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Crowne Plaza Chicago West Loop, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Crowne Plaza Chicago West Loop, an IHG Hotel

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
25 South Halsted Street, Chicago, IL, 60661

Explore the area

  • Popular LocationWillis Tower14 min walk
  • Popular LocationChicago Riverwalk19 min walk
  • Popular LocationFrank Lloyd Wright Home and Studio14 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Choose dates to view prices

About this area

Chicago

Near a metro station, Crowne Plaza Chicago West Loop, an IHG Hotel is in Near West Side, a neighborhood in Chicago with good shopping. Wrigley Building and Merchandise Mart are local landmarks, and some of the area's attractions include Chicago Children's Museum and Skydeck Ledge. Adler Planetarium and Astronomy Museum and Lincoln Park Conservatory are also worth visiting.
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Map

What's nearby

  • Willis Tower - 14 min walk
  • Chicago Riverwalk - 19 min walk
  • Art Institute of Chicago - 8 min drive
  • Millennium Park - 9 min drive
  • Frank Lloyd Wright Home and Studio - 14 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • Greek Islands — 3 min walk
  • Athena Restaurant — 3 min walk
  • Spectrum Bar & Grill — 4 min walk
  • Haymarket Pub & Brewery — 4 min walk
  • Karyn's On Green — 4 min walk

About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

Romantic Chicago hotel in Near West Side with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. All 398 soundproofed rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and coffee makers.
Crowne Plaza Chicago West Loop, an IHG Hotel offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 54 per day; includes in/out privileges)

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends: USD 10-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per stay
Up to 30 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Covered self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Property Registration Number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 394 out of 959 reviews
5 - Excellent 41%
Rating 4 - Good. 320 out of 959 reviews
4 - Good 33%
Rating 3 - Okay. 135 out of 959 reviews
3 - Okay 14%
Rating 2 - Poor. 60 out of 959 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 959 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Sep 2021

3/5 Okay

Business traveller, Travelled with partner
Disliked: Amenities
Did not like anything about this hotel. Extremely expensive with no service for anything. No chairs in room. Sit on bed. No chairs or table on extremely small balcony with beautiful view of expressway. Can not smoke on balcony, but you can inhale all the vehicle fumes you desire. Bed was very uncomfortable. Parking is extra and expensive. Hotel has changed quite a bit for the worse since last time I stayed. Will never stay here again.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was not wearing a mask when we arrived. A different receptionist was wearing a mask when we checked out. Too many people on the property were not wearing masks.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay here. Would do it again!
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noise level from traffic made it difficult to sleep. Amenities were somewhat less than expected.
Stayed 3 nights in Sep 2021