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Overview of Tunnel Mountain Resort

Photo gallery

Featured Image
Indoor pool
Terrace/Patio
Terrace/Patio
TV

Tunnel Mountain Resort

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBanff National Park Information Centre3 min drive
    Popular LocationTunnel Mountain4 min drive
    Popular LocationBanff Centre for Arts and Creativity5 min drive
    AirportBanff, AB (YBA)10 min drive

Choose dates to view prices

  • Mountain Cabin

    4.8/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 8
    • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
    More details
  • Superior Suite, 1 Queen and 1 King

    4.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 King Bed
    More details
  • Deluxe Condo, 1 Bedroom (Loft - King, Queen)

    4.7/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Deluxe Condo, 1 Bedroom Loft (3 Queen)

    4.6/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 8
    • 3 Queen Beds and 1 Double Sofa Bed
    More details
  • Superior Suite, 1 Queen and 2 Twins

    4.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More details
  • Studio Condo

    4.7/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Standard Suite, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Banff

Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Traveling with kids? Consider Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing. Guests appreciate the lodge's quiet location.
Popular Location

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 5 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • AirportCalgary International Airport (YYC) - 94 min drive

Restaurants

  • The Keg Steakhouse and Lounge - Caribou Lodge — 12 min walk
  • Ticino Swiss-Italian Restaurant — 20 min walk
View in a map

About this property

Tunnel Mountain Resort

3.5-star family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning. All 105 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Stovetops, coffee makers, and free local calls are among the other amenities available to guests.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Onsite parking includes off-street options
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guestrooms - September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night, plus a deposit of CAD 25 per night
2 per room (up to 50 lbs)
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Can I cancel my reservation for free at Tunnel Mountain Resort and receive a full refund?
Yes, Tunnel Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Tunnel Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tunnel Mountain Resort?
As of Mar 1, 2021, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Mar 3, 2021 start from CA $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Tunnel Mountain Resort have a pool?
Yes, this property has an indoor pool.
Is Tunnel Mountain Resort pet-friendly?
Yes, this lodge allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of CAD 25 per night and a fee of CAD 25.00 per pet, per night.
How much is parking at Tunnel Mountain Resort?
Self parking is free at this property.
What time is check-in at Tunnel Mountain Resort?
Check-in is from 4 PM - 2:00 AM.
What time is check-out at Tunnel Mountain Resort?
Check-out is at 11 AM.
Where is Tunnel Mountain Resort located?
This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Canadian Ski Museum West, Banff Centre for Arts and Creativity, and Banff National Park Information Centre. Banff Lake Louise Tourism Bureau and Tunnel Mountain are also within 3 mi (5 km). Banff Station is 27 minutes by foot.
4.5
Wonderful
Rating 5 - Excellent. 659 out of 1129 reviews
5 - Excellent 58%
Rating 4 - Good. 370 out of 1129 reviews
4 - Good 33%
Rating 3 - Okay. 70 out of 1129 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 1129 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1129 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I wish the property had a hot tub. Everything else was was as we needed it
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very clean and convenient, nice having a kitchen in the unit for breakfast and snacks. Great price.
Stayed 3 nights in Feb 2021

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness
We have always enjoyed our stay at Tunnel Mountain. However, this time the cleanliness seemed a bit lacking. I would guess the high touch surfaces were clean? But the floor was gross. There was gravel all over, the kind that people drag in with their shoes. So clearly it hadn’t been vacuumed. There were also shoe prints on the floor. When I cleaned the bathroom floor(yes I bring wipes to clean), the wipe was black.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room Great place to stay for a family ski trip
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a loft with 3 queen beds. Ample comfortable sleeping space for a family of 5. We stayed for almost a week with no housekeeping so it would have been nice to have a few things like a broom, mop, extra dish towels etc right from the start. Our room had extremely noisy pipes when showering and very little water pressure. Overall our stay was comfortable.
Stayed 5 nights in Feb 2021

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