3/5 Okay
Lexie
Travelled with partner
Sept 27, 2022
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I’ve stayed here before with friends and it was great and more than we expected so I stayed here again this time with my boyfriend and paid more than we wanted to but didn’t mind because of the good experience last time. This time though our room did not seem like it was cleaned properly. We arrive later in the evening and our door had been left open and the bathroom floor and carpeted main floor did not seem like it had been cleaned. The next morning we notice a blackish stain on the beds duvet in the corner and a stain on one of the provided housecoats. Overall I felt like the room just had not been cleaned well. We were typically out early in the morning and back later in the evening so when I did try calling the front I must’ve missed someone. Otherwise their customer service is typically good. For what we paid for the room I don’t think expecting a clean room is too much but it really did wreck my experience and now I’m not sure how to think when I’ve had one good and one bad experience.
Lexie
Stayed 2 nights in Sep 2022