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The Royal Sonesta Chicago Downtown

Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Meeting facility
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of The Royal Sonesta Chicago Downtown

VIP Access

The Royal Sonesta Chicago Downtown

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
  • Business services
Map
71 E Wacker Dr, Chicago, IL, 60601

Explore the area

  • Popular LocationMichigan Avenue7 min walk
  • Popular LocationMillennium Park7 min walk
  • Popular LocationGrant Park16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)39 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Chicago

The Royal Sonesta Chicago Downtown is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and on a river. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or McCormick Place. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Chicago Riverwalk - 1 min walk
  • Chicago Theatre - 4 min walk
  • Michigan Avenue - 7 min walk
  • Millennium Park - 7 min walk
  • Grant Park - 16 min walk

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • LH Rooftop - 1 min walk
  • Emerald Loop Bar and Grill - 2 min walk
  • The Terrace at Trump - 4 min walk
  • Cerise - 2 min walk
  • Travelle Kitchen + Bar - 3 min walk

About this property

The Royal Sonesta Chicago Downtown

4-star hotel near Millennium Park
Located close to Chicago Riverwalk and Michigan Avenue, The Royal Sonesta Chicago Downtown provides a bar, a 24-hour gym, and a business center. The onsite restaurant, Hoyt's American Tavern, features American cuisine and happy hour. Guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • Valet parking (surcharge), a porter/bellhop, and a 24-hour front desk
  • A ballroom, wedding services, and smoke-free premises
  • Tour/ticket assistance, a banquet hall, and luggage storage
  • Guest reviews speak highly of the walkable location
Room features
All 381 individually furnished rooms have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch plasma TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Safety measures

Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 56 per day)
  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's American Tavern

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator (32 inches wide door)
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 75 per night
  • Nearby parking fee: USD 56 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

Is The Royal Sonesta Chicago Downtown pet-friendly?

Yes, The Royal Sonesta Chicago Downtown allows pets (limit 2 per room). There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on Jun 18, 2023 start from CA $287.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Royal Sonesta Chicago Downtown?

Valet parking is available for USD 75 per night.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in is from 4 PM - anytime. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Royal Sonesta Chicago Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Royal Sonesta Chicago Downtown located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Chicago Riverwalk, Michigan Avenue, and Millennium Park. Grant Park and Navy Pier are also within 2 mi (3 km). Randolph-Wabash Station and State Station are within a 5-minute walk.

The Royal Sonesta Chicago Downtown Reviews

The Royal Sonesta Chicago Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 931 out of 1492 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 303 out of 1492 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 129 out of 1492 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 62 out of 1492 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 67 out of 1492 reviews" "
" "2 - Terrible 4%

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Thara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location and view were amazing, so convenient to everything. The room itself was nice and clean and the lobby was nice. But, it was hot in Chicago and the air conditioning was not working properly. A technician was sent up and did something to make it better for a day - he was very friendly. But, when it was hot again the next day (we kept the curtains closed to try to keep it cool) we asked for service and no one came. I heard someone else talking in the lobby about it being hot in their room as well.
Stayed 3 nights in May 2023

8/10 Good

David, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room, property were great. Great location. We received an Expedia upgrade. Wow! However, I booked a room that appeared to list at about $225/night. But with additional fees (State occupancy tax, county fee, city tax, and destination fee), my total bill averaged $329/day! I paid it but it wasn’t what I signed up for. In addition, the hotel charges a reimbursable upfront fee of $100/day for “incidentals”. I now have to monitor my credit card account to ensure I actually get this fee reimbursed. We’ll see. Bottom line. Facility and staff very good; the financial side poor.
Stayed 8 nights in May 2023

8/10 Good

Rio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Staff were great and location was perfect! We stayed with a two and a five year old and we had the best time! The only thing is that we got charged twice for valet parking (May 20th), sent a message to the hotel for a refund but still no reply. Other than that, we had an amazing stay and will definitely come back.
Stayed 3 nights in May 2023

10/10 Excellent

Gunjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here! Such a beautiful hotel right on the river.
Stayed 1 night in May 2023

8/10 Good

Nadjim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in May 2023

10/10 Excellent

Mario, JERSEY CITY

Liked: Cleanliness, staff & service, property conditions & facilities
3316, best view!!
Stayed 3 nights in May 2023

6/10 Okay

Mario

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023

4/10 Poor

Noelia

Travelled with partner
Disliked: Cleanliness, staff & service
I recently stayed at The Royal Sonesta Chicago Downtown and unfortunately, I encountered several issues during my stay. While the initial reception was satisfactory, the overall experience left much to be desired. The main concern arose when we returned to our room after a day out exploring the city, only to find that it hadn't been serviced. The lack of daily room cleaning and towel replacement was unexpected for a hotel of this caliber, especially considering the significant nightly cost of nearly $250. Upon politely requesting assistance, we were initially informed by a staff member that they do not provide daily room cleaning or towel changes. This response struck us as unusual and inconsistent with the standards we expected. Nevertheless, they assured us that our request would be taken care of. Unfortunately, the situation repeated itself the following day. Our room was once again left untouched, disregarding our previous conversations. We approached another staff member, who contradicted the previous statement and apologized for the inconvenience, assuring us that our room would be serviced. To our dismay, the next day brought no improvement. The room remained uncleaned, and fresh towels were not provided. Feeling frustrated, we made another request for clean towels to be delivered promptly. However, despite their promises, we waited for over an hour and a half, only to realize the towels never arrived. Multiple phone calls to the front desk resulted in repeated apo
Stayed 3 nights in May 2023