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Mount Royal Hotel

Photo gallery for Mount Royal Hotel

Featured Image
Outdoor Spa Tub
Outdoor Spa Tub
Outdoor Spa Tub
Terrace/Patio

Overview of Mount Royal Hotel

Mount Royal Hotel

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
138 Banff Avenue, Banff, AB, T1L 1A7

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau4 min walk
  • Popular LocationBanff Centre for Arts and Creativity13 min walk
  • Popular LocationBow Falls19 min walk
  • AirportBanff, AB (YBA)9 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Upper Hot Springs and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain climbing, mountain biking, and hiking/biking trails. Guests appreciate the hotel's central location.
Visit our Banff travel guideOpens in a new window
Map

What's nearby

  • Canada House Gallery - 2 min walk
  • Canadian Ski Museum West - 3 min walk
  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Bow Falls - 19 min walk

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Tony Roma's — 1 min walk
  • The Cascade Lounge — 1 min walk
  • Wild Flour Bakery — 2 min walk
  • Starbucks — 3 min walk
  • The Bear Street Tavern — 3 min walk

About this property

Mount Royal Hotel

3-star hotel with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Mount Royal Hotel include ski storage and a rooftop terrace. All 133 rooms offer free WiFi, coffee makers, and LCD TVs with cable channels. Free local calls, hair dryers, and safes are among the other amenities that guests will find.
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: CAD 15-18 for adults and CAD 9-9 for children
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • 2 spa tubs

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 18 for adults, CAD 9 and CAD 9 for children (approximately)
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Self parking fee: CAD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1276 out of 1890 reviews
5 - Excellent 68%
Rating 4 - Good. 491 out of 1890 reviews
4 - Good 26%
Rating 3 - Okay. 69 out of 1890 reviews
3 - Okay 4%
Rating 2 - Poor. 28 out of 1890 reviews
2 - Poor 1%
Rating 1 - Terrible. 26 out of 1890 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Newly renovated rooms are fantastic. Staff were friendly. Additional touch of complimentary earplugs were nice. Cleanliness of room is alright, dusty on some areas including cloth section of headboard. Parking space is horrible. Very small elevator, was an issue during check-out time, especially with a little one in stroller.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. Right downtown which was wonderful but very loud at night.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Didn’t like the lack of parking but then again you’re in Banff but the location’s great, hotel is clean & front desk was awesome
Stayed 1 night in Nov 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room looks new and clean but way too small… Literally just some space around the king bed and that’s it. The building is old and the elevator is super slow. I got a room that’s far from the elevator and the front desk was not willing to send someone to help me with my heavy luggage while I was checking out. The location is good and the ski resort bus stops nearby. But I won’t be choosing this hotel next time.
Stayed 3 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked: - The fact that the staff called me for an early check-in as soon as my room was ready (I had left my luggage with them at the front desk) - The cleanliness of the room in general - The hot tubs <3 - The view of the mountains - The complimentary coffee & teas - The downtown location, close to everything I think the following could be improved: - The staff sometimes sounded bored or annoyed (they were never rude, but they didn't often look like they were happy to be working there) - The bathroom smelled a bit like humidity - The bed and pillows were not very comfortable - The walls were so thin that I could literally hear conversations in adjacent rooms - I was expecting the Centennial room to be bigger (I honestly don't understand how the regular rooms can be smaller)
Stayed 7 nights in Nov 2021