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Mount Royal Hotel

Photo gallery for Mount Royal Hotel

Executive lounge
Terrace/patio
Snow and ski sports
Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board
Lunch, dinner, brunch served; American cuisine

Overview of Mount Royal Hotel

Mount Royal Hotel

3.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
Map
138 Banff Avenue, Banff, AB, T1L 1A7

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau4 min walk
  • Popular LocationBanff National Park Information Centre4 min walk
  • Popular LocationBanff Centre for Arts and Creativity13 min walk
  • AirportBanff, AB (YBA)9 min drive

Room options

About this area

Banff

Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Banff National Park and Mount Assiniboine Provincial Park reflect the area's natural beauty and area attractions include Banff Park Museum and Victoria Glacier. Mt. Norquay and Cross Zee Ranch are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, mountain biking, and mountain climbing nearby. Guests appreciate the hotel's central location.
Visit our Banff travel guideOpens in a new window
Map

What's nearby

  • Banff Legacy Trail - 3 min walk
  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff National Park Information Centre - 4 min walk
  • Minnewanka Loop / Lake Johnson - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Banff Ave Brewing Co - 2 min walk
  • McDonald's - 2 min walk
  • Chuck's Steakhouse - 3 min walk
  • Park Distillery - 2 min walk
  • Three Bears Brewery and Restaurant - 2 min walk

About this property

Mount Royal Hotel

3-star hotel in the city center
A roundtrip airport shuttle, a rooftop terrace, and a garden are just a few of the amenities provided at Mount Royal Hotel. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the 2 hot tubs. The onsite American cuisine restaurant, Brazen, features brunch and happy hour. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A porter/bellhop, secured bicycle storage, and ATM/banking services
  • Bicycle parking, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give top marks for the location
Room features
All 133 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–1:00 PM for a fee: CAD 17–22 for adults and CAD 10–10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 spa tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Bulk dispensers for toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17–22 for adults, and CAD 10–10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is Mount Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mount Royal Hotel?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Jun 9, 2023 start from CA $409.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mount Royal Hotel?

Self parking is available for CAD 5 per night. Limited spots are available.

What time is check-in at Mount Royal Hotel?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at Mount Royal Hotel?

Check-out is at 11 AM.

Does Mount Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–10:00 PM at scheduled times. A fee of CAD 71 per person applies.

Where is Mount Royal Hotel located?

Conveniently near skiing facilities, this Banff hotel is located in the mountains, within 3 mi (5 km) of Canada House Gallery and Upper Hot Springs, and close to winter sports such as cross-country skiing. Banff Park Museum and Minnewanka Loop / Lake Johnson are also within 5 minutes. Banff Station is 10 minutes by foot.

Mount Royal Hotel Reviews

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1066 out of 1630 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 415 out of 1630 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 90 out of 1630 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 33 out of 1630 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 26 out of 1630 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Located on Banff Ave made it so easy to walk around, close to many restaurants and stores. Hotel rooms weren’t large but nicely appointed and comfortable and reasonably priced. Staff were great, parking onsite is first come first serve but there is overflow parking very close to the hotel. Nice rooftop patio setting with hot tubs overlooking the avenue and a nice bar area. Would definitely stay there again.
Stayed 1 night in May 2023

6/10 Okay

Martin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Linen was dirty and discoloured, the carpets in both the hallways and the room were stained.. One of the facecloths had a pubic hair in it. Understanding the square footage limitations due to the age of the building the layout of the rooms was very poorly designed making the room feel very claustrophobic. Initial check in experience was poor, the staff Member couldn't be bothered we were an incovienance by her having to get up from her seat
Stayed 2 nights in May 2023

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The vise from The Windows
Stayed 1 night in May 2023

2/10 Terrible

Pouya

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was super unsatisfied with the staff who was overly rude and the bed sheets were dirty. I should be refomded for this hotel. I have never seen such a reetyihle service anywhere in Canada
Stayed 1 night in May 2023

6/10 Okay

Natalia, Berkeley

Air conditioner noise is loud
Stayed 2 nights in May 2023

10/10 Excellent

Denise, URBANDALE

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in downtown Banff to everything you want. Beautiful hotel and comfortable rooms. I was pleased by the blind out curtains and sound machine.
Stayed 1 night in May 2023

6/10 Okay

Joyce

Travelled with family
Liked: Cleanliness
For us, the location was ideal. It was convenient to shopping, walking,eating and many of the tour pickup points. For early hour departures and awaiting transportation pickup, the convenience of a coffee or access to public washrm would be appreciated. The hotel staff were persoable and helpful.
Stayed 4 nights in May 2023

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Eric

Disliked: Property conditions & facilities
Old and decrepit … only one usable elevator
Stayed 2 nights in May 2023