2/5 Poor
Jackie
Business traveller
Oct. 15, 2021
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2021
Ace Hotel Chicago
Photo gallery for Ace Hotel Chicago
Overview of Ace Hotel Chicago
Ace Hotel Chicago
4.6/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
311 North Morgan Street, Chicago, IL, 60607
Explore the area
- Chicago Riverwalk19 min walk
- United Center3 min drive
- Willis Tower5 min drive
- Chicago, IL (ORD-O'Hare Intl.)39 min drive
Choose dates to view prices
About this area
Chicago
Ace Hotel Chicago is located in Near West Side, a neighborhood in Chicago, and is in the entertainment district and near a metro station. Merchandise Mart and Chicago Cultural Center are notable landmarks, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Chicago Children's Museum and Field Museum of Natural History are not to be missed.
What's nearby
- Chicago Riverwalk - 19 min walk
- United Center - 3 min drive
- Art Institute of Chicago - 4 min drive
- Willis Tower - 5 min drive
- Millennium Park - 12 min drive
Getting around
- Chicago Halsted Station - 4 min drive
- Grand Station (Blue Line) - 9 min walk
- Chicago O'Hare International Airport (ORD) - 39 min drive
Restaurants
- Lovage — 1 min walk
- Next — 2 min walk
- Duck Duck Goat — 2 min walk
- The Aviary — 3 min walk
- La Sirena Clandestina — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 57 per night; includes in/out privileges)
- Limited onsite parking
Food and drink
- To-go breakfast available for a fee daily 7:00 AM–11:30 AM: USD 6-25 per person
- 1 coffee shop/café
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
Family friendly
- Snack bar/deli
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Meeting rooms
Outdoors
- Firepit
- Outdoor entertainment area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Heating (climate-controlled)
Bathroom
- Bathrobes
- Hair dryer
- Shower
- Towels
Entertainment
- Flat-screen TV
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Safe
Similar properties
See similar properties
Chicago
Downtown Chicago
Free WiFi
Guest rating 4.5+
Hotel
4 star
Air conditioned
Business-friendly
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Dogs welcome
2 per room (up to 25 lbs)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 6 and USD 25 per person (approximately)
- Valet parking fee: USD 57 per night (in/out privileges)
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number Hotel License
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago Hotel
Ace Hotel Chicago Chicago
Ace Hotel Chicago Hotel Chicago
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.8/5
Cleanliness
4.7/5
Staff & service
4.3/5
Amenities
4.7/5
Property conditions & facilities
3/5 Okay
Lisa
Business traveller
Oct. 6, 2021
Stayed 1 night in Oct 2021
5/5 Excellent
Elva Patricia
Travelled with family, Business traveller
Oct. 6, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2021
1/5 Terrible
Ark
Business traveller
Oct. 1, 2021
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021
3/5 Okay
Kevin
Business traveller
Sep. 28, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021