Title: Crowne Plaza Chicago West Loop by IHG (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Chicago West Loop by IHG Travelers find themselves in the heart of Chicago with easy access to iconic landmarks, while enjoying express check-in, wedding services, and thoughtful amenities ## Photo gallery for Crowne Plaza Chicago West Loop by IHG ![Exterior - Crowne Plaza Chicago West Loop by IHG (Chicago)](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/871940a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Crowne Plaza Chicago West Loop by IHG (Chicago)](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/fd282c27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Crowne Plaza Chicago West Loop by IHG (Chicago)](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/6841c798.jpg?impolicy=resizecrop&rw=297&ra=fit) ![American cuisine - Crowne Plaza Chicago West Loop by IHG (Chicago)](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/04982677.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Crowne Plaza Chicago West Loop by IHG (Chicago)](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/cc75c3fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Chicago West Loop, near Millennium Park, offers travelers in-room WiFi and a 24-hour business center. After exploring the city, guests can recharge at the gym or grab a bite at the snack bar/deli. Former visitors consistently praise the attentive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Standard Room, 1 King Bed, Balcony ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/6841c798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony 8.4 Very good 52 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 3 - 1 King Bed ### View all photos for Premium Room ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/50ac43f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 Twin Bed ### View all photos for Room, 1 King Bed, Corner ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/6841c798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Corner 8.8 Excellent 50 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/543fbab2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.6 Exceptional 9 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 King Bed, Balcony (High Floor) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/6841c798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony (High Floor) 9.0 Wonderful 36 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds (High Floor) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/50ac43f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds (High Floor) 8.6 Excellent 9 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Balcony ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/50ac43f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Balcony 9.2 Wonderful 113 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Bedroom (High Floor) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/fd282c27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (High Floor) 9.0 Wonderful 8 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/50ac43f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Roll-in Shower (Communications) 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/6841c798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Roll-in Shower (Communications) 8.6 Excellent 4 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/cbcf00fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Accessible 8.0 Very good 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 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Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 1,005 reviews CA $136 CA $159 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Chicago-Hotels-Hampton-Inn-Majestic-Chicago-Theatre-District.h1503719.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=684956ae-20db-494d-89aa-fa2fb0b481fd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Crowne-Plaza-Chicago-West-Loop.h1293276.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Crowne-Plaza-Chicago-West-Loop.h1293276.Hotel-Information) ## About the area Located in Downtown Chicago, a neighborhood in Chicago, Crowne Plaza Chicago West Loop by IHG is near a metro station. The area's natural beauty can be seen at Millennium Park and Grant Park, while Art Institute of Chicago and Chicago Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. [Visit our Chicago travel guide](https://www.expedia.ca/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.88095%2C-87.64713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ttSt6Nyh_bCAHvegcXyjI1FW9z8=) 25 South Halsted Street, Chicago, IL, 60661 ### What's nearby - University of Illinois Chicago \- 9 min walk \- 0.8 km - Willis Tower \- 13 min walk \- 1.1 km - Merchandise Mart \- 17 min walk \- 1.5 km - Michigan Avenue \- 2 min drive \- 2.2 km - Millennium Park \- 3 min drive \- 2.5 km ### Getting around - Ogilvie Transportation Center - 8 min walk - Chicago Union Station - 9 min walk - Chicago O'Hare Intl. Airport (ORD) - 33 min drive ### Restaurants - ‪Parlor Pizza Bar - ‬5 min walk - ‪Greek Islands - ‬3 min walk - ‪Athena Greek Restaurant - ‬4 min walk - ‪El CHE Steakhouse & Bar - ‬5 min walk - ‪Starbucks - ‬2 min walk ## About this property ### Crowne Plaza Chicago West Loop by IHG Hotel near Willis Tower Consider a stay at Crowne Plaza Chicago West Loop by IHG and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Rye Deli & Drink, features American cuisine. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, multilingual staff, and an elevator - Smoke-free premises, wedding services, and ATM/banking services - Guest reviews speak highly of the helpful staff Room features All 398 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Other amenities include: - Free infant beds and free extra beds - Bathrooms with showers and free toiletries - LCD TVs with premium channels - Balconies, coffee/tea makers, and limited housekeeping ## Similar properties ![Seasonal outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/210000/201300/201274/bcc149aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn & Suites Chicago - Downtown by IHG Downtown Chicago - Pool - Free WiFi - Air conditioning - Gym 8.4 Very good 1,005 reviews CA $150 CA $193 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=201274&PinnedHotelID=201274&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5500/5467/2806d344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Chicago Dwtn - The Mart by IHG Downtown Chicago - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,111 reviews CA $152 CA $179 total includes taxes & fees Jan 18 - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,364 reviews CA $133 CA $190 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=9069667&PinnedHotelID=9069667&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/69000000/68110000/68102900/68102882/w5996h4000x0y0-15560d81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Chicago Central Loop Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,280 reviews CA $158 CA $186 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=68102882&PinnedHotelID=68102882&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2230000/2222400/2222364/d891f039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Felix River North/Magnificent Mile Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 2,519 reviews CA $102 CA $162 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2222364&PinnedHotelID=2222364&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2510000/2506500/2506471/b573f792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Chicago Downtown Downtown Chicago - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 2,664 reviews CA $111 CA $155 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2506471&PinnedHotelID=2506471&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/1000000/570000/565800/565746/0120c0e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Quarters Hotel, Central Loop, Chicago Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 3,361 reviews CA $107 CA $125 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=565746&PinnedHotelID=565746&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22300/22287/437499f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Chicago - Magnificent Mile by IHG Downtown Chicago - Breakfast included - Free WiFi - Air conditioning - Gym 8.4 Very good 1,004 reviews CA $124 CA $145 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=22287&PinnedHotelID=22287&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (USD 54 per day; includes in/out privileges) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - RYE BAR - Rye Deli & Drink ### Things to do - Gym ### Family friendly - Free rollaway/extra bed - In-room crib - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (once per stay) - Multilingual staff - Wedding services ### Business services - 24-hour business center - Conference space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (30 inch wide door) - Magnifying mirror - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 17 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Contactless check-in available Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Up to 30 lbs per pet ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person - Covered self parking fee: USD 54.00 per day (in/out privileges) - Pet fee: USD 75.00 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 60661,Hotel License ### We should mention Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chicago Crowne Plaza Chicago Crowne Plaza Metro Chicago Metro Crowne Plaza Crowne Plaza Chicago Crowne Plaza Chicago West Loop Hotel Crowne Plaza Metro Crowne Plaza Metro Hotel Crowne Plaza Metro Hotel Chicago Metro Crowne Plaza Metro Crowne Plaza Chicago Crowne Plaza Chicago - The Metro Hotel Chicago Crowne Plaza Loop Hotel Crowne Plaza Loop Crowne Plaza Chicago - The Metro Hotel Crowne Plaza Chicago West Loop Crowne Plaza Chicago West Loop by IHG Hotel Crowne Plaza Chicago West Loop an IHG Hotel Crowne Plaza Chicago West Loop by IHG Chicago Crowne Plaza Chicago West Loop by IHG Hotel Chicago ## Frequently asked questions ### Is Crowne Plaza Chicago West Loop by IHG pet-friendly? ### How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG? ### How much is parking? ### What time is check-in at Crowne Plaza Chicago West Loop by IHG? ### What time is check-out at Crowne Plaza Chicago West Loop by IHG? ### Where is Crowne Plaza Chicago West Loop by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Chicago West Loop by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.6 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 1,236 8 - Good 395 6 - Okay 144 4 - Poor 55 2 - Terrible 55 ## Reviews ### 10/10 Excellent #### Jose A Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean and very polite staff. Good place to stay. ##### Jose A Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### doris Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean and friendly staff! ##### doris Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Aubrey Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location with friendly staff and clean, comfortable room ##### Aubrey Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rebecca Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, good price and helpful staff ##### Rebecca Stayed 1 night in Dec 2025 ### 8/10 Good #### Marshall Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff ##### Marshall Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ravon Dec 30, 2025 Liked: Cleanliness, property conditions & facilities Yes the room was clean and the staff was very friendly ##### Ravon Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, parking accessibility, front desk clerk was also very nice and helpful ##### Luis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Viktorija Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Viktorija Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stephanie Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room spotless and staff was courteous ##### Stephanie Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kevin Anthony Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities The Check in went great! The staff was super friendly and helpful ##### Kevin Anthony Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Anick Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was good. Staff was very friendly. ##### Anick Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jamie Dec 22, 2025 Liked: Cleanliness, staff & service, amenities Staff was so friendly ##### Jamie Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Sara Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was convenient for us visiting friends in the West Loop and easy Lyft/Uber rides to the popular museums. The staff was friendly and helpful. ##### Sara Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Deborah Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Superb staff, immaculate room ##### Deborah Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lindsey Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was easy and painless. The room was very clean. Staff was very nice. ##### Lindsey Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jamie Dec 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My husband and I usually stay at this hotel when we’re visiting family in Chicago and this was one of our best experiences yet! Great staff, customer service, restaurant hours, and more!!! ##### Jamie Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### David Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was great and room and hotel smelled fresh. Sounds funny but some hotels have areas that stink. Water pressure was excellent and service was exceptional! ##### David Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Lisa Dec 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly/Helpful staff made for a great welcome! ##### Lisa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Tasha Jan 4, 2026 Liked: Cleanliness, property conditions & facilities Yes and yes love the view ##### Tasha Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sharon Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was wonderful, and my room was neat and clean. My stay was very good. ##### Sharon Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### ANDRES Dec 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location it's the best from this hotel close to the Fulton Market. David in the restaurant area it's very friendly and makes you feel at home. Hotel staff in general are very nice. ##### ANDRES Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Marnecia Nov 11, 2025 Liked: Cleanliness, amenities We really enjoyed our stay, and the balcony view was beautiful. ##### Marnecia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Shevon Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice room clean No complaints ##### Shevon Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Brenda Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. The receptionist called up to ask if there were any concerns which was a nice touch! The included breakfast option was great. There was a variety of foods to choose from! ![](https://a.travel-assets.com/ugc/hotel-reviews/dc780b01-06a5-4361-b6ae-574b3564c7f6-1767924170990.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brenda Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Carmelita Dec 12, 2025 Liked: Cleanliness wonderful staff ##### Carmelita Stayed 3 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG](https://www.expedia.ca/Chicago-Hotels-Crowne-Plaza-Hotel-Chicago-OHare.h20348.Hotel-Information) > > [The Hotel at Midtown](https://www.expedia.ca/Chicago-Hotels-The-Hotel-At-Midtown.h18385274.Hotel-Information) > > [Hampton Inn Chicago McCormick Place](https://www.expedia.ca/Chicago-Hotels-Hampton-Inn-Chicago-McCormick-Place.h23251274.Hotel-Information) > > [Hotel Lincoln](https://www.expedia.ca/Chicago-Hotels-Hotel-Lincoln.h23314.Hotel-Information) > > [Chicago Getaway Hostel](https://www.expedia.ca/Chicago-Hotels-Chicago-Getaway-Hostel.h3739747.Hotel-Information) > > [The Willows Hotel](https://www.expedia.ca/Chicago-Hotels-The-Willows-Hotel.h7374.Hotel-Information) > > [The Robey, Chicago, a Member of Design Hotels](https://www.expedia.ca/Chicago-Hotels-The-Robey.h15758132.Hotel-Information) > > [The Westin O'Hare](https://www.expedia.ca/Chicago-Hotels-The-Westin-OHare.h2284.Hotel-Information) > > [Hilton Chicago O'Hare Airport](https://www.expedia.ca/Chicago-Hotels-Hilton-Chicago-OHare-Airport.h8058.Hotel-Information) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.ca/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Sheraton Suites Chicago O'Hare](https://www.expedia.ca/Chicago-Hotels-Sheraton-Suites-Chicago-OHare.h4765.Hotel-Information) > > [Marriott Marquis Chicago](https://www.expedia.ca/Chicago-Hotels-Marriott-Marquis-Chicago.h18178914.Hotel-Information) > > [Four Points by Sheraton Chicago O'Hare Airport](https://www.expedia.ca/Chicago-Hotels-Four-Points-By-Sheraton-Chicago-OHare-Airport.h23127.Hotel-Information) > > [SpringHill Suites Chicago O'Hare by Marriott](https://www.expedia.ca/Chicago-Hotels-SpringHill-Suites-Chicago-OHare-By-Marriott.h561495.Hotel-Information) > > [Best Western At O'Hare](https://www.expedia.ca/Chicago-Hotels-Best-Western-At-OHare.h21012.Hotel-Information) > > [Loews Chicago O'Hare Hotel](https://www.expedia.ca/Chicago-Hotels-Loews-Chicago-OHare-Hotel.h1818376.Hotel-Information) > > [Renaissance Chicago O'Hare Suites Hotel](https://www.expedia.ca/Chicago-Hotels-Renaissance-Chicago-OHare-Suites-Hotel.h899245.Hotel-Information) > > [Hyatt Regency McCormick Place Chicago ](https://www.expedia.ca/Chicago-Hotels-Hyatt-Regency-McCormick-Place.h84736.Hotel-Information) > > [Chicago Marriott Suites O'Hare](https://www.expedia.ca/Chicago-Hotels-Chicago-Marriott-Suites-OHare.h1486.Hotel-Information) > > [Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels.d6139537.Travel-Guide-Hotels) > > [Jaslin Hotel](https://www.expedia.ca/Chicago-Hotels-Jaslin-Hotel.h13320264.Hotel-Information) ### Flights > [Flights from Toronto, ON (YYZ-Pearson Intl.) to Islamabad (ISB-Islamabad Intl.)](https://www.expedia.ca/lp/flights/yyz/isb/toronto-to-islamabad) > > [Flights from New Delhi (DEL) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Dorval (YUL) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yul/yyz/montreal-to-toronto) ### Cruise ### Packages > [Calgary Vacations](https://www.expedia.ca/Calgary.d178245.Destination-Travel-Guides)