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Indoor pool
Terrace/patio
Terrace/patio
TV

Guest reviews

4.3/5 Excellent
999 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa
  • Gym
  • Business Services

Map

Explore the area

Popular LocationBanff National Park Information Centre3 min drive
Popular LocationTunnel Mountain6 min drive
Popular LocationBanff Centre for Arts and Creativity7 min drive
AirportBanff, AB (YBA)10 min drive

Choose dates to view prices

  • Studio Condo

    4.7/5 guest room rating

    Room amenities

    • 425 sq ft
    • Sleeps 4
    More detailsStudio Condo
  • Deluxe Condo, 1 Bedroom Loft (3 Queen)

    4.7/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 8
    More detailsDeluxe Condo, 1 Bedroom Loft (3 Queen)
  • Deluxe Condo, 1 Bedroom (Loft - King, Queen)

    4.7/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 6
    More detailsDeluxe Condo, 1 Bedroom (Loft - King, Queen)
  • Mountain Cabin

    4.7/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 8
    More detailsMountain Cabin
  • Superior Suite, 1 Queen and 1 King

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    More detailsSuperior Suite, 1 Queen and 1 King
  • Superior Suite, 1 Queen and 2 Twins

    4.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    More detailsSuperior Suite, 1 Queen and 2 Twins
  • Standard Suite, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    More detailsStandard Suite, 2 Queen Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Banff

Tunnel Mountain Resort is located in Banff. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and sledging. Our guests love the lodge's quiet location.

Visit our Banff travel guide
Map
Popular Location

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 6 min drive
  • Banff Centre for Arts and Creativity - 7 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary, AB (YYC-Calgary Intl.) - 94 min drive

About this property

Tunnel Mountain Resort

3.5-star, family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, a business centre and concierge services. All 105 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and TVs with cable channels. Hobs, coffee/tea makers and free local calls are among the other amenities available to guests.
Tunnel Mountain Resort offers 105 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2018.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)
Free local area shuttle
Ski shuttle nearby

Things to do

Fitness centre
Hiking/biking trails
Indoor pool
Mountain biking
Playground
Sauna
Steam room

Family friendly

Dry-cleaning service
Free local area shuttle
Indoor pool
Laundry facilities
Microwave
Playground
Fridge

Conveniences

Free newspapers in reception
Front-desk safe
No lifts
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
Filipino
French

Business services

Business centre

Outdoors

BBQ grill(s)
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Linens

Bathroom

Eco-friendly toiletries
Hairdryer
Towels

Entertainment

TV channels
TV

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Microwave
Fridge
Hob

More

Access via exterior corridors
Free local calls
Iron/ironing board (on request)

Policies

Check-in

Check-in between 4 PM and 2:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00, per pet, per night, plus a deposit of CAD 25 per night
2 per room (up to 50 lb/23 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Tunnel Mountain Resort and receive a full refund?
Yes, Tunnel Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Tunnel Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tunnel Mountain Resort?
As of Jul 2, 2020, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Jul 5, 2020 start from CA $229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this lodge have a pool?
Yes, this property has an indoor pool.
Is this lodge pet-friendly?
Yes, this lodge allows pets (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a deposit of CAD 25 per night and a fee of CAD 25.00 per pet, per night.
How much is parking at this lodge?
Self-parking is available for a fee.
What time is check-in at this lodge?
Check-in is from 4 PM to 2:00 AM.
What time is check-out at this lodge?
Checkout is at 11 AM.
Where is this lodge located?
This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Canadian Ski Museum West, Banff Centre for Arts and Creativity and Banff National Park Information Centre. Banff Lake Louise Tourism Bureau and Tunnel Mountain are also within 3 miles (5 km). Banff Station is 27 minutes by foot.

Guest reviews

Overall score and ratings for Tunnel Mountain Resort

4.3
Excellent
5 - Excellent
464
4 - Good
387
3 - Okay
100
2 - Mediocre
38
1 - Poor
10
4.3
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Friendly and extremely helpful staff. All you could ever want.

Stayed 4 nights in Jun 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Clean and quiet. Easy check in. Room in basement which I did not like.

    Stayed 1 night in Jun 2020

    3/5

    • Liked: Staff & service, amenities, property conditions & facilities

    No cleaning service and supplies on request only.

    Stayed 6 nights in Jun 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jun 2020