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Reviews

3.7 / 5Good
6,430 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Columbia College Chicago
    1 min walk
  • Popular Location
    Museum of Contemporary Photography
    1 min walk
  • Restaurant
    Artist's Cafe
    2 min walk
  • Restaurant
    Cafecito
    3 min walk
  • Airport
    Chicago, IL (MDW-Midway Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 1 King Bed, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Suite, 1 King Bed, Lakeside

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Standard Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Standard Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Family Suite

    Room Amenities

    • Sleeps 6
    More details

About this area

Chicago

In the city centre, Congress Plaza Hotel is in Chicago's The Loop neighbourhood, an area with good shopping. Willis Tower and Chicago Riverwalk are notable landmarks, and travellers looking to shop may want to visit State Street and Water Tower Place. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.

Popular Location

What's nearby

  • Columbia College Chicago - 1 min walk
  • Museum of Contemporary Photography - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Spertus Institute of Jewish Studies - 2 min walk
  • Fine Arts Building - 3 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive

Restaurants

  • Artist's Cafe - 2 min walk
  • Cafecito - 3 min walk
  • Osaka Express - 3 min walk
  • Mercat a La Plaxa - 3 min walk
  • Tamarind - 3 min walk
Questions about this property?Find answers

About this property

Congress Plaza Hotel

3.5-star Chicago hotel in The Loop, walk to Millennium Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and a business centre. All 870 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).
Congress Plaza Hotel offers 870 forms of air-conditioned accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 46.00 per night
Valet parking: USD 52.00 per night

Food and drink

Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

Fitness centre
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference space (50000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Deep-soaking bathtub
Eco-friendly toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
premium channels
TV

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Property payment types

Diners Club
Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)
  • Self-parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
5 - Excellent
1,553
4 - Good
2,537
3 - Okay
1,365
2 - Mediocre
643
1 - Poor
332
3.8
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.3
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb. 2020

    1/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    Terrible experience. I was there for an event, thank god it was only one night. First off, I didn’t know this place was known for being hunted and I did not research it before booking it. If I had, I probably would’ve stayed somewhere else and come in the morning for the event. This place reminded me of The Shining and gave me the creeps. There was barely any hot water in the shower, the bed was too hard and there was no bell boy !!!! They charged me $8 for the water but didn’t take that out of the deposit, it was a separate charge. That doesn’t make any sense to me

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Overall this hotel is pretty good. The rooms are nice, it’s in a great location but it just feels a bit rundown? Shower was a nightmare to operate and the water didn’t run very hot. Heating couldn’t be turned down to anything cooler than absolutely boiling...

    Stayed 3 nights in Feb. 2020

    2/5

    • Disliked: Staff & service

    Rooms were nice, liked the old style that has been kept. But it was very noisy the the two nights - the hotel had functions that went into the early hours and something happened that meant the police, fire and ambulance attendees - very noisy. On the last night a maintenance guy entered our room at 2am giving us the fright of our lives. He said no-one was supposed to be on our floor, but hello he should have checked with reception!! Overall pretty disappointing

    Stayed 4 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The history and feel of the Congress is outstanding. We had a city view room and had a breathtaking view of downtown.

    Stayed 4 nights in Feb. 2020

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