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Mount Royal Hotel

3.0 star property
Comfortable hotel with a shuttle to the slopes

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Centennial Room (2 Queen)
Lunch, dinner, brunch served; American cuisine
Eco-friendly toiletries, hair dryer, bathrobes, towels

Reviews

9.0

Wonderful

Popular amenities

  • Restaurant
  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The staff is friendly, the room was clean and comfortable. It's on the main street so there are shops and restaurants cl...
Katrina
Jul. 20, 2024
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Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Eco-friendly toiletries
  • 210 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Bathrobes
Shower/tub combination
  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff National Park Information Centre - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Hotel located in Downtown District
Close to Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, Mount Royal Hotel provides a rooftop terrace, a garden, and a library. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the 2 spa tubs. The on-site American cuisine restaurant, Brazen, offers brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A water dispenser, multilingual staff, and a gift shop
  • Tour/ticket assistance, a computer station, and smoke-free premises
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 133 rooms include comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 spa tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is Mount Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mount Royal Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Aug 27, 2024 start from CA $459.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mount Royal Hotel?

Self parking is available for CAD 5 per night. Limited spots are available.

What time is check-in at Mount Royal Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Mount Royal Hotel?

Check-out is at 11 AM.

Does Mount Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–10:00 PM at scheduled times. A fee of CAD 71 per person applies.

Where is Mount Royal Hotel located?

Located near the slopes, this Downtown District hotel is in the mountains and within a 5-minute walk of Canada House Gallery, Banff Lake Louise Tourism Bureau, and Banff National Park Information Centre. Upper Hot Springs is 2.5 mi (4 km) away. Banff Station is 10 minutes by foot.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 912 out of 1446 reviews" "
Rating 8 - Good. 366 out of 1446 reviews" "
Rating 6 - Okay. 113 out of 1446 reviews" "
Rating 4 - Poor. 31 out of 1446 reviews" "
Rating 2 - Terrible. 24 out of 1446 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luoyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph, Phoenix

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
July 9, 2024 after checking-in seeing the route we had to take and then our room along with it’s great views I went back to the front desk made an inquiry. The front desk clerk (Catlin/Catherine) told me that I booked a ‘Heritage’ room on-line and not directly with the hotel. Since my on-line booking was at a discount no changes could be made. “Just to be clear if I had booked directly with this hotel my accommodations would have been different and you could make a change?” She replied: Absolutely! “Good to know I’ll definitely pass this on.” I totally do not recommend doing business with Mount Royal Hotel and any of their affiliates.
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, the room was clean and comfortable. It's on the main street so there are shops and restaurants close by. Was lovely, I would book again!
Stayed 1 night in Jul 2024

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mount Royal is a beautiful hotel housed in the most perfect location in Banff. The amenities are up to date and the staff were all very kind and helpful. I would recommend and stay here again the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcello

Liked: Amenities, property conditions & facilities
Awesome location
Stayed 2 nights in Jul 2024

8/10 Good

LaLeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura, Prospect Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ali, Mississauga

Liked: Cleanliness, amenities
Everything. Especially it is in down town
Stayed 1 night in Jul 2024

6/10 Okay

Zahin

Travelled with partner
Liked: Cleanliness, amenities
Great location. Was told we got an upgraded room different from what we picked, but not sure what we got out of the situation. Sleep was really disturbed due to noise of the a/c or the ice machine beside our room. Bathroom was nice, and access to town is great.
Stayed 1 night in Jul 2024

8/10 Good

JIHYE, MENLO PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good to stay but quite noisy.
Stayed 1 night in Jul 2024

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Walkable to anywhere in the town. Free parking lot next to the hotel makes my trip easier!
Stayed 2 nights in Jun 2024

8/10 Good

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the different wings
Stayed 2 nights in Jun 2024

10/10 Excellent

JJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so central in Banff you could get anywhere worthwhile in the townsite
Stayed 1 night in May 2024

8/10 Good

Zahara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable the hotel is a classy traditional venue. The rooftop hot tub is a great experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Siddhi

Stayed 1 night in Jun 2024

10/10 Excellent

Eleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Gene Paul

Stayed 1 night in Jun 2024

6/10 Okay

JAYESH

Liked: Cleanliness, staff & service, amenities
Perfect location to in center of town
Stayed 2 nights in Jun 2024

10/10 Excellent

Prabhjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything. This is the hotel you should stay at if visiting banff and want to be downtown
Stayed 1 night in May 2024

10/10 Excellent

Andrew, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

courtney

Stayed 2 nights in May 2024

10/10 Excellent

karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with ideal location for walking to shops and restaurants.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Hot Tub & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0