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Congress Plaza Hotel

Photo gallery for Congress Plaza Hotel

Exterior detail
Standard Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, Lake View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Congress Plaza Hotel

Congress Plaza Hotel

3.5 star property

3.7/5 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
520 South Michigan Avenue, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park1 min walk
  • Popular LocationMillennium Park8 min walk
  • Popular LocationWillis Tower17 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)39 min drive

Room options

About this area

Chicago

Congress Plaza Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Spertus Institute of Jewish Studies and Auditorium Building and Theatre are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.
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Map

What's nearby

  • Columbia College Chicago - 1 min walk
  • Grant Park - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Millennium Park - 8 min walk
  • Willis Tower - 17 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • Cafecito - 3 min walk
  • Tamarind - 3 min walk
  • 720 South Bar & Grill - 4 min walk
  • Kitty O'Shea's - 4 min walk
  • Meli - 6 min walk

About this property

Congress Plaza Hotel

3.5-star hotel near McCormick Place
Close to Grant Park and Millennium Park, Congress Plaza Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Meeting rooms, a banquet hall, and wedding services
  • Concierge services, a porter/bellhop, and smoke-free premises
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All 870 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with premium channels
  • Separate sitting areas, recycling, and refrigerators

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 54.00 per night)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (50000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 49.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 16 and USD 23 for adults, USD 12 and USD 18 for children (approximately)
  • Uncovered self parking fee: USD 54.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Congress Plaza Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Jan 2, 2023 start from CA $134.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Congress Plaza Hotel?

Self parking is available for USD 54.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in is from 3:00 PM - 5:00 AM. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Check-out is at noon. Late check-out is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps from Columbia College Chicago, Museum of Contemporary Photography, and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

Can I cancel my reservation for free at Congress Plaza Hotel and receive a full refund?

Yes, Congress Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Congress Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.

Congress Plaza Hotel Reviews

Congress Plaza Hotel Reviews

Overall score and ratings

3.7

Good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 1302 out of 3841 reviews" "
" "5 - Excellent 34%
Rating 4 - Good. 1104 out of 3841 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 655 out of 3841 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 431 out of 3841 reviews" "
" "2 - Poor 11%
Rating 1 - Terrible. 349 out of 3841 reviews" "
" "1 - Terrible 9%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Vicky
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!

5/5 Excellent

j
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay!

3/5 Okay

Christina
Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They didn’t clean my room the second day! And when I ask no one give an answer.

5/5 Excellent

Masayuki
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good trip with good access to Millennium Park. Amenity was abundant, too.
Stayed 1 night in Nov 2022

5/5 Excellent

Shahrin
Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Really appreciate the service. I had to leave early due to a medical emergency and they refunded me. Thank you.
Stayed 2 nights in Nov 2022

1/5 Terrible

mark
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Television's were out the first day in the entire hotel. Toilets ran constantly even after a repair was attempted. The party's started at 2:00 am, security did nothing. Property needs major repair and upgrading. I would not recommend this hotel to anyone....
Stayed 2 nights in Nov 2022

1/5 Terrible

Sanjeev
Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
, it’s old, clumsy and carpet smells bad, don’t go with Expedia recommendation
Stayed 3 nights in Nov 2022

1/5 Terrible

Yousef, North Liberty
Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and bad
Stayed 1 night in Nov 2022

3/5 Okay

Joseph
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and security very professional
Stayed 2 nights in Nov 2022

2/5 Poor

Patricia
Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was located a short drive to convention center and has plenty of rooms for all the people on our teams. It is priced very economically. However, it seems like they have bought inexpensive decore to cover up how old and run down this building is. The bathrooms are decades old. The mattresses are super hard and I wasn’t able to sleep well. There is no restaurant and the vending machines don’t work.
Stayed 2 nights in Nov 2022