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Congress Plaza Hotel

Photo gallery for Congress Plaza Hotel

Exterior detail
2 restaurants, breakfast served
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Standard Suite, 1 King Bed, Lake View, Lakeside | Lake view

Overview of Congress Plaza Hotel

Congress Plaza Hotel

3.5 star property

7.4/10 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
520 South Michigan Avenue, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park1 min walk
  • Popular LocationMillennium Park8 min walk
  • Popular LocationWillis Tower17 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)34 min drive

Room options

About this area

Chicago

Congress Plaza Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Spertus Institute of Jewish Studies and Auditorium Building and Theatre are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Mergenthaler Lofts. Looking to enjoy an event or a game? See what's going on at McCormick Place or Soldier Field. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.
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Map

What's nearby

  • Grant Park - 1 min walk
  • Columbia College Chicago - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Millennium Park - 8 min walk
  • Willis Tower - 17 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 34 min drive

Restaurants

  • Buddy Guy's Legends - 5 min walk
  • Gazebo Restaurant at Grant Park - 1 min walk
  • Thai Spoon - 3 min walk
  • Wingstop - 4 min walk
  • Epic Burger - 4 min walk

About this property

Congress Plaza Hotel

3.5-star hotel near Millennium Park
Located close to Auditorium Building and Theatre and Columbia College Chicago, Congress Plaza Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A porter/bellhop, wedding services, and a gift shop
  • Multilingual staff, a front-desk safe, and bicycle parking
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All 870 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 54 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM–11:00 AM for a fee: USD 16–23 for adults and USD 12–18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 49.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16–23 for adults, and USD 12–18 for children
  • Uncovered self parking fee: USD 54.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License,60605

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Congress Plaza Hotel?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Mar 28, 2023 start from CA $157.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Congress Plaza Hotel?

Self parking is available for USD 54.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in is from 3:00 PM - 5:00 AM. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Check-out is at noon. Late check-out is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps from Columbia College Chicago, Museum of Contemporary Photography, and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

Can I cancel my reservation for free at Congress Plaza Hotel and receive a full refund?

Yes, Congress Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Congress Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.

Congress Plaza Hotel Reviews

Congress Plaza Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1323 out of 3831 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 1073 out of 3831 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 647 out of 3831 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 431 out of 3831 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 357 out of 3831 reviews" "
" "2 - Terrible 9%

7.5/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I ever stayed in.
Stayed 4 nights in Mar 2023

4/10 Poor

evette

Travelled with partner
Liked: Cleanliness
The property needs updating the suite are roomy. The hotel valet service was out which leads to you parking at public unmonitored lots that are very expensive!!!! No security at lot our car was stolen along with a couple we met the day before!!! If hotel had valet like most downtown hotels why we choose downtown hotels this would not have happen!!! Hotel security was unconcerned committed that’s not our lot but this is where hotel recommends parking visitors are being set up for failure

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
this hotel is too old
Stayed 1 night in Mar 2023

10/10 Excellent

Greg

Business traveller
Liked: Staff & service
See above
Stayed 1 night in Mar 2023

4/10 Poor

Jesus, Las Vegas

Travelled with partner
Disliked: Property conditions & facilities
Very overrated
Stayed 3 nights in Mar 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
To much noise the hotel was old and the door knob did not work and we got stuck and couldn’t open it up . No breakfast offered and noisy and no channels to watch movies
Stayed 4 nights in Mar 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Everythinh
Stayed 1 night in Mar 2023

8/10 Good

Calie

Travelled with partner
Liked: Cleanliness, staff & service
You get what you pay for
Stayed 3 nights in Mar 2023

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great location, staff was very nice and helpful. Front door needs some repair, along with bathroom updates and other smaller repairs.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dedra M

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023