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The Royal Sonesta Chicago Downtown

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Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Premier Room, 2 Queen Beds, Accessible (Royal, Tub) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of The Royal Sonesta Chicago Downtown

VIP Access

The Royal Sonesta Chicago Downtown

4-star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Bar
Map
71 E Wacker Dr, Chicago, IL, 60601

Explore the area

  • Popular LocationChicago Riverwalk6 min walk
  • Popular LocationGrant Park7 min walk
  • Popular LocationMillennium Park7 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)42 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Chicago

The Royal Sonesta Chicago Downtown is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and on a river. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Michigan Avenue - 3 min walk
  • Chicago Riverwalk - 6 min walk
  • Grant Park - 7 min walk
  • Millennium Park - 7 min walk
  • Cloud Gate - 10 min walk

Getting around

  • State Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • Emerald Loop - 2 min walk
  • McCormick & Schmick's - 3 min walk
  • Elephant & Castle - 3 min walk
  • Pastoral - 3 min walk
  • Sweetwater - 3 min walk

About this property

The Royal Sonesta Chicago Downtown

4-star hotel near Millennium Park
Near Chicago Riverwalk and Michigan Avenue, The Royal Sonesta Chicago Downtown provides a bar, a 24-hour gym, and a business center. The onsite restaurant, Hoyt's American Tavern, features American cuisine and happy hour.
You'll also find perks like:
  • An elevator, luggage storage, and a ballroom
  • Multilingual staff, smoke-free premises, and a front desk safe
  • ATM/banking services, a porter/bellhop, and 5 meeting rooms
  • Guest reviews speak highly of the walkable location
Room features
All guestrooms at The Royal Sonesta Chicago Downtown have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like desk chairs. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch plasma TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 53 per day)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hoyt's American Tavern

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (16000 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 37-inch plasma TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

92% of travellers were happy with check-in
Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 30 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 53 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

Is The Royal Sonesta Chicago Downtown pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on Oct 31, 2022 start from CA $287.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in begins at 3 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at The Royal Sonesta Chicago Downtown?

Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is The Royal Sonesta Chicago Downtown located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Michigan Avenue, Chicago Riverwalk, and Grant Park. Millennium Park and Navy Pier are also within 1 mi (2 km). State Station and Randolph-Wabash Station are within a 5-minute walk.

Can I cancel my reservation for free at The Royal Sonesta Chicago Downtown and receive a full refund?

Yes, The Royal Sonesta Chicago Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Sonesta Chicago Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 939 out of 1578 reviews
5 - Excellent 60%
Rating 4 - Good. 371 out of 1578 reviews
4 - Good 24%
Rating 3 - Okay. 148 out of 1578 reviews
3 - Okay 9%
Rating 2 - Poor. 58 out of 1578 reviews
2 - Poor 4%
Rating 1 - Terrible. 62 out of 1578 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Shannon
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was right in the center of shopping and the river walk. A safe area and close to a lot of things to do.
Stayed 2 nights in Sep 2022

2/5 Poor

Matthew R.
Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no in-room dining and the on-site restaurant has horrible hours and even closes at 2pm on Sunday. There was no mini-bar and the coffee maker didn't work. The air conditioner/heating unit was inadequate for the room size and couldn't regulate the temperature. Housekeeping must be "scheduled" at least 24 hours in advance. I was told by the staff that it's from corporate that all the amenities have been removed. However, I stayed at the Royal Sonesta in San Francisco earlier this year and they provided all the amenities that Chicago said were removed by corporate. Overall, it is overpriced for the services provided. I do not recommend at all!
Stayed 4 nights in Sep 2022

5/5 Excellent

Tes
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 1 night in Sep 2022

5/5 Excellent

Tes
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2022

5/5 Excellent

Robert
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I felt welcomed the moment I was met by Charles the doorman upon arrival. The women at the front desk helped me with my parking and Joyce our house keeper was more than courteous and friendly. I would stay here again.
Stayed 1 night in Sep 2022

3/5 Okay

Scott
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready but it was before 3... told for 40$ i could check in early. I travel all over country and have never heard this. If its ready or not keep to 3 pm check in. Bad start to stay
Stayed 2 nights in Sep 2022

4/5 Good

Jane
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff: Location was perfect for our tourist purposes! We loved our very scenic river view room (beautiful views to the east and the west at sunrise and sunset) and generous size of the room. Beds were comfortable. Staff was friendly and helpful. Decor was attractive. The less positive: .The room was a little noisy, both thin walls and street noise; we kind of felt we should be whispering. An exhaust fan in the bathroom would have been nice. The elevators seem labor intensive for such a simple task. If you want to make sure the lower floors can’t access the upper floors, just dedicate one elevator to upper and one to lower. The restaurant had very few small meal options - all meals expensive by our standards (but generous portions).
Stayed 5 nights in Sep 2022

5/5 Excellent

Kimberly D
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we walked in and out of the hotel we were greeted. Excellent customer service!
Stayed 4 nights in Sep 2022

5/5 Excellent

Susan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Conveniently located on Wacker, just around the corner from Michigan Ave, it's easy to walk to so many of the places we wanted to visit. The room was spacious, the bathroom was huge, everything was clean. The staff was very professional, especially in helping work out a scheduling kink (they had us down as needing the room a couple of months from now). Would highly recommend.
Stayed 1 night in Sep 2022

5/5 Excellent

James
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love river view and location. On site parking garage would be perfect although the garage recommended was good.
Stayed 3 nights in Sep 2022