Title: citizenM Chicago Downtown (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=829&destination=Chicago%2C+Illinois%2C+United+States+of+America&selected=82652306&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM Chicago Downtown Travelers enjoy urban convenience at this downtown Chicago hotel where 24-hour dining meets business-friendly amenities in the heart of the city ## Photo gallery for citizenM Chicago Downtown ![Property amenity - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/7923a1d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/bc9a17b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 20.50 per person) - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/83c82ff2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/5829e342.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed (View) - citizenM Chicago Downtown (Chicago)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/bd7c3671.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies CitizenM Chicago Downtown offers modern comfort near Michigan Avenue. Guests can fuel up at CanteenM before hitting the gym or walking to Millennium Park. Enjoy free in-room WiFi, 24/7 business facilities, and helpful staff always ready to assist. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Mar. 14 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room, 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/w4000h2662x0y0-94d02a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Air conditioning Refrigerator LED TV Separate bedroom Blackout drapes/curtains Premium bedding Pillowtop bed Rainfall showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/w4000h2662x0y0-94d02a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 9.0 Wonderful 10 reviews ### Highlights Air conditioning Refrigerator LED TV Separate bedroom Blackout drapes/curtains Premium bedding Pillowtop bed Rainfall showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/c121d3ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Refrigerator LED TV Separate bedroom Blackout drapes/curtains Premium bedding Pillowtop bed Rainfall showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium Room, 1 King Bed (View)](https://images.trvl-media.com/lodging/83000000/82660000/82652400/82652306/w3997h2667x0y0-096b01e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) ### Highlights Air conditioning Refrigerator LED TV Separate bedroom Blackout drapes/curtains Premium bedding Pillowtop bed Rainfall showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Serves breakfast, lunch, and dinner](https://images.trvl-media.com/lodging/24000000/23360000/23355000/23354943/8da50482.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Chicago Downtown Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 912 reviews CA $152 CA $178 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Chicago-Hotels-Moxy-Chicago-Downtown.h23354943.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=96f8d8c2-9d9c-4099-9e90-e4da17b1d106&top_cur=CAD) Ad ![2 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5000/4903/a2738006_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Chicago Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 3,473 reviews CA $210 CA $295 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Chicago-Hotels-Hyatt-Regency-Chicago.h4903.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=96f8d8c2-9d9c-4099-9e90-e4da17b1d106&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/27000000/26920000/26910700/26910691/2b279f20_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Arlo Chicago Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,015 reviews CA $186 CA $260 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Chicago-Hotels-Hotel-Julian.h26910691.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=96f8d8c2-9d9c-4099-9e90-e4da17b1d106&top_cur=CAD) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/15100/15092/e4fb07c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Drake Downtown Chicago - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,002 reviews CA $204 CA $240 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Chicago-Hotels-THE-MIDLAND-HOTEL.h23481.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=96f8d8c2-9d9c-4099-9e90-e4da17b1d106&top_cur=CAD) Ad ![Interior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/290000/284800/284792/1dc59b5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staypineapple, An Iconic Hotel, The Loop Downtown Chicago - Pet friendly - Air conditioning - Gym - Parking available 9.4 Exceptional 1,017 reviews CA $181 CA $253 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Chicago-Hotels-Staypineapple.h284792.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=96f8d8c2-9d9c-4099-9e90-e4da17b1d106&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/130000/125400/125334/117265ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Chicago Downtown, Autograph Collection by Marriott Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,001 reviews CA $177 CA $248 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Chicago-Hotels-Hotel-Chicago-Downtown.h125334.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=96f8d8c2-9d9c-4099-9e90-e4da17b1d106&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-CitizenM-Chicago-Downtown.h82652306.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-CitizenM-Chicago-Downtown.h82652306.Hotel-Information) ## About the area Located in Downtown Chicago, a neighborhood in Chicago, citizenM Chicago Downtown is near a metro station. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Check out an event or a game at Soldier Field, and consider making time for Field Museum of Natural History, a top attraction not to be missed. Guests love the hotel's central location. [Visit our Chicago travel guide](https://www.expedia.ca/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.88696%2C-87.62505&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X9rHBKDaHhbP-7DT9ZG9DbSzsa0=) 80 East Wacker Place, Chicago, IL, 60601 ### What's nearby - ![Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept](https://images.trvl-media.com/place/6156167/9a44be22-322b-4187-8844-e2aa99b46184.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Michigan Avenue 1 min walk \- 0.0 km - ![Chicago Riverwalk featuring a river or creek, a high-rise building and a city](https://images.trvl-media.com/place/553248621533116610/2226c4aa-f944-42f1-81f9-955ea58ff161.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chicago Riverwalk 2 min walk \- 0.2 km - ![Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads](https://images.trvl-media.com/place/6069201/dce58962-e3d4-4c61-b924-2acc9b980313.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Millennium Park 5 min walk \- 0.4 km - ![Chicago Theatre showing signage](https://images.trvl-media.com/place/6064049/185f7905-1d94-4fcb-94f4-f8203317be58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chicago Theatre 5 min walk \- 0.4 km - ![0_Chicago_Bean](https://images.trvl-media.com/place/6182888/aaf6ec7c-c534-4d41-8bf1-f2c93fb5fb42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cloud Gate 6 min walk \- 0.6 km ### Getting around - Millennium Station 4 min walk - State Station 4 min walk - Chicago Midway Airport (MDW) 38 min drive ### Restaurants - LH Rooftop 3 min walk - The Royal Sonesta Chicago Downtown 2 min walk - Chicago Brewhouse 3 min walk - Bar Pendry 1 min walk - Smashburger 2 min walk ## About this property ### citizenM Chicago Downtown Upscale hotel near Michigan Avenue A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar, and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out, and express check-in - 3 meeting rooms, a banquet hall, and luggage storage - A water dispenser, an elevator, and a computer station - Guest reviews give top marks for the overall value, central location, and helpful staff Room features All 280 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch LED TVs with cable channels - Wardrobes/closets, refrigerators, and heating ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/103000000/102630000/102622800/102622712/3e21593f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza Chicago Downtown Chicago - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 3,528 reviews CA $181 CA $251 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=102622712&PinnedHotelID=102622712&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/27000000/27000000/26998800/26998765/58ac280a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Chicago Mag Mile Downtown Chicago - Pool - Pet friendly - Free WiFi - 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Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 4,392 reviews CA $140 CA $165 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=424187&PinnedHotelID=424187&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/2000000/1890000/1880400/1880320/8076f539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Magnificent Mile Downtown Chicago - Spa - Free WiFi - Air conditioning - Gym 9.0 Wonderful 3,305 reviews CA $188 CA $220 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1880320&PinnedHotelID=1880320&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11600/11580/24d28405.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Chicago Downtown River North Downtown Chicago - Pool - Breakfast included - Pet friendly - Restaurant 8.6 Excellent 5,737 reviews CA $179 CA $210 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=11580&PinnedHotelID=11580&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/1000000/20000/17600/17543/fa2dd97c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sonesta Chicago Downtown Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 3,330 reviews CA $207 CA $287 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=17543&PinnedHotelID=17543&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=82652306&PinnedHotelID=82652306&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=82652306,102622712,26998765,18514,2675313) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - CanteenM - open 24/7 ### Things to do - Gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Housekeeping (on request) ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (60 inch wide door) - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (34 inches high) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 10 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2022 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with cable channels - iPad - iPod dock ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20.50 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses wind and solar energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Citizenm Chicago Chicago CitizenM Chicago Downtown Hotel CitizenM Chicago Downtown Chicago CitizenM Chicago Downtown Hotel Chicago ## Frequently asked questions ### Is citizenM Chicago Downtown pet-friendly? ### How much does it cost to stay at citizenM Chicago Downtown? ### How much is parking? ### What time is check-in at citizenM Chicago Downtown? ### What time is check-out at citizenM Chicago Downtown? ### Where is citizenM Chicago Downtown located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM Chicago Downtown Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 3,205 8 - Good 636 6 - Okay 201 4 - Poor 81 2 - Terrible 100 ## Reviews ### 10/10 Excellent #### Raquel Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities I enjoyed my stay, hotel was clean, staff friendly, overall just perfect! ##### Raquel Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Ashley Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay was great and in a great location!! ##### Ashley Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ken Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Super clean, friendly staff, amazing breakfast, unbeatable location ##### Ken Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Olivia Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good stay easy check in and great location ##### Olivia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Chedish Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, place was beautiful ##### Chedish Stayed 3 nights in Dec 2025 ### 8/10 Good #### David Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good location ##### David Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Braulio Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and building, friendly staff, breakfast was delicious ![](https://a.travel-assets.com/ugc/hotel-reviews/d8eae60a-e104-44e4-a68d-12d877298f06-1767547942787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82f053cd-5353-413a-9fed-b5a6e79db669-1767547943023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Braulio Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Monica Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Monica Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Gregory Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amenities, Clean, Great location, friendly staff. ##### Gregory Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Gianluca Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, easy check in ##### Gianluca Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Qiming Dec 5, 2025 Liked: Cleanliness, staff & service, amenities Convenient location, clean room, excellent staff. ##### Qiming Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Dawn Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was small (reminded me of rooms in Japan) but we were okay w/ that. Staff were all very friendly and helpful, location was great, very cool and eclectic decor. Would definitely stay here again. ![Sink and vanity in hall just after entering room. ](https://a.travel-assets.com/ugc/hotel-reviews/54eedfbd-91ca-4c4d-9ae4-c71b166827a2-1768425687999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![King bed. Very comfy but whoever sleeps on the left side has to crawl across it to get in/out.](https://a.travel-assets.com/ugc/hotel-reviews/0a93c5c4-9931-4e00-9cf2-ba44bea5cbe3-1768425688486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/53bcc6e0-c9d3-4477-8c66-b68c1195aa26-1768425691504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower is directly across from toilet. ](https://a.travel-assets.com/ugc/hotel-reviews/8b0ea2b8-4c4c-4321-ad8e-de7b73759566-1768425694052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Savannah Dec 17, 2025 Liked: Cleanliness, property conditions & facilities Room was so comfy and clean, service was amazing . ##### Savannah Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Mia Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very nice rooms easy to use, nice staff ##### Mia Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Leslie Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing view loved it was worth it! ##### Leslie Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ricardo Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, great technology, newly renovated ##### Ricardo Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Rooney Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room good service ##### Rooney Stayed 2 nights in Jan 2026 ### 8/10 Good #### Maejina Sheena Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities From check-in to check-out, everything was smooth and pleasant. The staff were kind and accommodating, the room was clean and relaxing, and the atmosphere was peaceful. Thank you for a great stay! ##### Maejina Sheena Stayed 2 nights in Dec 2025 ### 8/10 Good #### Marc Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, fun and friendly staff, cozy room ##### Marc Stayed 2 nights in Nov 2025 ### 8/10 Good #### Xavier Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean hotel, good location close to everything, friendly and helpful staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/fb837551-193c-4388-a9c8-83f5d1df9fc8-1763339825564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29aeff2e-a0ea-4b27-b711-b6a7462abd44-1763339825843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Xavier Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Isabel Jan 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super friendly and helpful, even getting us into our room hours before our check in time. The room was very clean and had an amazing view of Michigan Avenue. The hotel itself is in a central location and perfect for getting around the city. Highly recommend staying here! ##### Isabel Stayed 1 night in Jan 2026 ### 10/10 Excellent #### bryan Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great staff, breakfast was amazing ##### bryan Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Tanzim Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and friendly staff. ##### Tanzim Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Lizl Helen Jan 2, 2026 99% of the staff were fantastic-food was excellent- gym was clean and filled with every machine possible - location was good ##### Lizl Helen Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Cristina Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, excellent staff ##### Cristina Stayed 3 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels with a Pool in Bracebridge](https://www.expedia.ca/Bracebridge-Hotels-Hotel-With-Pool.0-0-d59252-tHotelwithPool.Travel-Guide-Filter-Hotels) > - [Hyatt House Chicago Medical/University District](https://www.expedia.ca/Chicago-Hotels-Hyatt-House-Chicago-MedicalUniversity-District.h49315022.Hotel-Information) > - [Hotel Zachary Chicago, a Tribute Portfolio Hotel](https://www.expedia.ca/Chicago-Hotels-Hotel-Zachary-Chicago.h23055991.Hotel-Information) > - [Hotels in Woody Point](https://www.expedia.ca/Woody-Point-Hotels.d3000451590.Travel-Guide-Hotels) > - [Traditional Charm in the Heart of West Palm –2BR w/ Garage Parking & Pool Access](https://www.expedia.ca/West-Palm-Beach-Hotels-CityPlace-Vacation-Rentals-780-401.h91841047.Hotel-Information) > - [Cheap Hotels in Downtown Seattle](https://www.expedia.ca/Downtown-Seattle-Seattle-Hotels-Cheap-Hotels.0-n800130-0-tCheapHotels.Travel-Guide-Filter-Hotels) > - [Spring into Cozy @ Green View - Dog Friendly & Access to Indoor Pool](https://www.expedia.ca/Galena-Hotels-Dog-Friendly-Home-Walk-To-Golf-Trails-GTA-Owners-Club-Access.h71437604.Hotel-Information) > - [Candlewood Suites Grand Prairie by IHG](https://www.expedia.ca/Peoria-Hotels-Candlewood-Suites-Grand-Prairie.h1772206.Hotel-Information) > - [The Neighborhood Hotel-Little Italy](https://www.expedia.ca/Chicago-Hotels-The-Neighborhood-Hotel-Little-Italy.h96299486.Hotel-Information) > - [Casino Hotels in Abbotsford](https://www.expedia.ca/Abbotsford-Hotels-Casino-Hotel.0-0-d4128-tCasinoHotel.Travel-Guide-Filter-Hotels) > - [Cheap Hotels in Edgewood](https://www.expedia.ca/Edgewood-Hotels-Cheap-Hotels.0-0-d553248634983348064-tCheapHotels.Travel-Guide-Filter-Hotels) > - [Hotels in Veron](https://www.expedia.ca/Veron-Hotels.d3000439180.Travel-Guide-Hotels) > - [Apartments Florida City](https://www.expedia.ca/Florida-City-Apartments.d8101-aaApartments.Travel-Guide-Accommodation) > - [B&B St. John's](https://www.expedia.ca/St-Johns-Bed-And-Breakfast.d181832-aaBedAndBreakfast.Travel-Guide-Accommodation) > - [Splash Universe Resort](https://www.expedia.ca/Monroe-Hotels-Splash-Universe-Resort.h21760670.Hotel-Information) > - [Luxury 1-Bedroom Home with Themed Rooms & Private Party Space](https://www.expedia.ca/Chicago-Hotels-Luxury-1-Bedroom-Home-With-Themed-Rooms-Private-Party-Space.h110972438.Hotel-Information) > - [Chicago Third Floor Studio by 747 Lofts](https://www.expedia.ca/Chicago-Hotels-Walk-To-Local-Hot-Spots-Or-Public-Transit-Prime-Location-In-The-Heart-Of-The-Windy-City-747-Lofts-Cabin-301-Hotel-Room.h88902334.Hotel-Information) > - [Woodwards White Mountain Resort, BW Signature Collection](https://www.expedia.ca/Lincoln-Hotels-Woodwards-White-Mountain-Resort.h2758899.Hotel-Information) > - [ISKCON Prayagraj Guest House](https://www.expedia.ca/Prayagraj-Hotels-ISKCON-Prayagraj-Guest-House.h111123497.Hotel-Information) > - [fairmont Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels-Fairmont.0-0-d10578--bFairmont.Travel-Guide-Filter-Hotels) > - [Travelodge by Wyndham Peoria](https://www.expedia.ca/Peoria-Hotels-Red-Roof-Inn-Peoria.h103796671.Hotel-Information) ### Flights > - [LOT-Polish Airlines](https://www.expedia.ca/LOT-Polish-Airlines-Flights.cLO.Travel-Guide-Airlines) > - [Flights from Lagos (LOS) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/los/yeg/lagos-to-edmonton) ### Activities ### Packages ### General > - [Visit Jerez de la Frontera Old Town](https://www.expedia.ca/Jerez-De-La-Frontera-Jerez-De-La-Frontera-Old-Town.dx553248635810419873)