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Buffalo Mountain Lodge

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Outdoor spa tub
Premier Room, 1 Queen Bed (Premier) | Balcony
Premier Room, 2 Queen Beds (Premier) | Premium bedding, blackout drapes, iron/ironing board, free WiFi
Superior Suite, 1 King Bed with Sofa bed, Kitchenette (Buffalo Suite) | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Overview of Buffalo Mountain Lodge

VIP Access

Buffalo Mountain Lodge

3.5 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
700 Tunnel Mountain Road, Banff, AB, T1L 1B3

Explore the area

  • Popular LocationSurprise Corner3 min walk
  • Popular LocationTunnel Mountain3 min drive
  • Popular LocationBanff Centre for Arts and Creativity4 min drive
  • AirportBanff, AB (YBA)7 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Banff

Located in Banff, Buffalo Mountain Lodge is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Surprise Corner - 3 min walk
  • Banff National Park Information Centre - 2 min drive
  • Banff Lake Louise Tourism Bureau - 2 min drive
  • Tunnel Mountain - 3 min drive
  • Banff Centre for Arts and Creativity - 4 min drive

Getting around

  • Banff Station - 5 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • Carlito's Pizzaria - 13 min walk
  • Whitebark Cafe - 20 min walk
  • Silver Dragon - 3 min drive
  • St James's Gate Irish Pub - 4 min drive
  • Beaver Tails - 5 min drive

About this property

Buffalo Mountain Lodge

3.5-star eco-friendly hotel in the mountains
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby at Buffalo Mountain Lodge. For some rest and relaxation, visit the hot tub. The onsite restaurant, The Prow, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and smoke-free premises
  • A front desk safe, express check-out, and multilingual staff
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All guestrooms at Buffalo Mountain Lodge have comforts such as premium bedding, in addition to amenities like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 42-inch LCD TVs with cable channels
  • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily: CAD 20-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Prow
  • Buffalo Mountain Cafe

Things to do

  • 24-hour fitness center
  • Spa tub

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3983 square feet of space)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Buffalo Mountain Banff
Buffalo Mountain Lodge
Buffalo Mountain Lodge Banff
Buffalo Mountain Hotel Banff
Buffulo Mountain Lodge
Buffalo Mountain Lodge Hotel
Buffalo Mountain Lodge Banff
Buffalo Mountain Lodge Hotel Banff

Frequently asked questions

Is Buffalo Mountain Lodge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Buffalo Mountain Lodge?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Buffalo Mountain Lodge on Nov 1, 2022 start from CA $140.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Buffalo Mountain Lodge?

Self parking is free at this property.

What time is check-in at Buffalo Mountain Lodge?

Check-in is from 4 PM - midnight.

What time is check-out at Buffalo Mountain Lodge?

Check-out is at 11 AM.

Where is Buffalo Mountain Lodge located?

Situated in a national park, this eco-friendly hotel is 1.1 mi (1.8 km) from Banff National Park Information Centre and within 3 mi (5 km) of Tunnel Mountain and Cave and Basin National Historic Site. Upper Hot Springs and Banff Springs Golf Club are also within 6 mi (10 km). Banff Station is 27 minutes by foot.

Can I cancel my reservation for free at Buffalo Mountain Lodge and receive a full refund?

Yes, Buffalo Mountain Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Buffalo Mountain Lodge cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 517 out of 1002 reviews
5 - Excellent 52%
Rating 4 - Good. 298 out of 1002 reviews
4 - Good 30%
Rating 3 - Okay. 109 out of 1002 reviews
3 - Okay 11%
Rating 2 - Poor. 50 out of 1002 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 1002 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Yingying
Travelled with family
Liked: Cleanliness, staff & service
Everything is Great!
Stayed 1 night in Sep 2022

1/5 Terrible

Kryzel
Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very dissatisfied with the place. We checked in late, the place was very dark and our room was very dark. Once we came in the room it was very very hot, dirty & messy. It was so late that we didn’t have the energy to transfer to another room. A lot weren’t working like the heater, fireplace, and tap. Washroom was dirty with hair in the bath tub. We didn’t get assistance from the staff. The room we got had no fridge, sheets smelt horrible and doors were broken. You can be easily locked in the room
Stayed 1 night in Sep 2022

2/5 Poor

Patricia
Travelled with partner
Disliked: Amenities
We stayed there on a cold rainy day. There was no heat in our room. It took three trips to the front desk to finally get a space heater for our room. I have never paid that much money for a hotel room.. $350 plus tax, and to not have a basic necessity such as heat, is incredulous.
Stayed 1 night in Aug 2022

4/5 Good

Patty
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the rustic feel of the room and property. Would have liked to use the fireplace but didn’t see any small fire extinguisher in the room.
Stayed 3 nights in Sep 2022

4/5 Good

Tammy
Travelled with partner
Liked: Staff & service
Enjoyed the quiet. Could have been tidier. Check-in could have been better organized/timely. Should have better towel racks/counterspace in bathroom.
Stayed 2 nights in Sep 2022

1/5 Terrible

anand
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel of my life...service is so bad...and they charged $500 per night...even after complaining they didn't clean the room and bed sheets...lots of hair on white bedsheet.....used towels were in washroom most likely from previous guest...they didnt stock the milk for coffee etc.....no fixed space for parking...even for small request to extend the checkout by 30 min (11:00 am to 11:130 am).... very rude behaviour and answer from reception we cant do we are fully booked (check in 11:00 am and check out 4:00 pm) ....I will never come back and never recommend to any of my friend ....Good luck with your hotel
Stayed 2 nights in Sep 2022

3/5 Okay

Kayla
Travelled with group
The room was cute but it reaked of a mixture of smoke from the fire place and cigarettes. There was only half a roll of toilet paper in the room. No microwave or fridge. Check in was smooth. I explained I had expedia perks and nothing happened. I wasn't offered a room upgrade and was refused late check out because they were booked. The 25 dollar food/drink voucher wasn't explained to me about how it worked then after using it they tried to charge me $12 even though my breakfast and tip totalled the $25.
Stayed 1 night in Sep 2022

3/5 Okay

Taidge
Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Just out of downtown, beautiful scenery. Black mold in the bathroom, bathroom fan could be cleaned.
Stayed 1 night in Sep 2022

2/5 Poor

Jeff
Travelled with family
Disliked: Staff & service
First room had a problem with heat being stuck on, very hot. Maintenance said they were aware of problem, yet they rented room anyway. Had to change rooms at 10 o'clock in the dark, ruined our first evening.
Stayed 2 nights in Sep 2022

5/5 Excellent

Jeff
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, rustic and in a very quiet part of the city. 5 stars. We went at the end of summer and with no air conditioning in the room and very small windows we were left to leaving the door open most of the night to cool the room off.
Stayed 1 night in Sep 2022