- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very clean and great location.
Stayed 2 nights in May 2020
Overview of Moose Hotel And Suites
Photo gallery
Guest reviews
Exceptional
1,753 reviews
Guests rated this property 4.7/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Free parking
- Pet Friendly
Map
345 Banff Ave, Banff, AB
Highlights
Banff National Park Information Centre2 min walk
Banff Lake Louise Tourism Bureau2 min walk
Banff Park Museum9 min walk
Banff, AB (YBA)9 min drive
Choose dates to view prices
Superior Hotel Room 2 Queen
Photos of Superior Hotel Room 2 Queen
Superior Hotel Room 2 Queen
4.7/5 guest room ratingMore detailsRoom amenities
- 329 sq ft
- Sleeps 4
Superior One Bedroom Suite 2 Queens
Photos of Superior One Bedroom Suite 2 Queens
Superior One Bedroom Suite 2 Queens
4.7/5 guest room ratingMore detailsRoom amenities
- 494 sq ft
- Sleeps 4
Rooftop 1 Bedroom Suite
Photos of Rooftop 1 Bedroom Suite
Rooftop 1 Bedroom Suite
4.9/5 guest room ratingMore detailsRoom amenities
- 538 sq ft
- Sleeps 3
Rooftop 2 Bedroom Suite
Photos of Rooftop 2 Bedroom Suite
Rooftop 2 Bedroom Suite
4.8/5 guest room ratingMore detailsRoom amenities
- 812 sq ft
- Sleeps 6
Superior King Hotel Room
Photos of Superior King Hotel Room
Superior King Hotel Room
4.7/5 guest room ratingMore detailsRoom amenities
- 329 sq ft
- Sleeps 2
Superior One Bedroom Suite 1 King
Photos of Superior One Bedroom Suite 1 King
Superior One Bedroom Suite 1 King
4.9/5 guest room ratingMore detailsRoom amenities
- 495 sq ft
- Sleeps 3
About this area
Banff
Located in Banff, Moose Hotel And Suites is in the city centre. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and snowshoeing. Our guests love the hotel's central location.
What's nearby
- Banff National Park Information Centre - 2 min walk
- Banff Lake Louise Tourism Bureau - 2 min walk
- Banff Park Museum - 9 min walk
- Banff Centre for Arts and Creativity - 11 min walk
- Tunnel Mountain - 16 min drive
Getting around
- Banff Station - 8 min walk
- Calgary, AB (YYC-Calgary Intl.) - 93 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Electric car charging station
Ski shuttle nearby
Food and drink
Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
1 restaurant
1 bar
Room service available
Things to do
2 hot tubs
Bike hire
Fitness centre
Full-service spa
Golf
Indoor pool
Sauna
Family friendly
Dry-cleaning service
Indoor pool
Laundry facilities
Fridge
Conveniences
ATM/banking services
Lift
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Ski storage
Tour/ticket assistance
Languages spoken
English
Business services
24-hour business centre
2 meeting rooms
Conference space (2000 square feet)
Outdoors
Firepit
Spa
9 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily
Hot tub
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Air conditioning
Hypo-allergenic bedding
Linens
Premium bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Towels
Entertainment
40-inch flat-screen TV
TV channels
Food and drink
Coffee/tea maker
Electric kettle
Fridge
More
Access via exterior corridors
Free local calls
Iron/ironing board
LED light bulbs
Safe
Policies
Check-in
Check-in between 4 PM and 2 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
For more details, please contact the property using the information on the booking confirmation
Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation.
Pets
Pets are allowed for an extra charge of CAD 25 per pet, per night
Dogs and cats only
2 per room (up to 50 lb/23 kg)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
- Pet fee: CAD 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher and a smoke detector.
- Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
- For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great surprise! This hotel was so well maintained, beautiful finishes throughout, everything you need in your room & an amazing view! Will definitely be back!
Stayed 1 night in May 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it!🇨🇦 Nice place to stay. My kids are very happy and comfortable. Thank you guys!
Stayed 1 night in May 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, you can easily walk to all the shops and restaurants in downtown Banff. Property is gorgeous, rooms are so pretty with balconies and super comfy beds. The shower was enormous with a waterfall/rain shower head, which was so nice. Outstanding hotel, we would 100% stay here again.
Stayed 2 nights in May 2020