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The Emily Hotel

Photo gallery for The Emily Hotel

Terrace/patio
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Flat-screen TV

Overview of The Emily Hotel

The Emily Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
311 North Morgan Street, Chicago, IL, 60607

Explore the area

  • Popular LocationChicago Riverwalk19 min walk
  • Popular LocationMerchandise Mart20 min walk
  • Popular LocationWillis Tower5 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)40 min drive

Room options

About this area

Chicago

The Emily Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near a metro station. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at United Center or Wrigley Field.
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Map

What's nearby

  • Chicago Riverwalk - 19 min walk
  • Merchandise Mart - 20 min walk
  • State Street - 3 min drive
  • Willis Tower - 5 min drive
  • United Center - 11 min drive

Getting around

  • Millennium Station - 4 min drive
  • Grand Station (Blue Line) - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • Next - 2 min walk
  • Duck Duck Goat - 2 min walk
  • The Aviary - 3 min walk
  • Gus's World Famous Fried Chicken - 3 min walk
  • Swift & Sons - 3 min walk

About this property

The Emily Hotel

4-star hotel located in Downtown Chicago
Willis Tower is located near The Emily Hotel, which provides a firepit, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Selva, the onsite restaurant. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), valet parking (surcharge), and luggage storage
  • A 24-hour front desk, a front desk safe, and ATM/banking services
  • Smoke-free premises, meeting rooms, and wedding services
  • Guest reviews speak well of the bar, helpful staff, and location
Room features
All 159 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–1:00 PM: USD 6-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Selva
  • Fora

Things to do

  • 24-hour fitness center

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 6 and USD 25 per person (approximately)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

Frequently asked questions

Is The Emily Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Emily Hotel?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at The Emily Hotel on Dec 18, 2022 start from CA $221.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Emily Hotel?

Valet parking is available for USD 70 per night. Limited spots are available.

What time is check-in at The Emily Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Emily Hotel?

Check-out is at 11:00 AM.

Where is The Emily Hotel located?

Located in Downtown Chicago, this hotel is within 2 mi (3 km) of Milwaukee Avenue, Chicago Riverwalk, and Willis Tower. Chicago Theatre and United Center are also within 2 mi (3 km). Grand Station (Blue Line) is 9 minutes by foot and Clinton Station (Green Line) is 12 minutes.

Can I cancel my reservation for free at The Emily Hotel and receive a full refund?

Yes, The Emily Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Emily Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Emily Hotel Reviews

The Emily Hotel Reviews

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 109 out of 168 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 27 out of 168 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 16 out of 168 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 9 out of 168 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 7 out of 168 reviews" "
" "2 - Terrible 4%

9.0/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Excellent

Anthony
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very, close and convenient. Love the simplicity!
Stayed 1 night in Nov 2022

2/10 Terrible

Erika, Concord Township
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are so low to the ground - they are perfect for a toddler. For a grown adult- extremely uncomfortable. The “we did it ourselves” look of all the room custom woodwork looks like a college project. Lighting in the room is by far one of the worst features along with the bedside tables which are about 8” off the ground! Try looking for the bedside light in the middle of the night and running your hands up and down the nasty cable to find the toggle on/off switch. I have never the wood chair for the “desk” is so hard and uncomfortable- don’t plan on sitting for more than 5 minutes. This hallway carpets are filthy and the whole place feels more like a dorm than an urban chic hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Laura
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room grew on us. Our only complaint was the roortop bar staff pretty much ignored us.

2/10 Terrible

IGOR
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, low standards

10/10 Excellent

Steve
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern styling
Stayed 1 night in Nov 2022

10/10 Excellent

Kristine
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel and a perfect location amazing restaurants and beautiful views
Stayed 1 night in Oct 2022

8/10 Good

W Brandon
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean. The room layout is a bit strange with the sink not in the bathroom. Strange.
Stayed 1 night in Oct 2022

4/10 Poor

Dan
Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
A lot of very nice things. However, lacquered plywood for counters in the rooms, pegboard for closet doors. No coffee pot in the room and no coffee service until 6:30. It feels like an effort to be cheap masquerading as eccentric.
Stayed 1 night in Oct 2022

10/10 Excellent

Brittney
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Well kept property
Stayed 1 night in Oct 2022

10/10 Excellent

Abigail
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet! Modern and updated!
Stayed 1 night in Oct 2022