Castle Mountain Chalets

Photo gallery for Castle Mountain Chalets

Primary image
Balcony
Terrace/patio
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Castle Mountain Chalets

Castle Mountain Chalets

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Hwy 93 South And Castle Junction 1A, Castle Junction, AB, T1L1B5

Explore the area

  • Popular LocationJohnston Canyon9 min drive
  • Popular LocationSunshine Village27 min drive
  • AirportBanff, AB (YBA)31 min drive
  • Popular LocationMoraine Lake41 min drive

Choose dates to view prices

About this area

Castle Junction

Located in Castle Junction, Castle Mountain Chalets is in the mountains and in a national park. Johnston Canyon and Lake Louise Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park and Kootenay National Park. Take in the nearby slopes with cross-country skiing and skiing, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Johnston Canyon - 9 min drive
  • Lake Louise Mountain Resort - 23 min drive
  • Sunshine Village - 27 min drive
  • Mount Norquay Ski Resort - 31 min drive
  • Moraine Lake - 41 min drive

Getting around

  • Lake Louise Station - 23 min drive
  • Calgary International Airport (YYC) - 115 min drive

Restaurants

  • Storm Mountain Lodge & Cabins - 6 min drive

About this property

Castle Mountain Chalets

3.5-star hotel in the mountains
At Castle Mountain Chalets, you can look forward to a grocery/convenience store, a firepit, and laundry facilities. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Swimming pool
  • Free self parking
  • Smoke-free premises, tour/ticket assistance, and a computer station
  • Barbecue grills
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Castle Mountain Chalets feature comforts such as fireplaces, in addition to amenities like free WiFi.
Other amenities include:
  • Designer toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Kitchens, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking

Things to do

  • Swimming pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Grocery/convenience store
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Fireplace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Welcoming dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Castle Mountain
Castle Mountain Chalets Resort Castle Junction
Castle Mountain Chalets Cabin Castle Junction
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction
Castle Mountain Chalets Hotel
Castle Mountain Chalets Resort
Castle Mountain Chalets
Castle Mountain Chalets Hotel
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction

Frequently asked questions

Does Castle Mountain Chalets have a pool?

Yes, this property has a pool.

How much does it cost to stay at Castle Mountain Chalets?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Castle Mountain Chalets on Sept 19, 2022 start from CA $327.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castle Mountain Chalets pet-friendly?

Yes, Castle Mountain Chalets allows dogs (limit 2 per room). There's a fee of CAD 25 per pet, per night.

How much is parking at Castle Mountain Chalets?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Castle Mountain Chalets?

Check-in is from 4:00 PM - 5:30 PM.

What time is check-out at Castle Mountain Chalets?

Check-out is at 11 AM.

Where is Castle Mountain Chalets located?

Situated in a national park, this hotel is within 9 mi (15 km) of Johnston Canyon, Banff National Park, and Vista - Arnica Lake Trailhead. Kootenay National Park and Stanley Glacier Trailhead are also within 9 mi (15 km).

Can I cancel my reservation for free at Castle Mountain Chalets and receive a full refund?

Yes, Castle Mountain Chalets offers free cancellation on select room rates, because flexibility matters! Please refer to Castle Mountain Chalets cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 382 out of 665 reviews
5 - Excellent 57%
Rating 4 - Good. 205 out of 665 reviews
4 - Good 31%
Rating 3 - Okay. 52 out of 665 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 665 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 665 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a great experience. The cabin could have been vacuumed however.
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with partner
Liked: Amenities
Would not recommend getting any Suites. Noise transfers between units very easily, plus if upstairs , if someone closes door hard below, your room shudders! Train horns are Very aloud and can be late at night and commence early in mornings. Chalet/Cabins could be viable option but get one far from train tracks! Price paid is very high. There are better options available. Property is well kept and area is beautiful.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the fireplace and ambience of a log cabin.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious cabins. Small beds. Pricey. Noisy train 59 m away
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. We were on a first name basis with several of them in only two days. The cabins were simple and rustic with a fire pit outside ours that we utilized both nights. Scenery was beautiful and the start of a hiking trail was just across the street.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but when we come back to the area we would love to spend more time! We rented the pine cabin (studio style) and it was adorable! Great location too and right between the Bow Valley Parkaway and main highway. Would recommend to anyone!
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the property and it can really be so quiet except for the sound of the train can really be so loud enough the disrupt your sleep
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so cute, Clean and enjoyable. We were travelling with 4 girls/ Our Chalet had a queen bed and fold out couch with kitchenette. It was a little tight as far as space but we were only there a night, and all tht was available at time of booking. would definitely stay again but try to book a larger chalet. customer service was great!
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family and small children
The chalets are right next to the railroad tracks. The train runs every few hours throughout the night and the noise is intolerable. Ruined our stay.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay as part of the Banff experience. Located between Banff village and Lake Louise.
Stayed 3 nights in Jun 2022