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Mount Royal Hotel

Photo gallery for Mount Royal Hotel

Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Overview of Mount Royal Hotel

Mount Royal Hotel

3.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
138 Banff Avenue, Banff, AB, T1L 1A7

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau4 min walk
  • Popular LocationBanff Centre for Arts and Creativity13 min walk
  • Popular LocationBow Falls19 min walk
  • AirportBanff, AB (YBA)9 min drive

Room options

About this area

Banff

Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Banff Park Museum and Canadian Ski Museum West are cultural highlights, and some of the area's activities can be experienced at Upper Hot Springs and Banff Springs Golf Club. Victoria Glacier and Mt. Norquay are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, mountain climbing, and mountain biking nearby. Guests appreciate the hotel's central location.
Visit our Banff travel guideOpens in a new window
Map

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Minnewanka Loop / Lake Johnson - 4 min walk
  • Central Park - 5 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Bow Falls - 19 min walk

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Wild Flour Bakery - 2 min walk
  • The Bear Street Tavern - 3 min walk
  • Bison Restaurant & Terrace - 3 min walk
  • Earl's - 3 min walk
  • Chucks Steakhouse - 3 min walk

About this property

Mount Royal Hotel

3-star hotel in the city center
A roundtrip airport shuttle, a rooftop terrace, and a garden are just a few of the amenities provided at Mount Royal Hotel. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the 2 hot tubs. The onsite American cuisine restaurant, Brazen, features brunch and happy hour. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an elevator
  • Multilingual staff, ATM/banking services, and coffee/tea in the lobby
  • A 24-hour front desk, a front desk safe, and a water dispenser
  • Guest reviews give top marks for the location
Room features
All 133 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 17-22 for adults and CAD 10-10 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 spa tubs
  • Bike parking
  • Bike storage

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Energy-saving features in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets only

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Policies

Check-in

Check-in from 4 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 17 and CAD 22 for adults, CAD 10 and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is Mount Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mount Royal Hotel?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Feb 8, 2023 start from CA $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mount Royal Hotel?

Self parking is available for CAD 5 per night. Limited spots are available.

What time is check-in at Mount Royal Hotel?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at Mount Royal Hotel?

Check-out is at 11 AM.

Does Mount Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–10:00 PM at scheduled times. A fee of CAD 71 per person applies.

Where is Mount Royal Hotel located?

Located near the slopes, this Banff hotel is in the mountains and within a 5-minute walk of Canada House Gallery, Banff Park Museum, and Minnewanka Loop / Lake Johnson. Bow River and Central Park are also within 5 minutes. Banff Station is 10 minutes by foot.

Can I cancel my reservation for free at Mount Royal Hotel and receive a full refund?

Yes, Mount Royal Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mount Royal Hotel cancellation policy on our site for more details about any exclusions or requirements.

Mount Royal Hotel Reviews

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1126 out of 1710 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 445 out of 1710 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 82 out of 1710 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 30 out of 1710 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 27 out of 1710 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suria h

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the employees were very kind.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gangjie, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is located in the heart of the Banff downtown, and the ski shuttles pickup/drop off right behind it
Stayed 6 nights in Jan 2023

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel if you want to be in the center of everything! It’s walking distance to whatever you need, from restaurants to the cute little shopping stores and also has an outdoor rooftop hot tub. Definitely impressed with everything including the friendliness of staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin staff were pleasant and courteous.
Stayed 1 night in Jan 2023

8/10 Good

Mehulkumar

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel was half empty but still they gave us the worst room in all of the rooms. No view, you have to pass staircase after going to 4th floor and very long walk. I understand you pay more for better room but when you have half of the hotel empty in mid January you can at least not provide the worst room in whole hotel. I can only see hotel building and roof generators from the window.
Stayed 2 nights in Jan 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked a lot: Location, access to transport across the street. Steps to downtown. Staff was real friendly. Lounge & hot tub & my room had views that were priceless. Only complaint was the walls are thin, I found it noisy at night. Minor complaint and I will return.
Stayed 3 nights in Jan 2023

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Jan 2023

6/10 Okay

Moiz

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff was friendly and super helpful. Ambience and interior of the hotel was pleasing. Some of the room amenities weren’t clean (robes and carpet had stains). Overall 3.5/5
Stayed 2 nights in Jan 2023

8/10 Good

Harleen

Travelled with partner
Liked: Cleanliness, staff & service
Clean,nice staff good location 1 of the hot tubs was out of service and the front desk phone number was also not reachable from personal phone at earlier time

4/10 Poor

Kristi

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
A 10 minute limit in the hot-tub, wasting 40 mins looking for non existent parking & nearly missing our dinner reservation, only 1 working elevator that barely held 4 people, a broken heater that the thermostat literally fell off the wall when attempting to adjust it, and front desk staff that couldn’t care less about any of these concerns. I’m honestly not sure how this hotel gets a good review ever, it’s extremely old with a minor facelift. The only positive to this place is the location, that is it.