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Overview of Congress Plaza Hotel

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  • Standard Room, 1 Queen Bed

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 278 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Suite, 1 King Bed, Lakeside

    4.4/5 guest room rating

    Room amenities

    • 538 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Accessible

    Room amenities

    • 251 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 King Bed, Lake View

    4.1/5 guest room rating

    Room amenities

    • 251 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Lake View

    4.2/5 guest room rating

    Room amenities

    • 251 sq ft
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Family Suite

    3.6/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details
3.7
Good
Rating 5 - Excellent. 1286 out of 4924 reviews
5 - Excellent 26%
Rating 4 - Good. 1897 out of 4924 reviews
4 - Good 39%
Rating 3 - Okay. 992 out of 4924 reviews
3 - Okay 20%
Rating 2 - Poor. 468 out of 4924 reviews
2 - Poor 10%
Rating 1 - Terrible. 281 out of 4924 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for what we needed it for, which was pretty much just coming in at night and resting for the next day. Downsides- walls were very thin so every night we heard other guests talking outside their rooms at 3/4 AM. We had to request for trash removal/towels since they only do housekeeping after 3 nights but they never came.
Stayed 3 nights in Feb 2021

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The history of the hotel was why we stayed there. Very interesting past.
Stayed 2 nights in Feb 2021

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Amazing location, however it is quite run down and could be taken better care off. Staff isn’t the friendliest
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming to the congress. Close to many attractions and beey good restaurants.
Stayed 1 night in Feb 2021

1/5 Terrible

Travelled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Very nice lobby and public areas. There was a tablet in the lobby that let us know about a pizzeria down the street. In regards to the room itself, it was decorated nicely and a simple room with two double beds, but the heat was unbearable. The heating and cooling unit located inside the room did not function properly. The beds had some nice lights on the headboards which were enjoyable. When it came to breakfast the next morning, the experience was overall disappointing and not what we expected to see after paying for this hotel. The "continental breakfast" was merely snack foods with no real sustenance and the wait staff was not the nicest, patient, or efficient. Overall, very beautiful hotel with a nice bathroom and room, but everything is not as picture perfect as it may seem in photos. We will be looking for a new hotel to stay in during our next visit to chicago.
Stayed 1 night in Feb 2021

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