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Crowne Plaza Chicago West Loop, an IHG Hotel

Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Crowne Plaza Chicago West Loop, an IHG Hotel

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
25 South Halsted Street, Chicago, IL, 60661

Explore the area

  • Popular LocationWillis Tower14 min walk
  • Popular LocationChicago Riverwalk17 min walk
  • Popular LocationMerchandise Mart2 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Room options

About this area

Chicago

Located near the boardwalk, Crowne Plaza Chicago West Loop, an IHG Hotel is in Downtown Chicago, a neighborhood in Chicago with good shopping. Travelers eager for a bit of culture can stop by Art Institute of Chicago, while those who have shopping on the agenda may want to visit Navy Pier and Michigan Avenue. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Willis Tower - 14 min walk
  • Chicago Riverwalk - 17 min walk
  • Merchandise Mart - 2 min drive
  • Cloud Gate - 3 min drive
  • State Street - 5 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 34 min drive

Restaurants

  • Mariano's Fresh Market - 2 min walk
  • Greek Islands - 3 min walk
  • Athena Restaurant - 3 min walk
  • Spectrum Bar & Grill - 4 min walk
  • Haymarket Pub & Brewery - 4 min walk

About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5-star hotel located in Downtown Chicago
At Crowne Plaza Chicago West Loop, an IHG Hotel, you can look forward to dry cleaning/laundry services, a bar, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A front desk safe, ATM/banking services, and free newspapers
  • A banquet hall, luggage storage, and tour/ticket assistance
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All 398 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, French, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 10-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Covered self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Frequently asked questions

Is Crowne Plaza Chicago West Loop, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of USD 50 per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Chicago West Loop, an IHG Hotel?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop, an IHG Hotel on Feb 10, 2023 start from CA $146.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Chicago West Loop, an IHG Hotel?

Self parking is available for USD 54 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop, an IHG Hotel?

Check-in is from 3 PM - 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Chicago West Loop, an IHG Hotel located?

Located in Downtown Chicago, this hotel is within 2 mi (3 km) of University of Illinois Chicago, Willis Tower, and Chicago Riverwalk. Millennium Park and Grant Park are also within 2 mi (3 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

Can I cancel my reservation for free at Crowne Plaza Chicago West Loop, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Chicago West Loop, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chicago West Loop, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1009 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 293 out of 1009 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 132 out of 1009 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 72 out of 1009 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 59 out of 1009 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, would recommend!

8/10 Good

Deborah D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to various places based on location. No restaurant available for lunch or dinner in hotel.

10/10 Excellent

Tajah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk very friendly and helpful for out of towners. Great place to stay if you're chillin in Chicago!
Stayed 1 night in Dec 2022

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and ease of getting around. Happy it has parking but need to check nights actually parked and not just charge you for each night you are there whether you parked there or not. Did get this settled on check-out.

10/10 Excellent

Zach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was nice liked the balcony to overlook the city clean rooms breakfast was $22. We ate somewhere else
Stayed 2 nights in Nov 2022

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view GREAT staff!!!
Stayed 1 night in Nov 2022

4/10 Poor

Maria

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The temperature of the room was difficult to manage. The sheets and blanket were thin. The mattress was too soft and lumpy.
Stayed 1 night in Nov 2022

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Booked a King Balcony, they didn’t have any so they gave me a standard and then charged me the same as a king. they reduced the rate by $20 when i complained, but when i booked there wasa $40 difference
Stayed 2 nights in Nov 2022

4/10 Poor

Cristina

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
noisy, cold, no daily housekeeping
My room (1714) was next to a utilities cabinet and the noise was substantial, it was difficult to sleep. I had to ask for an extra blanket because the temperature was too low at night. If I pay over $300 a night, and attended a conference with 150 people. At the end of the day, I expect a clean bathroom and an inviting bed. Please hire people, create jobs and clean the rooms daily, it's October 2022!
Stayed 3 nights in Oct 2022

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and centrally located to downtown and the museum we attended. I was disappointed to see that there was either no hotel bar or it was closed on a Saturday night before 10pm. I walked the blocks in the area to catch the end of the game and have a drink but found nothing.
Stayed 1 night in Oct 2022