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Tunnel Mountain Resort

Photo gallery for Tunnel Mountain Resort

Front of property
Indoor pool
Superior Suite, 1 Queen and 1 King | Terrace/patio
Superior Suite, 1 Queen and 2 Twins | Terrace/patio
Mountain Cabin | Living room | TV

Overview of Tunnel Mountain Resort

VIP Access

Tunnel Mountain Resort

3.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Gym
  • Business services
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

Explore the area

  • Popular LocationSurprise Corner3 min walk
  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationBanff Lake Louise Tourism Bureau3 min drive
  • AirportBanff, AB (YBA)10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Canadian Ski Museum West and Banff Park Museum are cultural highlights, and some of the area's attractions include Victoria Glacier and Mt. Norquay. Traveling with kids? Consider Cross Zee Ranch, or check out an event or a game at Canmore Recreation Centre. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snow tubing. Guests appreciate the lodge's quiet location.

What's nearby

  • Surprise Corner - 3 min walk
  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive


  • Carlito's Pizzaria - 14 min walk
  • Chucks Steakhouse - 3 min drive
  • Silver Dragon - 4 min drive
  • St James's Gate Irish Pub - 4 min drive
  • Beaver Tails - 6 min drive

About this property

Tunnel Mountain Resort

3.5-star family-friendly lodge in the mountains
Take advantage of a playground, dry cleaning/laundry services, and a gym at Tunnel Mountain Resort. Active travelers can enjoy hiking/biking at this lodge. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • A free area shuttle, free newspapers, and tour/ticket assistance
  • Barbecue grills, a 24-hour front desk, and multilingual staff
  • Guest reviews give good marks for the family-friendly amenities, quiet location, and helpful staff
Room features
All 105 rooms include amenities such as free WiFi. Guest reviews speak positively of the comfortable, quiet rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with cable channels
  • Recycling, refrigerators, and microwaves


English, Filipino, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center


  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster


  • Access via exterior corridors
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Recycling

Similar properties

See similar properties



Check-in from 4 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Does Tunnel Mountain Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tunnel Mountain Resort?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Feb 6, 2023 start from CA $148.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tunnel Mountain Resort pet-friendly?

Yes, this lodge allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Tunnel Mountain Resort?

Self parking is free at this property.

What time is check-in at Tunnel Mountain Resort?

Check-in is from 4 PM - anytime.

What time is check-out at Tunnel Mountain Resort?

Check-out is at 11 AM.

Where is Tunnel Mountain Resort located?

This family-friendly Banff lodge is located in a national park, within a 10-minute walk of Surprise Corner and Bow River. Victoria Glacier and Canadian Ski Museum West are also within 1 mi (2 km). Banff Station is 28 minutes by foot.

Can I cancel my reservation for free at Tunnel Mountain Resort and receive a full refund?

Yes, Tunnel Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Tunnel Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 1071 out of 1712 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 487 out of 1712 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 98 out of 1712 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 39 out of 1712 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 17 out of 1712 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that keeps this property from being a 5/5 is the fact that the loft suite has the entrance that coming directly into the bedroom. We were planning to put the kids in the queen bed but then we would be stuck in the room all night. Not the most functional lay out but definitely a great stay over all.
Stayed 2 nights in Jan 2023

8/10 Good


Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall a great place. We had one of the cabins the real fireplace was a huge bonus for us. Parking on the other hand needs a bit of planning. My only real problem was the hideabed couch arms were dirty would I stay there again. YES
Stayed 2 nights in Jan 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a mountain condo, very comfortable, good climate control, but noisy at night with people coming and going all night
Stayed 4 nights in Jan 2023

10/10 Excellent


Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so nice . They gladly printed off our receipt and let us check out a bit late which helped us a lot . They also suggested dining options . We will definitely be back .
Stayed 1 night in Jan 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will for sure stay here again!
Stayed 1 night in Jan 2023

8/10 Good


Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jan 2023

10/10 Excellent

Kay Shanine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cabin for a group of us snowboarding. Love how the kitchen is equipped with utensils . Hassle free checking in and out.

8/10 Good

Walter, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for anyone who wants to be in the park away from the hubbub of Banff, but still five minutes from downtown.

6/10 Okay


Liked: Cleanliness, staff & service
Disliked: Amenities
The pool is deep, not suitable for children. Water is cold and cloudy. The “change” room is basically stinky bathroom with 1 chair to sit down. The room was nice and clean, would be nice to have a hairdryer. There was a very loud heating system in the room and elevator nearby. Stuff is friendly, directions in the hotel building could be better-this is a maze. I would not stay again.

10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definetly stay here again, the staff were warm and gracious, our room was above average, and we just felt this was a place to come and relax! Thank you :)
Stayed 1 night in Jan 2023