I stayed 2 nights at this hotel, the second night, there were some parties held at hotel. My room was on 4th floor. I came back to hotel around 9:30 pm and I saw many drank people outside the rare door, strong marijuana smells, and loud music. I could hear the loud music from my room until 11 pm, the base noise was pounding on my wall, and I couldn't fall asleep. I called the front desk, I was told that the party will be done by 1130pm. 1149pm, the noise had not decreased, so I call again and I was told that the party will be done by 1am. I ask the front desk to tell the party to decrease the volume so I can sleep. The front desk said he will talk to them. 1215am, loud music still going, I called again, this time I was told that the hotel had contract with the party that they can use the conference room until 1am; I was angry, and told the employee that I also paid for the stay to have quite sleep. The employee said he’ll talk to them again, and I said I’ll call the police if the noise still going after 10 minutes...The noise never stopped, so I called the police, 20 minutes later, finally quiet. I was exhausted, didn't get enough rest. I called the hotel later couple times and wanted to speak with the manager, the manager never called me back for days. It was unpleasant experience to stay at your hotel, employees were nice, but not helpful. You hold parties, but no ability to manage the noise to allow other guests to have good quality sleep. I am very disappointed.
