Located near the boardwalk, Crowne Plaza Chicago West Loop, an IHG Hotel is in Downtown Chicago, a neighborhood in Chicago with good shopping. Travelers eager for a bit of culture can stop by Art Institute of Chicago, while those who have shopping on the agenda may want to visit Navy Pier and Michigan Avenue. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Spend some time exploring the area's activities, including outlet shopping and winery tours.
At Crowne Plaza Chicago West Loop, an IHG Hotel, you can look forward to dry cleaning/laundry services, a bar, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
A front desk safe, ATM/banking services, and free newspapers
A banquet hall, luggage storage, and tour/ticket assistance
Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All 398 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
Bathrooms with showers and free toiletries
LCD TVs with premium channels
Balconies, coffee/tea makers, and daily housekeeping
Languages
English, French, Polish, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Covered self parking on site (USD 54 per day; includes in/out privileges)
Limited onsite parking
Food and drink
Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 10-40 per person
1 restaurant
1 bar
Room service available
Things to do
Fitness center
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business center
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Breakfast fee: between USD 10 and USD 40 per person (approximately)
Covered self parking fee: USD 54 per day (in/out privileges)
Pet fee: USD 50 per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago
Frequently asked questions
Is Crowne Plaza Chicago West Loop, an IHG Hotel pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of USD 50 per stay.
Service animals are exempt from fees.
How much does it cost to stay at Crowne Plaza Chicago West Loop, an IHG Hotel?
As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop, an IHG Hotel on Feb 10, 2023 start from CA $146.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Crowne Plaza Chicago West Loop, an IHG Hotel?
Self parking is available for USD 54 per day. Limited spots are available.
What time is check-in at Crowne Plaza Chicago West Loop, an IHG Hotel?
Check-in is from 3 PM - 2 AM.
What time is check-out at Crowne Plaza Chicago West Loop, an IHG Hotel?
Check-out is at noon.
Where is Crowne Plaza Chicago West Loop, an IHG Hotel located?
Located in Downtown Chicago, this hotel is within 2 mi (3 km) of University of Illinois Chicago, Willis Tower, and Chicago Riverwalk. Millennium Park and Grant Park are also within 2 mi (3 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.
Can I cancel my reservation for free at Crowne Plaza Chicago West Loop, an IHG Hotel and receive a full refund?
Yes, Crowne Plaza Chicago West Loop, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chicago West Loop, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Crowne Plaza Chicago West Loop, an IHG Hotel Reviews
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I love the location and ease of getting around. Happy it has parking but need to check nights actually parked and not just charge you for each night you are there whether you parked there or not. Did get this settled on check-out.
Booked a King Balcony, they didn’t have any so they gave me a standard and then charged me the same as a king. they reduced the rate by $20 when i complained, but when i booked there wasa $40 difference
My room (1714) was next to a utilities cabinet and the noise was substantial, it was difficult to sleep. I had to ask for an extra blanket because the temperature was too low at night. If I pay over $300 a night, and attended a conference with 150 people. At the end of the day, I expect a clean bathroom and an inviting bed. Please hire people, create jobs and clean the rooms daily, it's October 2022!
The property is nice and centrally located to downtown and the museum we attended. I was disappointed to see that there was either no hotel bar or it was closed on a Saturday night before 10pm. I walked the blocks in the area to catch the end of the game and have a drink but found nothing.
