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The Malcolm Hotel

Photo gallery for The Malcolm Hotel

Front of property
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Balcony

Overview of The Malcolm Hotel

VIP Access

The Malcolm Hotel

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2

Explore the area

  • Popular LocationCanmore Museum and Geoscience Centre11 min walk
  • Popular LocationYamnuska Mountain Adventures16 min walk
  • Popular LocationCanmore Nordic Centre Provincial Park9 min drive
  • AirportBanff, AB (YBA)17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Canmore

Located in Canmore, The Malcolm Hotel is in the mountains and on the riverwalk. Canmore Golf and Curling Club and Canmore Nordic Centre Provincial Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Canmore Caverns and Grassi Lakes. Rocky Mountain Adaptive Sports Centre and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledding.
Visit our Canmore travel guideOpens in a new window
Map

What's nearby

  • Canmore Museum and Geoscience Centre - 11 min walk
  • Yamnuska Mountain Adventures - 16 min walk
  • Canmore Golf and Curling Club - 4 min drive
  • Grassi Lakes - 9 min drive
  • Canmore Nordic Centre Provincial Park - 9 min drive

Getting around

  • Banff Station - 23 min drive
  • Calgary International Airport (YYC) - 77 min drive

Restaurants

  • Where the Buffalo Roam - 7 min walk
  • Canmore Gaucho Brazilian barbecue - 7 min walk
  • Elita - 8 min walk
  • Good Earth Coffeehouse - 9 min walk
  • Graze - 9 min walk

About this property

The Malcolm Hotel

4-star eco-friendly hotel by the river
Located close to Canmore Museum and Geoscience Centre and Canmore Golf and Curling Club, The Malcolm Hotel provides a terrace, a fireplace in the lobby, and a bar. Active travelers can enjoy hiking/biking at this hotel. For some rest and relaxation, visit the 2 hot tubs. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and express check-out
  • Free newspapers, wedding services, and a computer station
  • Guest reviews say great things the dining options, pool, and helpful staff
Room features
All 124 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • LED light bulbs, refrigerators, and highchairs

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 20–30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 spa tubs
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Children's games
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (8,800 square feet of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 20 and CAD 30 per person (approximately)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

Frequently asked questions

Does The Malcolm Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at The Malcolm Hotel ?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at The Malcolm Hotel on Feb 16, 2023 start from CA $354.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Malcolm Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Malcolm Hotel ?

Self parking is free at this property.

What time is check-in at The Malcolm Hotel ?

Check-in is from 4:00 PM - anytime. Early check-in is available for a fee of CAD 20 (subject to availability).

What time is check-out at The Malcolm Hotel ?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Malcolm Hotel located?

Situated on the riverwalk, this eco-friendly hotel is within 1 mi (2 km) of Canmore Museum and Geoscience Centre and Canmore Nordic Centre Provincial Park. Canmore Golf and Curling Club and Grassi Lakes are also within 2 mi (3 km).

Can I cancel my reservation for free at The Malcolm Hotel and receive a full refund?

Yes, The Malcolm Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Malcolm Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Malcolm Hotel Reviews

The Malcolm Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 780 out of 1032 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 184 out of 1032 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 36 out of 1032 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 22 out of 1032 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 1032 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved our stay at The Malcolm Hotel. The hotel was very modern and had quality amenities. The view from our room is the best we've ever had. The food and drink were fantastic and staff around the hotel were really friendly and helpful. The location of the hotel is ideal. We will definitely return to The Malcolm Hotel at some point in the future. It's one of the best hotels we've stayed at.
Stayed 6 nights in Jan 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel that has definitely put the customer first.
Stayed 4 nights in Jan 2023

10/10 Excellent

Joycelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip started off horrible. My flight was cancelled for 3 of my 5 days. I advised the hotel and they advised that there was no refund and no compensation (so much for VIP access). I tried to make it there for the last 2 days just so I could feel like I didn't lose allll my monies. Overall, the property is beautiful, the area/location is superb and walking distance to many restaurants. The room was perfect and the heated pool with those views is to die for (chefs kiss). I have no complaints other than no refund,compensation or remedy for my lost 3 days when it was not my fault. It left a poor taste in my mouth. But Canmore is beautiful.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm is a gorgeous property in the heart of Canmore. Staff were amazing. Pool and hot tubs are clean and the games area on the 2nd floor was a great place to round out a beautiful day in the mountains with my kids.

6/10 Okay

Diana

Travelled with partner
Disliked: Amenities, property conditions & facilities
Far too busy for the staff to keep up with cleaning. What used to be a higher end 3 star has dropped in the ratings in my opinion. It’s more like a family friendly hotel. The hottub and pool were full of noisy kids. Definitely not a relaxing adult place.

10/10 Excellent

kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, location excellent!
Stayed 2 nights in Jan 2023

10/10 Excellent

Keri Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous location with lovely staff!

4/10 Poor

VALAYKUMAR, Edmonton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
-After checking for Room Upgradation, no room degradation was provided, and no alternative welcome benefit has been provided. - I went to the main reception for Towels immediately after check-in and didn't receive them till check-out. -Bathroom suites were missing and reported to the Main desk, but not received.
Stayed 1 night in Jan 2023

8/10 Good

Haichun

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the pool, hot tub and fire pit very much. Somehow, the alarm on the night stand was very dusty, so it made me doubt about the overall cleanliness in the hotel
Stayed 1 night in Dec 2022

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, staff were great. Pool was closed due to weather, 2nd floor area was booked out one evening which was unfortunate as w the weather there wasn’t much else to do. Fire alarm on our last night at 2:30am made the early morning drive painful! Still a great place to stay