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Royal Sonesta Chicago Downtown

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Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
37-inch plasma TV with satellite channels, iPod dock
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of Royal Sonesta Chicago Downtown

VIP Access

Royal Sonesta Chicago Downtown

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
71 E Wacker Dr, Chicago, IL, 60601

Explore the area

  • Popular LocationChicago Riverwalk1 min walk
  • Popular LocationGrant Park6 min walk
  • Popular LocationMillennium Park9 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)23 min drive

Choose dates to view prices

About this area

Chicago

Royal Sonesta Chicago Downtown is located in The Loop, a neighborhood in Chicago, and is in the city center and on a river. Michigan Avenue and State Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game while in town? See what's going on at Soldier Field, or consider a night out at Concord Music Hall. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Chicago Riverwalk - 1 min walk
  • Grant Park - 6 min walk
  • Millennium Park - 9 min walk
  • Northwestern Memorial Hospital - 13 min walk
  • Cloud Gate - 16 min walk

Getting around

  • State Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • Hoyt's American Tavern — 1 min walk
  • Emerald Loop — 2 min walk
  • McCormick & Schmick's — 3 min walk
  • Elephant & Castle — 3 min walk
  • State and Lake Chicago Tavern — 3 min walk

About this property

Royal Sonesta Chicago Downtown

Romantic Chicago hotel in The Loop with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. All 381 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Royal Sonesta Chicago Downtown offers 381 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 69 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 53 per day)

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch plasma TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

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Guest rating 4+
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4 star
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Business-friendly
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Free WiFi
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Hotel
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Air conditioned
Air conditioned

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 50 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 69 per day
  • Nearby parking fee: USD 53 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel
Royal Sonesta Chicago Chicago
Royal Sonesta Chicago Riverfront
Wyndham Grand Chicago Riverfront
Royal Sonesta Chicago Downtown Hotel
Royal Sonesta Chicago Downtown Chicago
Royal Sonesta Chicago Downtown Hotel Chicago

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1100 out of 2130 reviews
5 - Excellent 52%
Rating 4 - Good. 649 out of 2130 reviews
4 - Good 30%
Rating 3 - Okay. 223 out of 2130 reviews
3 - Okay 10%
Rating 2 - Poor. 92 out of 2130 reviews
2 - Poor 4%
Rating 1 - Terrible. 66 out of 2130 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very friendly and responsive. Would definitely stay here again.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't realize that this hotel used to be Wyndham Hotel a couple of years ago. I was impressed with how clean and nice the hotel was. I will definitely visit again. I loved the room rates also.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel that was in a great location to nearby restaurants and attractions. Very friendly and helpful staff.
Stayed 3 nights in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice, clean, large rooms. But you have to ask for lotion and hair dryer which is normally in hotel rooms. And because the cleaning staff doesn’t come in until 8am, I was late for my meeting (they didn’t bring the hair dryer until 8:30). OTW a great place to stay in a great location.
Stayed 5 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The alternative to the out of service valet parking was terrible and extremely frustrating. The Lazypark website access wasn’t explained at all by your concierge, and the parking garage staff attempted to help but they weren’t familiar enough with the correct procedure. I had to find the cashier for assistance at both entry and exit. When After walking through the garage to find the cashier for assistance, I had to walk back to my car to get the license plate for the Lazypark checking. It took a total of 25 minutes and resulted in my wife and I missing the light show on the River walk The exit process didn’t work either. We had to go to the cashier again. It took 20 mins to exit. We were almost late to our reservations at the Immersive Van Gough Experience. Very Frustrating!!! The only bad experience during our stay in Chicago!!!!
Stayed 1 night in Sep 2021