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Overview of Moose Hotel And Suites

Photo gallery

Guest reviews

4.7/5 Exceptional
1,753 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

Highlights

Popular LocationBanff National Park Information Centre2 min walk
Popular LocationBanff Lake Louise Tourism Bureau2 min walk
Popular LocationBanff Park Museum9 min walk
AirportBanff, AB (YBA)9 min drive

Choose dates to view prices

  • Superior Hotel Room 2 Queen

    4.7/5 guest room rating

    Room amenities

    • 329 sq ft
    • Sleeps 4
    More details
  • Superior One Bedroom Suite 2 Queens

    4.7/5 guest room rating

    Room amenities

    • 494 sq ft
    • Sleeps 4
    More details
  • Rooftop 1 Bedroom Suite

    4.9/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 3
    More details
  • Rooftop 2 Bedroom Suite

    4.8/5 guest room rating

    Room amenities

    • 812 sq ft
    • Sleeps 6
    More details
  • Superior King Hotel Room

    4.7/5 guest room rating

    Room amenities

    • 329 sq ft
    • Sleeps 2
    More details
  • Superior One Bedroom Suite 1 King

    4.9/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 3
    More details

About this area

Banff

Located in Banff, Moose Hotel And Suites is in the city centre. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and snowshoeing. Our guests love the hotel's central location.

Map
Popular Location

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Park Museum - 9 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 16 min drive

Getting around

  • Banff Station - 8 min walk
  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive

About this property

Moose Hotel And Suites

3.5-star spa hotel, walk to Banff Lake Louise Tourism Bureau
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 174 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Moose Hotel And Suites offers 174 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch Flat-screen televisions come with cable channels.
Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Electric car charging station
Ski shuttle nearby

Food and drink

Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
1 restaurant
1 bar
Room service available

Things to do

2 hot tubs
Bike hire
Fitness centre
Full-service spa
Golf
Indoor pool
Sauna

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Fridge

Conveniences

ATM/banking services
Lift
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Ski storage
Tour/ticket assistance

Languages spoken

English

Business services

24-hour business centre
2 meeting rooms
Conference space (2000 square feet)

Outdoors

Firepit

Spa

9 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Towels

Entertainment

40-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

More

Access via exterior corridors
Free local calls
Iron/ironing board
LED light bulbs
Safe

Policies

Check-in

Check-in between 4 PM and 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation.

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Dogs and cats only
2 per room (up to 50 lb/23 kg)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Moose Hotel And Suites and receive a full refund?
Yes, Moose Hotel And Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Moose Hotel And Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Moose Hotel And Suites?
As of Jun 3, 2020, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Jun 4, 2020 start from CA $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Moose Hotel And Suites have a pool?
Yes, this property has an indoor pool.
Is Moose Hotel And Suites pet-friendly?
Yes, Moose Hotel And Suites allows cats and dogs (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per pet, per night.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 4 PM to 2 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Located in the heart of Banff, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 miles (5 km). Banff Station is 8 minutes by foot.

Guest reviews

4.7
Exceptional
5 - Excellent
1,280
4 - Good
381
3 - Okay
60
2 - Mediocre
27
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property very clean and great location.

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great surprise! This hotel was so well maintained, beautiful finishes throughout, everything you need in your room & an amazing view! Will definitely be back!

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love it!🇨🇦 Nice place to stay. My kids are very happy and comfortable. Thank you guys!

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, you can easily walk to all the shops and restaurants in downtown Banff. Property is gorgeous, rooms are so pretty with balconies and super comfy beds. The shower was enormous with a waterfall/rain shower head, which was so nice. Outstanding hotel, we would 100% stay here again.

Stayed 2 nights in May 2020