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Overview of Moose Hotel And Suites

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Balcony
VIP Access

Moose Hotel And Suites

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBanff National Park Information Centre2 min walk
    Popular LocationBanff Lake Louise Tourism Bureau2 min walk
    Popular LocationCanadian Ski Museum West3 min walk
    AirportBanff, AB (YBA)8 min drive

Choose dates to view prices

Rooftop 1 Bedroom Suite

4.9/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Hotel Room 2 Queen

4.7/5 guest room rating
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King Hotel Room

4.7/5 guest room rating
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

Rooftop 2 Bedroom Suite

4.8/5 guest room rating
  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior One Bedroom Suite 2 Queens

4.6/5 guest room rating
  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior One Bedroom Suite 1 King

4.9/5 guest room rating
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Banff

Located in Banff, Moose Hotel And Suites is in the city center and in the mountains. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowshoeing and snow tubing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Canadian Ski Museum West - 3 min walk
  • Canada House Gallery - 6 min walk
  • Central Park - 10 min walk

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Earl's — 3 min walk
  • Old Spaghetti Factory — 4 min walk
  • St. James Gate — 4 min walk
  • Evelyn's Coffee World — 4 min walk
  • Grizzly House — 5 min walk

About this property

Moose Hotel And Suites

3.5-star spa hotel, walk to Banff National Park Information Centre
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 174 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are among the other amenities available to guests.
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (2000 square feet)

Outdoors

  • Firepit

Spa

  • 9 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs and cats only
2 per room (up to 50 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at Moose Hotel And Suites and receive a full refund?
Yes, Moose Hotel And Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Moose Hotel And Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Moose Hotel And Suites?
As of Apr 16, 2021, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Apr 21, 2021 start from CA $295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Moose Hotel And Suites have a pool?
Yes, this property has an indoor pool.
Is Moose Hotel And Suites pet-friendly?
Yes, Moose Hotel And Suites allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per pet, per night.
How much is parking at Moose Hotel And Suites?
Self parking is free at this property.
What time is check-in at Moose Hotel And Suites?
Check-in is from 4 PM - 2 AM. Late check-in is available during limited hours.
What time is check-out at Moose Hotel And Suites?
Check-out is at 11 AM.
Where is Moose Hotel And Suites located?
Located in the heart of Banff, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 mi (5 km). Banff Station is 8 minutes by foot.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 1418 out of 1923 reviews
5 - Excellent 74%
Rating 4 - Good. 398 out of 1923 reviews
4 - Good 21%
Rating 3 - Okay. 69 out of 1923 reviews
3 - Okay 4%
Rating 2 - Poor. 27 out of 1923 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 1923 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor. It is such a well taken care of hotel.
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub on the roof with a view of the mountains made the trip. Room was on the main floor and the view was less than impressive. Beds were good.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a pet friendly room and our pup got a new toy as a welcome gift! We enjoyed the location and separate entrance to get outside. Staff were great and we’d stay again for sure!
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a very good location. Great views and we loved the rooftop room.
Stayed 5 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, underground parking, spacious room staff were all excellent
Stayed 1 night in Apr 2021

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