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Palmer House a Hilton Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
12,887 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Art Institute of Chicago
    4 min walk
  • Popular Location
    Millennium Park
    5 min walk
  • Restaurant
    Flat Top Grill
    1 min walk
  • Restaurant
    Vapiano
    1 min walk
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    30 min drive

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Book online or call:

1-866-500-4938
  • Room, 1 Double Bed, Non Smoking (Hip & Historic)

    Room Amenities

    • Sleeps 2
    More details
  • Room, Accessible, Non Smoking (Roll-in Shower)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Non Smoking (Hip & Historic)

    Room Amenities

    • Sleeps 5
    More details
  • Room, 2 Double Beds, Accessible, Bathtub

    Room Amenities

    • Sleeps 4
    More details
  • Room, Accessible, Non Smoking (Roll-in Shower)

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Non Smoking (Hip & Historic)

    Room Amenities

    • Sleeps 3
    More details
  • Business Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, 2 Bathrooms (Hip & Historic)

    Room Amenities

    • Sleeps 5
    More details
  • Business Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Room Amenities

    • Sleeps 4
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 2 Double Beds, Non Smoking (Hip & Historic)

    Room Amenities

    • Sleeps 5
    More details
  • Suite, Accessible, Non Smoking (Roll-in Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking (Hip & Historic)

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 2 Bedrooms, Non Smoking (Parlor)

    Room Amenities

    • Sleeps 4
    More details
  • Room, Non Smoking (Roll-in Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Room, Accessible, Business Lounge Access (Bathtub)

    Room Amenities

    • Sleeps 4
    More details
  • Room, Accessible, Bathtub

    Room Amenities

    • Sleeps 3
    More details

About this area

Chicago

In the city centre, Palmer House a Hilton Hotel is in Chicago's The Loop neighbourhood, an area with good airport proximity and shopping. Chicago Cultural Center and Ford Center for the Performing Arts Oriental Theatre are cultural highlights, and some of the area's notable landmarks include Willis Tower and Buckingham Fountain. Check out an event or a game at Soldier Field, and consider making time for Skydeck Ledge, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Monroe Station (Red Line) and Monroe Station (Blue Line) are just steps away.

What's nearby

  • Popular Location
    Art Institute of Chicago - 4 min walk
  • Popular Location
    Millennium Park - 5 min walk
  • Popular Location
    Chicago Theatre - 8 min walk
  • Popular Location
    Willis Tower - 11 min walk
  • Popular Location
    Skydeck Ledge - 11 min walk

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 8 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 34 min drive

Restaurants

  • Flat Top Grill — 1 min walk
  • Vapiano — 1 min walk
  • Freshii — 1 min walk
  • Corner Bakery Cafe — 1 min walk
  • Grill Room — 2 min walk
Questions about this property?Find answers

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in The Loop, walk to Art Institute of Chicago
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 1641 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), DVD players and room service (during limited hours).
Palmer House a Hilton Hotel offers 1641 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, safes and telephones. Microwaves, fridges and in-room massages can be requested.Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Renovations and closures

The property will be renovating from 13 February 2019 until 30 April 2020 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool

Alternative facilities are located off-site and include:

  • Indoor pool

The following facilities will be closed from 13 February 2019 until 30 April 2020 (dates subject to change):
  • Swimming pool
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Special check-in instructions

This property's swimming pool and spa tub will be closed from February 13, 2019- April 30, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay.
  • Up to 75 lb/34 kg

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 11 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self-parking fee: USD 46.00 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Refrigerator fee: USD 40 per stay
  • In-room microwave fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Palmer House Hilton Hotel Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Chicago
  • Palmer House Hilton
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • Palmer House Hilton Chicago
  • Hilton Hotel Palmer
  • Chicago Palmer House Hilton
  • Palmer Hilton House
  • The Palmer House Hilton

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 46.00 per night
  • Valet parking: USD 82 per night
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 7-11 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Corner/local shop
  • Indoor pool
  • Microwave (on request)
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference space (110000 square feet)

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • DVD player
  • pay films
  • premium channels
  • TV
  • video game console

Food and drink

  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

  • Bike hire
  • Golf
  • Hiking/biking trails
4.2
5 - Excellent
6,407
4 - Good
4,069
3 - Okay
1,465
2 - Mediocre
614
1 - Poor
332
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

Beautiful hotel and walking distance to everything that we planned to do. The pool was being renovated but should be done soon. Disappointed that microwave and fridge were extra. Rooms were immaculate and the staff was friendly and knowledgeable.

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very lovely historical hotel with great shops in lower floors and excellent location downtown. Little disappointed by the inconsistency in rooms—stayed two weeks ago in same hotel but this time didn’t have a small fridge in room (don’t all hotels have fridges now?!). Overall very cool place but a little overpriced depending on the room.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bigger bed. Most hotels you do not need to pay extra for a double bed.

Stayed 1 night in Dec. 2019

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