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Comfy beds. Clean and well appointed rooms. Secure entry. Ordered room service and steak was perfectly well done, as ordered. Check in and out was smooth. Good price.

Nice clean rooms, friendly staff. Sitting next to a mountain. Located next to Sulpher Mountain. 5 min from downtown Banff. Very beautiful location.

The door keys are hard to turn, they get stuck and wont open until you push and pull the door a few times, door locks definitely need to be changed. The in suite hot tub and fire place was nice. Good value for your money.

The hot tub is amazing. Rooms are a little dated. Chilli is attached to the hotel. Menu is mediocre.

The hotel was clean, the beds were comfortable, the staff was helpful and welcoming, and the breakfast was great.

Debbie T, Guest Services was most personable and welcoming during check in and for my entire stay. Other staff were very pleasant / courtious. The suite was spacious, comfortable and had everything you would need for your stay. The breakfast was especially good.

We have been coming to hidden ridge for many years now, going back before the entire renovation was done. It is always a great place to stay. We stayed in the 3 bedroom with games room and the unit we stayed was good however is showing it age. Would be good to see some renovations in the future. ...

The location, design. They could have offered a packed breakfast asthey cancelled their breakfast buffet.

This place always amazes me, such beauty. I was upgraded and the suite I was in was just amazing and the wood fire place was awesome.

Our stay was at an unusual time - during the Covid19 pandemic. We returned from Mexico and needed to stay overnight before driving to our hometown some distance away. We were so grateful the hotel was open and that we could still get breakfast on a takeout basis! Thank you to the hotel and all the ...

The heating in my room was cold. you had to give me a separate mini heater to room up the room and the thermostat didn't work.

Lovely property and will be happy to stay again in future as we are travelling from Australia. Due to Covid-19 most amenities were closed, which we totally understand and appreciate. However we were well looked after by the friendly staff during difficult circumstances.