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Fairmont Chateau Lake Louise

Photo gallery for Fairmont Chateau Lake Louise

Featured Image
Indoor pool
Balcony
Premium bedding, in-room safe, desk, blackout drapes
View from Room

Overview of Fairmont Chateau Lake Louise

UNESCO Sustainable Property

Fairmont Chateau Lake Louise

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
111 Lake Louise Drive, Lake Louise, AB, T0L1E0

Explore the area

  • Popular LocationLake Louise Gondola12 min drive
  • Popular LocationMoraine Lake21 min drive
  • Popular LocationLower Spiral Tunnel Scenic Viewpoint21 min drive

Choose dates to view prices

About this area

Lake Louise

Fairmont Chateau Lake Louise is located on a lake and in an area with good shopping. Lake Louise Gondola is a local attraction and the area's natural beauty can be seen at Louise Lake and Banff National Park. Enjoy the area's slopes with downhill skiing, snowboarding, and ski runs, and don't miss out on the snowmobiling.
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Map

What's nearby

  • Lake Louise Gondola - 12 min drive
  • Banff National Park - 16 min drive
  • Moraine Lake - 21 min drive
  • Lower Spiral Tunnel Scenic Viewpoint - 21 min drive
  • Lower Spiral Tunnel Viewpoint - 21 min drive

Getting around

  • Lake Louise Station - 7 min drive
  • Calgary International Airport (YYC) - 139 min drive

Restaurants

  • Fairview Bar & Restaurant — 1 min walk
  • Walliser Stube — 1 min walk
  • Poppy Brasserie — 4 min walk
  • Lakeview Lounge — 4 min walk
  • Walliser Stube — 4 min walk

About this property

Fairmont Chateau Lake Louise

Eco-friendly resort with 6 restaurants and full-service spa
Along with 6 restaurants, this resort has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and a coffee shop/café. All 539 rooms offer room service, premium bedding, and flat-screen TVs with cable channels. Other amenities that guests will find include coffee makers and electric kettles.
Fairmont Chateau Lake Louise offers 539 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: TV Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per day; includes in/out privileges)
  • Valet parking on site (CAD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27 for adults and CAD 14 for children
  • 6 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • Room service available

Things to do

  • Canoeing
  • Cross-country skiing
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Japanese
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Free WiFi
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Family-friendly
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Hot tub
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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per accommodation, per night (maximum CAD 350 per stay)
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 27 for adults and CAD 14 for children (approximately)
  • Self parking fee: CAD 30 per day (in/out privileges)
  • Valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Chateau Fairmont
Chateau Fairmont Lake Louise
Fairmont Chateau
Fairmont Chateau Lake Louise Hotel
Fairmont Chateau Hotel Lake Louise
Fairmont Chateau Lake Louise
Lake Louise Chateau
Lake Louise Chateau Fairmont
Lake Louise Fairmont
Lake Louise Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Hotel Lake Louise
Fairmont Lake Louise
Chateau Lake Louise
The Fairmont Chateau Lake Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Resort
Chateau Lake Louise
Fairmont Chateau Lake Louise Hotel Lake Louise
Lake Louise Fairmont
Fairmont Lake Louise
Fairmont Hotel Lake Louise
The Fairmont Chateau Louise
Fairmont Chateau Louise Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Lake Louise Lake Louise
Fairmont Chateau Lake Louise Resort Lake Louise

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 690 out of 969 reviews
5 - Excellent 71%
Rating 4 - Good. 172 out of 969 reviews
4 - Good 18%
Rating 3 - Okay. 78 out of 969 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 969 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 969 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay. One of the best places I’ve ever stayed with such an incredible view!
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with family
The location is incredible, amazing, fabulous. Rooms service and Furnitire 2 stars.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is the best! It has direct access to the Lake Louise. We had an issue on the first night as our room was right above the exhausting fan for the boiler and the low pitch humming sound was annoying. But the hotel manager was very nice and understanding and she gave us a complimentary upgrade to a lake view room the next day. We could not say the same thing about the service agent, though, as she sounded cold when we called about the issue. It was resolved with the manager so it was all good. The hotel was very busy and the lounge was always full which we did not feel comfortable to try due to COVID concerns. Too bad this time we did not get to do the canoeing due to bad weather. If we go back, we will do it! Overall it was a pleasant stay.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Lake Louise from my window was amazing. Thanks to the hotel for allotting me this room though I had not booked a lakeview room. Everything about this hotel was outstanding. The only thing I did not like was check-in time. Hotel should change from 4.00 pm to 2.00 pm. It was awkward to sit in the lobby with all the baggage waiting for room to get ready.
Stayed 2 nights in Aug 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not cleaned and if you complain they will have the housekeeping manager come take a look as if you are lying. There was hair all over the room/floor. There was dust on the table and washroom. This is unacceptable and it wasn’t what I was expecting from the fairmont. I understand mistakes can be made but I wasn’t happy with how they handled it either.
Stayed 2 nights in Sep 2021