and helpful. The manager, Don Slowinski, was wonderful in helping us with our reservation details especially when working under the stress of the Covid-19 reality. We will return.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and quiet and the spacing in the room was nice and clean

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had free alcohol for happy hour, hotel was very clean and a great deal, will stay there again.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The stay was fantastic as usual. Staff always friendly and the room was clean. Great free breakfast as well. Unlike any other.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a marvelous experience, but one major problem...the food on the breakfast buffet line was COLD, even tho in warming trays! Turn up the heat!

Stayed 2 nights in Mar 2020