expedia

Overview of Ace Hotel Chicago

Photo gallery

Lobby Sitting Area
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Flat-screen TV
In-room safe, desk, laptop workspace, iron/ironing board

Ace Hotel Chicago

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationChicago Riverwalk19 min walk
    Popular LocationUnited Center8 min drive
    Popular LocationWillis Tower9 min drive
    AirportChicago, IL (ORD-O'Hare Intl.)29 min drive

Choose dates to view prices

  • Small

    4.9/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Loft

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Double

    5/5 guest room rating

    Room amenities

    • 335 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Medium

    4.7/5 guest room rating

    Room amenities

    • 315 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Large

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Chicago

Located in Chicago's Near West Side neighborhood, Ace Hotel Chicago is in the entertainment district and near a metro station. Merchandise Mart and Civic Opera House are notable landmarks, and travelers looking to shop may want to visit Water Tower Place and Navy Pier. Skydeck Ledge and Chicago Children's Museum are not to be missed.
Popular Location

What's nearby

  • Chicago Riverwalk - 19 min walk
  • United Center - 8 min drive
  • Willis Tower - 9 min drive
  • Art Institute of Chicago - 10 min drive
  • Millennium Park - 11 min drive

Getting around

  • Chicago Halsted Station - 4 min drive
  • Grand Station (Blue Line) - 9 min walk
  • AirportO'Hare Intl. Airport (ORD) - 29 min drive

Restaurants

  • Lovage — 1 min walk
  • The Publican — 3 min walk
  • Momotaro — 5 min walk
  • Vera — 5 min walk
  • Formento's — 5 min walk
View in a map

About this property

Ace Hotel Chicago

4-star Chicago hotel in Near West Side, near Chicago Riverwalk
This smoke-free hotel features a 24-hour fitness center, a coffee shop/café, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services. All 159 rooms offer free WiFi, flat-screen TVs, and hair dryers. Safes, showers, and ironing boards are among the other amenities that guests will find.
Ace Hotel Chicago offers 159 accommodations with safes and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Limited onsite parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:30 AM: USD 6-25 per person
  • 1 coffee shop/café
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Dogs only
2 per room (up to 25 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.00 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 25 per person (approximately)
  • Self parking fee: USD 25 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago Hotel
Ace Hotel Chicago Chicago
Ace Hotel Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel Chicago and receive a full refund?
Yes, Ace Hotel Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel Chicago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ace Hotel Chicago?
As of Jan 26, 2021, prices found for a 1-night stay for 2 adults at Ace Hotel Chicago on Feb 21, 2021 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ace Hotel Chicago pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Ace Hotel Chicago?
Self parking is available for USD 25 per night. Limited spots are available.
What time is check-in at Ace Hotel Chicago?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Ace Hotel Chicago?
Check-out is at noon.
Where is Ace Hotel Chicago located?
Located in Near West Side, this hotel is within 1 mi (2 km) of Union Park, Chicago Riverwalk, and University of Illinois Chicago. Merchandise Mart and Cadillac Palace Theatre are also within 1 mi (2 km). Grand Station (Blue Line) is 9 minutes by foot and Clinton Station (Green Line) is 12 minutes.
4.7
Exceptional
Rating 5 - Excellent. 269 out of 363 reviews
5 - Excellent 74%
Rating 4 - Good. 76 out of 363 reviews
4 - Good 21%
Rating 3 - Okay. 14 out of 363 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 363 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 363 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
First the good: The hotel looks great. It's clean, nice staff and there is a nice café off the lobby that makes a great Cappuccino. Covid wise they are doing everything right. The room: Decor is kind of loft-ish -- exposed concrete, a plywood counter running down one wall etc. Nice look. The bed was horrible. It was like someone wrapped sheets around a block of concrete. Thin overly firm mattress on a plywood platform with a chrome foot board . It was painful just to sit on.. There was a single chair in the room, a hard plastic chair with no padding. It was more comfortable than the bed. The bathroom looked nice, but the tub/shower was raised off the floor-- it's really high off the ground. I'm pretty tall and it was awkward getting in and out of the shower. There were no blankets, I had to call down for them. No cups in the room, either -- but at least the staff brought both up pretty quickly. No washcloths either. Housekeeping didn't visit the entire time I was there (I had to call down for more towels) but I assume this is due to covid -- I don't blame them at all. Some of the weirdness is I'm sure due to precautions and I don't fault them for that but the bed is the worst hotel bed I've ever had to deal with and that shower is flat out dangerous. No traction and the awkward climb into it is a lawsuit waiting to happen. At least there was a grab rail.
Stayed 2 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient. Nice to have coffee shop downstairs.
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Sleepless in chicago
Great hotel Staff is amazing Bed not comfortable, no spring boxes. Did not sleep
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth revisiting
It was a cozy stay. Checked in and had a relaxing time ever since. The front desk people were helpful and nice, and the room amenities were a plus. My room was clean and comfy.
Stayed 3 nights in Sep 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code