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"Highly recommended. Very pleasant mountain lodge vibe, with friendly and helpful staff. On-site restaurant (The Prow) was excellent for breakfast, lunch or dinner. King size bed was very comfortable. Bathroom had a large free-standing bathtub which was a nice surprise. All rooms have wood-burning fireplaces, which can be both good and bad. Romantic, yes, but the first room assigned to us had a strong "campfire" smell from the fireplace, so we asked to change rooms, and the next room was just fine. Guests should be aware that the lodge is in the Tunnel Mountain area, outside of town, which is about a 20 minute walk or 5 minute drive. The lodge is quiet and serene, which suited us, but you cannot step out the door and immediately wander among the endless restaurants and shops of Banff like you can at many other places in town. All depends on what you're looking for in a place to stay."

"Great location. Outside the hotel we took a bus to downtown. So easy and convenient. The hotel gives you free bus passes. Restaurant on site is chili’s. Highly recommend! Great food and great staff. Adam served us and was excellent. "

"Good"

"The property was in a perfect location for those wanting to explore Banff Natl. Park. Staff was extremely helpful and pleasant."

"Exactly what we were looking for - staff were immensely helpful (specific shout-out to Petra for her great advice and support figuring out our plans), coffee everyday was terrific (love the emphasis on low/zero waste), hot pools were stunning, room and facilities were lovely and very comfortable. Would absolutely return."

"Location is great, the hotel even provided a 3 day transit pass for our 2 nights staying. we will consider this hotel again if we ever come back banff."

"Great location in the downtown area of Banff. Staff was great! Room was very comfortable. Highly recommend it! "

"Useful laundry on site, and easy hotel layout. "

"When I go back to Banff, there is no doubt that I will be staying at Canoe again. It was the nicest hotel I’ve ever stayed in. The bonus is having the hot pool, sauna, coffee shop and restaurant. It was a 5 star experience!!!"