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Mount Royal Hotel

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Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Centennial Room (2 Queen)  | Hypo-allergenic bedding, in-room safe, iron/ironing board

Overview of Mount Royal Hotel

Mount Royal Hotel

3.0 star property

4.5/5 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
138 Banff Avenue, Banff, AB, T1L 1A7

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau4 min walk
  • Popular LocationBanff Centre for Arts and Creativity13 min walk
  • Popular LocationBow Falls19 min walk
  • AirportBanff, AB (YBA)9 min drive

Room options

About this area

Banff

Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Banff Park Museum and Canadian Ski Museum West are cultural highlights, and some of the area's activities can be experienced at Upper Hot Springs and Banff Springs Golf Club. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, mountain biking, and mountain climbing nearby. Guests appreciate the hotel's central location.

What's nearby

  • Canada House Gallery - 2 min walk
  • Canadian Ski Museum West - 3 min walk
  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Bow Falls - 19 min walk

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Wild Flour Bakery - 2 min walk
  • The Bear Street Tavern - 3 min walk
  • Bison Restaurant & Terrace - 3 min walk
  • Earl's - 3 min walk
  • Chucks Steakhouse - 3 min walk

About this property

Mount Royal Hotel

3-star hotel in the city center
Take advantage of a roundtrip airport shuttle, a rooftop terrace, and a library at Mount Royal Hotel. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the 2 hot tubs. The onsite restaurant, Brazen, features American cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and ATM/banking services
  • Luggage storage, a front desk safe, and concierge services
  • A TV in the lobby, smoke-free premises, and wedding services
  • Guest reviews give top marks for the location
Room features
All guestrooms at Mount Royal Hotel include perks such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: CAD 17-22 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 spa tubs

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

More properties to consider

See similar properties

Policies

Check-in

94% of travellers were happy with check-in
Check-in from 4 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 17 and CAD 22 per person (approximately)
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Self parking fee: CAD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is Mount Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mount Royal Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Oct 30, 2022 start from CA $131.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mount Royal Hotel?

Self parking is available for CAD 5 per night. Limited spots are available.

What time is check-in at Mount Royal Hotel?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at Mount Royal Hotel?

Check-out is at 11 AM.

Does Mount Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–10:00 PM at scheduled times. A fee of CAD 71 per person applies.

Where is Mount Royal Hotel located?

Located near the slopes, this Banff hotel is in the mountains and within a 5-minute walk of Canada House Gallery, Banff Park Museum, and Central Park. Canadian Ski Museum West and Banff Lake Louise Tourism Bureau are also within 5 minutes. Banff Station is 10 minutes by foot.

Can I cancel my reservation for free at Mount Royal Hotel and receive a full refund?

Yes, Mount Royal Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mount Royal Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1190 out of 1786 reviews
5 - Excellent 67%
Rating 4 - Good. 464 out of 1786 reviews
4 - Good 26%
Rating 3 - Okay. 76 out of 1786 reviews
3 - Okay 4%
Rating 2 - Poor. 28 out of 1786 reviews
2 - Poor 2%
Rating 1 - Terrible. 28 out of 1786 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Lexie
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I’ve stayed here before with friends and it was great and more than we expected so I stayed here again this time with my boyfriend and paid more than we wanted to but didn’t mind because of the good experience last time. This time though our room did not seem like it was cleaned properly. We arrive later in the evening and our door had been left open and the bathroom floor and carpeted main floor did not seem like it had been cleaned. The next morning we notice a blackish stain on the beds duvet in the corner and a stain on one of the provided housecoats. Overall I felt like the room just had not been cleaned well. We were typically out early in the morning and back later in the evening so when I did try calling the front I must’ve missed someone. Otherwise their customer service is typically good. For what we paid for the room I don’t think expecting a clean room is too much but it really did wreck my experience and now I’m not sure how to think when I’ve had one good and one bad experience.
Stayed 2 nights in Sep 2022

5/5 Excellent

Julie
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff.
Stayed 1 night in Sep 2022

5/5 Excellent

Joena, Emeryville
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, chose a room in the quieter wing of the hotel which helped with the noisy nights other guests complain about. We also got lucky with parking the few days that we were there.
Stayed 3 nights in Sep 2022

5/5 Excellent

Ehud
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Sep 2022

5/5 Excellent

Marie And
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. It was close by to everything.
Stayed 1 night in Sep 2022

4/5 Good

Robin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location. Staff were very friendly and went above and beyond. Rooms were very well kept and clean.
Stayed 1 night in Sep 2022

5/5 Excellent

Roy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in the heart of the town of Banff, Mount Royal hotel was awesome! Staff was great… very clean. We would def recommend and we plan to stay again
Stayed 4 nights in Sep 2022

5/5 Excellent

Yann Chen
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Our check-in staff is very friendly and welcoming
Stayed 1 night in Sep 2022

4/5 Good

Susan
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2022

4/5 Good

Daphne
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Not too Clean
Stayed 1 night in Sep 2022