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The Malcolm Hotel

Photo gallery for The Malcolm Hotel

Primary image
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Balcony

Overview of The Malcolm Hotel

VIP Access

The Malcolm Hotel

4-star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2

Explore the area

  • Popular LocationCanmore Museum and Geoscience Centre11 min walk
  • Popular LocationYamnuska Mountain Adventures16 min walk
  • Popular LocationCanmore Golf and Curling Club4 min drive
  • AirportBanff, AB (YBA)17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Canmore

Located in Canmore, The Malcolm Hotel is in the mountains and on the riverwalk. Travelers looking for local activities can try Canmore Golf and Curling Club and Canmore Nordic Centre Provincial Park, while those looking to experience a bit of culture can stop by Canmore Museum and Geoscience Centre. Cross Zee Ranch and Banff Park Museum are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating.

What's nearby

  • Canmore Museum and Geoscience Centre - 11 min walk
  • Yamnuska Mountain Adventures - 16 min walk
  • Canmore Golf and Curling Club - 4 min drive
  • Silvertip Golf Course - 7 min drive
  • Grassi Lakes - 10 min drive

Getting around

  • Banff Station - 26 min drive
  • Calgary International Airport (YYC) - 77 min drive

Restaurants

  • Where the Buffalo Roam - 7 min walk
  • Canmore Gaucho Brazilian barbecue - 7 min walk
  • Elita - 8 min walk
  • Good Earth Coffeehouse - 9 min walk
  • Graze - 9 min walk

About this property

The Malcolm Hotel

4-star eco-friendly hotel near Banff National Park
Consider a stay at The Malcolm Hotel and take advantage of a terrace, a fireplace in the lobby, and a bar. Active travelers can enjoy hiking/biking at this hotel. For some rest and relaxation, visit the 2 hot tubs. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and free newspapers
  • A computer station, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things the dining options, pool, and helpful staff
Room features
All guestrooms at The Malcolm Hotel include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • LED light bulbs, refrigerators, and highchairs

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 20-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 2 spa tubs
  • Fitness center
  • Free bicycle rentals
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Children's games
  • Highchair
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8800 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 20 and CAD 30 per person (approximately)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

Frequently asked questions

Does The Malcolm Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at The Malcolm Hotel ?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at The Malcolm Hotel on Nov 1, 2022 start from CA $251.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Malcolm Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Malcolm Hotel ?

Self parking is free at this property.

What time is check-in at The Malcolm Hotel ?

Check-in is from 4:00 PM - anytime. Early check-in is available for a fee of CAD 20 (subject to availability).

What time is check-out at The Malcolm Hotel ?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Malcolm Hotel located?

Situated on the riverwalk, this eco-friendly hotel is within 1 mi (2 km) of Canmore Museum and Geoscience Centre and Canmore Nordic Centre Provincial Park. Canmore Golf and Curling Club and Canmore Caverns are also within 2 mi (3 km).

Can I cancel my reservation for free at The Malcolm Hotel and receive a full refund?

Yes, The Malcolm Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Malcolm Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 758 out of 1000 reviews
5 - Excellent 76%
Rating 4 - Good. 179 out of 1000 reviews
4 - Good 18%
Rating 3 - Okay. 33 out of 1000 reviews
3 - Okay 3%
Rating 2 - Poor. 21 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1000 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Marco Amos
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Location is close to everything. Would highly recommend
Stayed 4 nights in Sep 2022

5/5 Excellent

Abigail
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malcolm is an absolute gem in Canmore. It is a gorgeous hotel with a gorgeous view. We really appreciate its aesthetics and the outdoor hot tub and pool are such a treat!
Stayed 2 nights in Sep 2022

5/5 Excellent

Vivian
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment outside, nice landscape, relaxing & enjoyable.
Stayed 3 nights in Sep 2022

5/5 Excellent

Richard
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Sep 2022

5/5 Excellent

Marc
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for main st restaurants and shops would return anytime great place.
Stayed 3 nights in Sep 2022

5/5 Excellent

Carrie, Spruce Grove
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2022

3/5 Okay

Shirley
Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
I love the location and the pool was fabulous, but for the price tag on the rooms at this hotel your rooms are really small. This will probably be the only time I stay at your hotel. It's beautiful but definitely overpriced.
Stayed 2 nights in Sep 2022

5/5 Excellent

Jacky
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel surrounded by absolutely amazing views. We stayed two nights and wanted four more but they were full. I want my children to come here. Banff is very busy . This tranquility. Enjoy!
Stayed 2 nights in Sep 2022

5/5 Excellent

Randeep
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

5/5 Excellent

Albert
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well run with a picturesque view. There was nothing that I didn't like